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This website allows you to customize your preferences, provide recommendations, and offer numerous, affordable options. This is perfect for both experienced and new tea lovers.

Adagio Teas is an online retailer specializing in gourmet loose leaf teas and tea-related products. The company sources its teas directly from artisan farmers, ensuring high-quality selections that cater to a diverse range of preferences. Customers can choose from various types of teas, including black, green, oolong, white, matcha, and herbal options, as well as a selection of pyramid tea bags. Additionally, Adagio Teas offers an array of teaware, including tea makers, kettles, and storage solutions, making it a comprehensive destination for tea enthusiasts. Targeting both casual tea drinkers and connoisseurs, Adagio Teas provides a user-friendly shopping experience with options for gift sets and subscriptions, such as the tea of the month program. With free shipping on orders over $49, the company aims to make premium tea accessible to a broad audience, enhancing the enjoyment of tea culture for its customers.
Adagio Teas enjoys a strong reputation among consumers for its high-quality teas and diverse selection, with many praising the ease of ordering and fast delivery. Reviewers frequently highlight the delightful flavors and the ability to create custom blends, making it a favorite for tea enthusiasts.
However, a significant number of customers express frustration with the company's customer service, citing issues such as delayed orders and unhelpful responses when problems arise. Some users report feeling dismissed when they seek assistance regarding missing orders. Despite these complaints, the overall sentiment remains positive, with many recommending Adagio for its exceptional tea quality and variety. Overall, Adagio Teas is well-loved for its products, though improvements in customer service are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 440 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 2 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 3.0 | 2 |
| Nov 24 | 4.0 | 4 |
| Dec 24 | 3.7 | 3 |
| Jan 25 | 3.7 | 3 |
| Feb 25 | 2.3 | 3 |
| Mar 25 | 5.0 | 5 |
| Apr 25 | 5.0 | 1 |
| May 25 | 3.0 | 2 |
| Jun 25 | 5.0 | 4 |
| Jul 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 440 most recent reviews.
“Wonderful tea with a wide variety of options, fast shipping, and excellent customer service”
“I started reading their reviews and realized that many others had this same issue and that they are known for their p...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.0 out of 5 (good) | 4.4 out of 5 (good) | +5% | 440 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | — | 1,000 |
Bottom line: Adagio Teas is #3 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.0).
440 reviews of Adagio Teas. Filter by what matters to you.
This website allows you to customize your preferences, provide recommendations, and offer numerous, affordable options. This is perfect for both experienced and new tea lovers.
I am now a huge fan of adagio teas! I have been raving about them on my twitch platform and will gladly let you all know my experience has been wonderful. I'm a lifetime fan now!
Amazing teas, perfect flavours better than I expected. Delivery was quick and there were added bonus products in my package. We definitely be a return customer.
Adagio teas never fail to delight. Their flavors combinations are delightful, strong & distinctive. Our faves are the Earl Greys - there are so many inferior, disappointing Earl Grey teas in stores. Adagio's has the Bergamot flavor we love that's missing in most all other brands. We also love their seasonal flavors.
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Adagio has been great since I first started buying from them years ago. Excellent tea. Great prices. Amazing customer service. Fast shipping. I've never been disappointed. Plus the referral program can't be beat. I've gotten so much free tea from them!
I love loose leaf tea, and when Adagio was recommended to me, I gave them a try. I've bought several sampler mixes as well as larger amounts of a couple of flavors that I really enjoy. It had been a while since my last purchase, but the tea I still had from Adagio stayed fresh for quite some time! My account on the site remembers what I bought before, which helps me in choosing new flavors. I can't afford to buy this tea often, since it's a little pricey for me, but definitely worth it when I can afford it. I really like that you can make your own blends too.
My order was lost in transit and now Adagio says I have to wait for FedEx to investigate. They said the wait is usually several WEEKS long. The problem (besides the fact that I haven't received anything) is that the tea is likely sitting in some FedEx warehouse in the heat and humidity and Adagio expects me to be OK with that. I hope it never arrives so I can get my money back eventually. EDIT: Responding to your response - you know I asked for a refund and all you can say is to keep waiting. Take Amazon for example, they would have already credited me back and I would have placed a new order. With Adagio I just have to keep waiting. If I get a refund now, do you think I'd buy from you again? For the record, this is the first time I filed a claim for a lost package and I started buying from Adagio in 2015, but I guess loyalty is nothing.
This company is fabulous! They ship so quickly and use a premium shipping because I get my orders within a day or two. They have the best products I’ve seen. Items are always fresh and fragrant. I was a frequent user of other brands until I found Adagio. They are MY tea company now!
It has always been a pleasure ordering from Adagio. They have the best blends for a great price. I can even create my own blends if i have a few hours to spare. I will continue to use them for all my tea needs.
Good quality and very good selection. Especially good for trying new teas/blends thanks to the amount of samples available at a low cost.
I really loved shopping on this website! The blends that I bought were really delicious and the smell that they gave off was mindblowing! I really recommend this to all tea lovers!
I recently ordered from Adagio Teas. I was missing something in my order (which was very unusual, since their shipping team is always right on point), and I emailed customer service. They sent out a new bag right away! They were so easy to talk to and work with. Adagio will always be the only place I get tea.
I love this tea company. They are in my Top 3 companies. They have a great variety of quality teas. I am never disappointed with any of their teas. They are thoughtful enough to provide a nice size free sample when you make a purchase and willing to post on FB. This is great if you want to try a new tea and not sure about it. They have very cool promotional teas such Brigadoon tea which only comes out every Leap Year. They are truly a class act.
A great variety of really high quality teas, a better variety than I've found anywhere else. I have ordered many varieties of tea from their website and all of the teas are great quality and the prices are reasonable. The shipping is super fast and the ordering system is very user friendly.
Very well priced for what I got. I think it came down to about $2 an ounce or so, which I appreciate. Got the coconut tea and some samples, I was satisfied. A good place to go to mix up my tea variety for cheap.
A great company with really flavorful teas!
Adagio Teas is an online retailer specializing in gourmet loose leaf teas and tea-related products. The company sources its teas directly from artisan farmers, ensuring high-quality selections that cater to a diverse range of preferences. Customers can choose from various types of teas, including black, green, oolong, white, matcha, and herbal options, as well as a selection of pyramid tea bags. Additionally, Adagio Teas offers an array of teaware, including tea makers, kettles, and storage solutions, making it a comprehensive destination for tea enthusiasts. Targeting both casual tea drinkers and connoisseurs, Adagio Teas provides a user-friendly shopping experience with options for gift sets and subscriptions, such as the tea of the month program. With free shipping on orders over $49, the company aims to make premium tea accessible to a broad audience, enhancing the enjoyment of tea culture for its customers.
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