First time using this company
First time using this company. Very efficient and great communication. Would recommend.

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Atterley receives a mixed response from consumers, with a significant number of positive reviews highlighting fast delivery and great service. Many customers appreciate the quick shipping times, noting that their orders often arrive sooner than expected and in excellent condition.
However, a troubling number of reviews express frustration over issues such as receiving damaged items, difficulties in obtaining refunds, and concerns about the authenticity of products. Several reviewers report that the company has ceased trading, leaving them without their purchases and struggling to get their money back. While some people are satisfied with their shopping experience, the negative feedback regarding order fulfillment and customer service raises serious concerns.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great product and fast delivery”
“Still waiting for my refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Department Stores.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Atterley is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 4.3).
500 reviews of Atterley. Filter by what matters to you.
First time using this company. Very efficient and great communication. Would recommend.
Fantastic products and prices Swift delivery and updates 5 star complete service ive used again after 5 days
Order was completed in good time. Really like my order. Interested in more things.
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Wonderful selection of luxury fashion
Best customer service! Responded to my request very quickly and the shipping was very fast. I will be ordering from Atterley again in the future.
All has been done very smoothly. as I looked for coats and jackets I really had opportunity to choose from huge range of different of styles and brands offered. Prices are matching excellent quality of products. I like description of products, very true and useful. Placing order is easy, delivery is fast same as returning process, which is from my perspective extremely important. Customer service support is great - unexpectedly quick in problem solving. So, all together I find Atterley highly professional web seller.
I saw a gorgeous coat in a shop but didn't buy it, even though I loved it. Filled with regret I Googled the coat and discovered Atterley, who had the coat in my size and preferred colourway, available at a variety of small UK shops, at a better price. So this time I bought it! It arrived fast and I'm delighted. Thank you Atterley, will definitely shop with you again.
Super fast delivery, arriving in a lovely package with a handwritten note from the store! Would highly recommend!
Return procedure through the email was not straight forward. As soon as you hit the ok button, some error occurred message pop up. I email the customer service with regards the order and I did not receive a reply.
The goods were delivered to me in Australia, in perfect condition and as described , within a few days, faultless experience and highly recommend, Thank you Atterley
I wanted an item but my size had sold out. I contacted the company and asked if they had a return would they advise me. There prompt response in doing so enabled me to buy what I wanted. Excellent customer care service and fast shipping.
CrowdTrust is a review platform designed to facilitate customer feedback and interactions for various businesses. The company enables consumers to share their experiences and opinions about products and services, helping prospective buyers make informed decisions. By providing a space for authentic reviews, CrowdTrust aims to enhance transparency and trust in the market. Targeting users from diverse sectors, CrowdTrust serves both consumers seeking reliable information before making purchases and businesses looking to improve their services based on customer insights. The platform is committed to fostering a community where feedback is valued, thereby contributing to an ecosystem of accountability and improvement across industries.
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