Just got it price was the main reason I…
Just got it price was the main reason I got it. Now will see the connections work. So far so dood

Boost Mobile is a telecommunications company that offers affordable mobile phone plans and devices to consumers in the United States. The company specializes in providing unlimited talk, text, and data plans with no long-term contracts, making it an appealing option for budget-conscious customers and those seeking flexibility in their mobile service. Boost Mobile's pricing structure includes promotional offers, such as a reduced rate for the first three months, followed by a consistent monthly fee. Targeting a diverse customer base, Boost Mobile caters to individuals looking for reliable coverage and accessible pricing. The company also allows users to bring their own devices, enhancing convenience for existing smartphone owners. With a focus on delivering value and a straightforward service experience, Boost Mobile aims to meet the needs of consumers seeking quality mobile connectivity without the complexities of traditional contracts.
Boost Mobile receives a mixed response from customers, with many praising the service and staff while others express dissatisfaction with phone functionality and service issues. Reviewers highlight the excellent customer service, noting knowledgeable and courteous staff who effectively assist with transitions and problem resolutions.
However, numerous complaints arise regarding poor service quality in certain areas, with some customers unable to use their phones effectively. Issues with billing, such as unexpected charges and delays in receiving SIM cards, also contribute to frustration. While many appreciate the switch from other providers and find Boost's service reliable in various locations, others report significant challenges that detract from their overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 1,060 | 100% | ● Low | |
Shown, not scored | Grade A | — | — | — | ● Not assessed |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 3.5 | 659 |
| Jul 25 | 3.5 | 341 |
| Aug 25 | 3.9 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Your technician performed excellently, was very knowledgeable and even had a trainee with him who he had coached well”
“Have not been able to use service because I don’t have a SIM card because my phone doesn’t support a eSIM”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.5 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 3.6 out of 5 (good) | 1.0 out of 5 (poor) | — | 1,060 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 4.1 out of 5 (good) | 1.7 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | 1.5 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,060 |
Bottom line: Boost Mobile is #4 of 5 on overall rating in this group. On refunds, Maya Mobile scores higher (4.0 vs 1.0).
500 reviews of Boost Mobile. Filter by what matters to you.
Just got it price was the main reason I got it. Now will see the connections work. So far so dood
Answered questions and guided well. Friendly, professional service.
When I switched to Boost, the 1st few months was supposed to be @ $15 p/mo but app kept showing $25 p/mo ... had to call several times & it didn't switch to promised $15 p/mo. Finally, only a few days before due date, did it change.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 30% are 1–2★.
So far, so good. I've been with you guys for almost a month and the service has been great up to now. Keep up the great work.
I needed my payment date to be change. But was refused. I bought this phone on the 25th and need my payment date to be on the 1st of the month because I am retired and won't receive a check until the 1st of the month. So my phone will have service for days this month because a can't pay my bill until the first of August. Very disappointed
Since Smart Phones don't come with instructions I am trying to figure out what makes it tick... example: switching to a different screen without making it easy to get back.
Impossible to reach customer service for a manual account verification when abroad. Terrible company. You get what you pay for I guess..will be switching to a different provider as soon as I am back to the States.
So far, so good. To date, I have not had any dropped calls. The price iis good.
On 6-20-25 I purchased phone and service for boost from Dish. Dish guy brought phone 6-24-25 and couldnt get it working. So I drove 35 mi. to Sandusky,Oh. for a boost store 4920 Milan Rd.. Ricco worked at least an hr. on it and couldn't get it working. This was 6-25-25. My old phone was shut off from verizon by Dish guy. Ricco called Boost and they told him problem was at Boost's end but would have it on in 24 hrs.. Its still not working on 7-10-25. Calls to Boost were a waste of time. On 3 calls I could barely under stand person. So I called my credit card bank to get refund and hope Boost will sent return address label. Anymore problems from Boost and I will contact Ohio's Attorney Generals Office. I am a senior citizen and don't need this problem. Sincerely, Michael Schiets
Thank you Boost the phone that we bought from you seems to be doing very well for us We had a flip phone before and this is our first This is our first smartphone thank you very much for the service that you are providing for us Thank you very much
Boost Mobile is a telecommunications company that offers affordable mobile phone plans and devices to consumers in the United States. The company specializes in providing unlimited talk, text, and data plans with no long-term contracts, making it an appealing option for budget-conscious customers and those seeking flexibility in their mobile service. Boost Mobile's pricing structure includes promotional offers, such as a reduced rate for the first three months, followed by a consistent monthly fee. Targeting a diverse customer base, Boost Mobile caters to individuals looking for reliable coverage and accessible pricing. The company also allows users to bring their own devices, enhancing convenience for existing smartphone owners. With a focus on delivering value and a straightforward service experience, Boost Mobile aims to meet the needs of consumers seeking quality mobile connectivity without the complexities of traditional contracts.
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