Ottimo acquisto
Prezzo molto vantaggioso, spedizione molto rapida. Molto soddisfacente
Cicalia is an online supermarket that provides grocery delivery services across Italy, specializing in a wide range of products, including fresh food items. The company is committed to ensuring the freshness and quality of its offerings by utilizing certified refrigerated transportation methods that maintain optimal temperatures during delivery. Customers can place orders for various food items and household necessities, with the assurance that their products will arrive within 24 to 48 hours. Targeting consumers looking for convenience in their shopping experience, Cicalia aims to accommodate the needs of busy individuals and families across the country. By offering an extensive selection of groceries and a streamlined ordering process, Cicalia caters to those who prefer to shop from the comfort of their homes. The company’s commitment to quality and efficient delivery makes it a reliable choice for customers seeking fresh products delivered directly to their doorsteps.
Cicalia receives overwhelmingly positive feedback from its customers, with many praising the rapid delivery and high quality of products. Reviewers frequently highlight the impressive speed of delivery, noting that orders arrive quickly and efficiently, which enhances the overall shopping experience.
Many consumers express satisfaction with the product selection, including hard-to-find items, and appreciate the competitive pricing. However, some customers mention occasional issues with missing items from their orders, suggesting a need for better inventory management. Despite this minor drawback, the majority of reviews reflect a strong sense of reliability and professionalism from Cicalia. Overall, Cicalia is regarded as a dependable online supermarket, making it a favored choice for many shoppers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.6 | 28 |
| Oct 24 | 4.5 | 34 |
| Nov 24 | 4.8 | 32 |
| Dec 24 | 4.6 | 27 |
| Jan 25 | 4.9 | 14 |
| Feb 25 | 4.5 | 27 |
| Mar 25 | 4.7 | 96 |
| Apr 25 | 4.5 | 65 |
| May 25 | 4.6 | 65 |
| Jun 25 | 4.6 | 53 |
| Jul 25 | 4.6 | 68 |
| Aug 25 | 4.8 | 14 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 0% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 1.9 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 51 |
Bottom line: Cicalia is #2 of 5 on overall rating in this group.
500 reviews of Cicalia. Filter by what matters to you.
Prezzo molto vantaggioso, spedizione molto rapida. Molto soddisfacente
Tempestiva ed efficace il funzionamento del portale
Quick answers to the questions people ask most.
Yes, Cicalia is a legitimate company with numerous verified reviews and an excellent average rating of 4.8 out of 5 from real customers, highlighting their reliable service and quality products.
No, Cicalia is not a scam. The platform features many verified reviews that reflect positive customer experiences, with a consistent pattern of satisfaction regarding delivery speed and product quality.
Cicalia offers a range of grocery items, including hard-to-find products that customers appreciate for their quality and availability, as noted in multiple reviews.
Cicalia accepts various payment methods, ensuring convenience for customers; however, specific details can be confirmed on their website.
Cicalia has a customer-friendly return policy, although some reviews suggest that customers should check their orders for missing items, as refunds are processed for discrepancies.
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la mia esperienza e stata ottima
Preciso e puntuale, merce come da attese.
Soddisfatto 😁
prodotto non corrispondente alla immagine. la vodka non é quella originale come suggerirebbe la immagine. fregatura consapevole. delinquenti
Eccellente. Avevo fatto due ordini uguali per errore, mi hanno contattata per chiedermi se effettivamente fosse uno sbaglio e mi hanno rimborsata immediatamente. Consegna veloce il giorno successivo all'ordine e gradito omaggio all'interno. Molto soddisfatta.
La velocità di consegna, i prodotti sono confezionati mirabilmente, il prezzo, un pochino meno del resto
Costi buono. I famosi promessi tempi di consegna non sono rispetate. Imballo terribile - 10 bottiglie in vetro buttate dentro una scatola con poche fogli di protezione, finite rovesciate - solo per miracolo non rotte.
Ho trovato il the verde ed altri succhi particolari (fragola e melograno) ad ottimi prezzi e la consegna è stata accurata e veloce.
Consegna puntuale , ottimo amba laggiù, il corriere professionale
Molto rapidi
Precisione e professionalità
Servizio ottimo e serissimo. Sono molto felice di aver scoperto Cicalia, unico supermercato online che consegna davvero ovunque, anche nel mio piccolo comune in provincia di Udine che non è coperto da nessun servizio delivery. I prezzi dei prodotti sono generalmente in linea (o inferiori a) con quelli della GDO classica e l'offerta è molto varia. Ottima anche l'esperienza col servizio clienti che mi ha contattata per sostituzione o rimborso di un prodotto non disponibile in magazzino. Tempi di consegna rispettati al secondo, trasportatore gentilissimo, altissima cura nell'imballaggio. Spese di spedizione ridicole rispetto alla qualità e alla capillarità del servizio. Consiglio ad occhi chiusi!
Comodissimo ricevere la spesa a casa, soprattutto acqua, bibite, succhi, scatolame. Fare la spesa in 10 minuti e riceverla ben imballata in scatole che riutilizzo per la raccolta differenziata io e tutte le mie colleghe. Precisi nella consegna e la comoditá di pagare in contanti. Ultima cosa trovare sempre un regalino promozionale fa sempre piacere.
Cicalia is an online supermarket that provides grocery delivery services across Italy, specializing in a wide range of products, including fresh food items. The company is committed to ensuring the freshness and quality of its offerings by utilizing certified refrigerated transportation methods that maintain optimal temperatures during delivery. Customers can place orders for various food items and household necessities, with the assurance that their products will arrive within 24 to 48 hours. Targeting consumers looking for convenience in their shopping experience, Cicalia aims to accommodate the needs of busy individuals and families across the country. By offering an extensive selection of groceries and a streamlined ordering process, Cicalia caters to those who prefer to shop from the comfort of their homes. The company’s commitment to quality and efficient delivery makes it a reliable choice for customers seeking fresh products delivered directly to their doorsteps.
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