Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.0	1,000	100%	+0.2	● Low

4.0 / 5 overall

1,000 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 4.3▲ 0.2
12-month avg: 4.0
All-time: 4.0
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Marketplaces.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Delivery	Value	Website & app	Trend	Reviews
Element VapeThis company	4.0 out of 5 (good)	100 out of 100	3.9 out of 5 (good)	4.3 out of 5 (good)	4.2 out of 5 (good)	+12%	1,000
VakantieVeilingen - Nederland	2.6 out of 5 (poor)	100 out of 100	—	—	—	—	100
Etsy	1.3 out of 5 (poor)	100 out of 100	1.2 out of 5 (poor)	1.1 out of 5 (poor)	1.3 out of 5 (poor)	—	1,000
Michaels Stores	2.9 out of 5 (fair)	100 out of 100	1.3 out of 5 (poor)	1.6 out of 5 (poor)	1.7 out of 5 (poor)	+4%	1,000
Red Run	4.9 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.9 out of 5 (good)	4.7 out of 5 (good)	+2%	397

Bottom line: Element Vape is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 3.9).

Reviews

500 reviews of Element Vape. Filter by what matters to you.

4.0ⓘ

Customer reviews (1,000)

0 reviews in the last 12 months

Write a review

1 review

May 16, 2025

Fast shipping!!!

Fast shipping!!!, I think I messed up my order, I don't know how some flavorswere chosen, but I'm very happy how fast it arrived, great prices also!!!!. I will buy here again. Thank you.

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Bart Tholemeaux

1 review

May 16, 2025

Good but needs a little work

On the plus, I've always gotten my items from them through the years and their automation system runs efficient. Updates stock, auto sends update emails, order emails, etc. When I've had to ask for help it's not always a fun experience. As someone that's worked in customer service in a past life and received many above and beyond awards, I expect at least minimal customer service. Nothing crazy like I'd have done but just no apathy vibes. I get apathy vibes here. The latest incident was, I just had a very BASIC question on RTA vaping that was product (cash in their pocket) related. Wanting to know if a brand's mesh wire spool would work with a certain RTA tank. I was literally told to contact the Chinese manufacturer. Pretty lazy / apathy response. And I did in fact try to contact the Chinese manufacturer, but their online form is broken and wouldn't allow the submit to work on their form, which I explained to EV. No reply, simply could not care less. This was a very simple question that any corner vape store would have been thrilled to answer for me, nothing crazy. I just don't like when businesses treat you like a nuisance, do better EV

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Fvckelementvape

1 review

May 14, 2025

Deceitful advertising and trash…

Deceitful advertising and trash customer service. Spent a good amount of $ on a "staub wood" mod and I get some cheap plastic pos!!! Deceitful company that exists just to take advantage of vapers. Avoid at all costs.

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Month	Average	Reviews
Dec 24	3.4	54
Jan 25	3.8	145
Feb 25	3.8	123
Mar 25	3.8	124
Apr 25	4.2	118
May 25	4.2	108
Jun 25	4.3	116
Jul 25	4.0	113
Aug 25	4.6	99

Element Vape reviews & trust report

Element Vape has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 395 positive reviews

Top complaintsof 70 negative reviews

How it compares

Reviews

Customer reviews (1,000)

Fast shipping!!!

Good but needs a little work

Deceitful advertising and trash…

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