Element Vape is an online retail platform specializing in vaping products, including disposable vapes, mod kits, pod systems, and a wide selection of premium e-liquids. The company aims to serve the diverse needs of the vaping community by offering a variety of high-quality products at competitive prices. Customers can browse through new arrivals and bestsellers, ensuring they have access to the latest trends in vaping technology and flavors.
With a focus on customer satisfaction, Element Vape has garnered a substantial following and positive reviews from its users. The platform also features special offers and a newsletter that keeps customers informed about the latest products and promotions. Element Vape caters to both novice and experienced vapers, making it a go-to destination for anyone seeking reliable and innovative vaping solutions.
Element Vape receives predominantly positive feedback from its customers, who appreciate the easy ordering process and fast shipping. Many reviewers highlight the convenience of finding specific vape products that are often unavailable at local shops, with phrases like "quick n easy" and "awesome company" frequently mentioned.
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The site is praised for its user-friendly interface and extensive inventory, making it a go-to for vape supplies. However, some customers express frustration with shipping issues, noting instances of poor customer service and order fulfillment problems. Despite these complaints, the overall sentiment remains favorable, with a significant majority of consumers satisfied with their experiences. Overall, Element Vape is viewed positively, particularly for its product availability and efficient service.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
1,000
100%
+0.2
● Low
4.0 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.3▲ 0.2
12-month avg
4.0
All-time
4.0
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
3.4
54
Jan 25
3.8
145
Feb 25
3.8
123
Mar 25
3.8
124
Apr 25
4.2
118
May 25
4.2
108
Jun 25
4.3
116
Jul 25
4.0
113
Aug 25
4.6
99
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 395 positive reviews
Easy to use33%
132 mentions
Delivery31%
122 mentions
Prices & value27%
105 mentions
Fast & efficient24%
96 mentions
“Ordering from your site was quick n easy and it ALWAYS HAS BEEN”
On “Easy to use” · Aug 6, 2025
Top complaintsof 70 negative reviews
Shipping44%
31 mentions
Customer service33%
23 mentions
Delivery17%
12 mentions
Refund16%
11 mentions
“They gave my parcel to GLS Shipping and took my money for express shipping”
On “Shipping” · Aug 5, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Marketplaces.
Overall rating and review count for this company and similar companies
Easier ordering online rather than find a local store that rarely has products I use. The locally owned vape store I used for years always had what I needed but unfortunately they closed. I’m glad I found Element Vape.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Prices are fair.
It was posted in one place that free shipping was over $90 but my checkout wouldn't give free shipping until I ordered $115. There was no clear shipping policy stated on your helpful links . It would be helpful to have the shipping policy/terms clearly available.
Thanks to our good ole government, I can no longer get disposable vapes shipped to my address (24073). That’s all I do is use disposables so this site no longer does me any good whatsoever. It allowed me to add them to cart and everything. Took about 45 minutes to pick and choose what I wanted. I go to check out and they said they can’t ship disposables to 24073. I’m so irritated by that! Now I’m stuck going to 1 of 3 vape shops locally and they hardly ever have what I ACTUALLY want. UGH!
I have used Element Vape three times now and have had good experiences each time. They have many brands to choose from in their inventory and the shipping was quick. Shopping on the website and ordering were great too!
Element Vape is an online retail platform specializing in vaping products, including disposable vapes, mod kits, pod systems, and a wide selection of premium e-liquids. The company aims to serve the diverse needs of the vaping community by offering a variety of high-quality products at competitive prices. Customers can browse through new arrivals and bestsellers, ensuring they have access to the latest trends in vaping technology and flavors.
With a focus on customer satisfaction, Element Vape has garnered a substantial following and positive reviews from its users. The platform also features special offers and a newsletter that keeps customers informed about the latest products and promotions. Element Vape caters to both novice and experienced vapers, making it a go-to destination for anyone seeking reliable and innovative vaping solutions.