Element Vape is an online retail platform specializing in vaping products, including disposable vapes, mod kits, pod systems, and a wide selection of premium e-liquids. The company aims to serve the diverse needs of the vaping community by offering a variety of high-quality products at competitive prices. Customers can browse through new arrivals and bestsellers, ensuring they have access to the latest trends in vaping technology and flavors. With a focus on customer satisfaction, Element Vape has garnered a substantial following and positive reviews from its users. The platform also features special offers and a newsletter that keeps customers informed about the latest products and promotions. Element Vape caters to both novice and experienced vapers, making it a go-to destination for anyone seeking reliable and innovative vaping solutions.
Element Vape receives predominantly positive feedback from its customers, who appreciate the easy ordering process and fast shipping. Many reviewers highlight the convenience of finding specific vape products that are often unavailable at local shops, with phrases like "quick n easy" and "awesome company" frequently mentioned.
The site is praised for its user-friendly interface and extensive inventory, making it a go-to for vape supplies. However, some customers express frustration with shipping issues, noting instances of poor customer service and order fulfillment problems. Despite these complaints, the overall sentiment remains favorable, with a significant majority of consumers satisfied with their experiences. Overall, Element Vape is viewed positively, particularly for its product availability and efficient service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 3.4 | 54 |
| Jan 25 | 3.8 | 145 |
| Feb 25 | 3.8 | 123 |
| Mar 25 | 3.8 | 124 |
| Apr 25 | 4.2 | 118 |
| May 25 | 4.2 | 108 |
| Jun 25 | 4.3 | 116 |
| Jul 25 | 4.0 | 113 |
| Aug 25 | 4.6 | 99 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Ordering from your site was quick n easy and it ALWAYS HAS BEEN”
“They gave my parcel to GLS Shipping and took my money for express shipping”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Marketplaces.
| Company | Overall | Legit | Delivery | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.3 out of 5 (good) | 4.2 out of 5 (good) | +12% | 1,000 |
| 2.6 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.6 out of 5 (poor) | 1.7 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | +2% | 397 |
Bottom line: Element Vape is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 3.9).
500 reviews of Element Vape. Filter by what matters to you.
Ordered over a week ago. Website my order was shipped. When I track (daily) no updates available-all I get is “waiting for ETA”. Spent a lot to get lots of products but now very concerned I lost my money and shipment is who knows where. I assumed I’d get it within a week at most, now I’m back to spending lots of money while I wait for my shipment from Who knows what company.
Requested a return authorization on a defective device, but was denied. Only had unit for a few days and still within 30 day window for refund/exchange. This company simply doesn’t stand behind their policies. Don’t trust them. You will get burnt.
I ordered 85.00 dollars worth of vapes. On March 08. Have not received. Tracking source explained it was either lost in transit or stolen. I sent them tracking imformation, and emails 15 times. No response.
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"I've been ordering monthly from this vape company, and they've been a solid choice. While their shipping speed is decent enough to get by, their fair and reasonable pricing keeps me coming back. Overall, they're a dependable option for my needs.
love your products and will be ordering again!!
Product selection is great, some things were out of stock but there is a lot. Shipping was fast but driver dropped it off on my doorstep, no signature or even a knock, that's a local usps issue. My order was filled slightly wrong. I ordered a 2G cart but was sent a 3.5g disposable of the same brand/liquid. I assume they subbed it because they didn't have the cart, had I been informed of the change I would have given 5 stars. Also some of the products packaging came in dirty, like they were sitting in a dirty warehouse. Still, the deeply discounted pricing makes the hiccups completely acceptable.
I’ve been ordering from y’all quite often and very pleased with my orders. Wish they didn’t take so long to arrive. None the less I think y’all are awesome. I do have a couple of friends who vape and I have shared my thoughts about y’all to them and how they should order online with you.
Extremely fast shipping. Great prices and free gift. Awesome experience
Extremely long lead times for orders to be shipped and delivered, took 3 days just for a lable to be printed for my order it's been over a week now and it still hasn't been shipped from the shop.
First off, I’ve ordered from them many times. A recent purchase was Valyrian coils, I believe I bought five packs of them which contained two coils per pack. For whatever reason they tasted burned and were hitting really weird, so I’d change it. Same thing, tasted weird, burnt quickly. Same thing with my husband when he’d change his coil. I messaged them and they said they couldn’t help us… idk I spent $70 plus on coils and they didn’t even work correctly, I thought they would offer something considering I’ve purchased from them many times before. Told them that was fine but I’d never order from them again. Any type of olive branch would have been appreciated but nothing. THEN my dumb a needed a new vape. Decided to order this cute little geek vape from them knowing i probably shouldn’t… and it randomly turns off and sometimes when i hit the button it doesn’t turn on. Yes I tried tightening the coil, none of that works. I never messaged them telling them this due to my last experience but that was the final straw. No more ordering from here. I find, for whatever reason, the products are sub par and they lack in customer service even for return customers.
I have been loyal to this company given they have very reasonable prices. I fortunately the reasonable prices cannot make up for the fact that their shipping company usually ends up returning to sender. I don’t think they even try to deliver. I e set up appointments for delivery multiple times and they just don’t show up. It’s infuriating to take time out of your day to help facilitate a delivery just to be blown off by the delivery service On top of that they charge you the delivery fee even if the shipment gets returned. Insult to injury. I will not order from element vape again. You’ve been warned.
Great Gummies! Great price! Fast delivery! Will buy again!
Great prices, great products and no bs.
Every time I place an order I pay seven dollars because supposedly a signature is required. I have ordered from you numerous times, I have never had to sign for the delivery. I realize this is probably a legal issue, and you are charging me seven dollars and pretending to comply. However, I would like a credit of some sort, since it’s a scam and no one ever asks me for a signature anyway I’m very disappointed. You don’t need to charge seven dollars if you’re not actually gonna get a signature when the stuff is delivered. It is a scam and it makes me angry.
Great Service quick delivery
Great choice of devices and liquids, delivery was fast and relatively cheap.
Element Vape is an online retail platform specializing in vaping products, including disposable vapes, mod kits, pod systems, and a wide selection of premium e-liquids. The company aims to serve the diverse needs of the vaping community by offering a variety of high-quality products at competitive prices. Customers can browse through new arrivals and bestsellers, ensuring they have access to the latest trends in vaping technology and flavors. With a focus on customer satisfaction, Element Vape has garnered a substantial following and positive reviews from its users. The platform also features special offers and a newsletter that keeps customers informed about the latest products and promotions. Element Vape caters to both novice and experienced vapers, making it a go-to destination for anyone seeking reliable and innovative vaping solutions.
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