Very cool costumer’s service
Very cool costumer’s service

Element Vape is an online retail platform specializing in vaping products, including disposable vapes, mod kits, pod systems, and a wide selection of premium e-liquids. The company aims to serve the diverse needs of the vaping community by offering a variety of high-quality products at competitive prices. Customers can browse through new arrivals and bestsellers, ensuring they have access to the latest trends in vaping technology and flavors. With a focus on customer satisfaction, Element Vape has garnered a substantial following and positive reviews from its users. The platform also features special offers and a newsletter that keeps customers informed about the latest products and promotions. Element Vape caters to both novice and experienced vapers, making it a go-to destination for anyone seeking reliable and innovative vaping solutions.
Element Vape receives predominantly positive feedback from its customers, who appreciate the easy ordering process and fast shipping. Many reviewers highlight the convenience of finding specific vape products that are often unavailable at local shops, with phrases like "quick n easy" and "awesome company" frequently mentioned.
The site is praised for its user-friendly interface and extensive inventory, making it a go-to for vape supplies. However, some customers express frustration with shipping issues, noting instances of poor customer service and order fulfillment problems. Despite these complaints, the overall sentiment remains favorable, with a significant majority of consumers satisfied with their experiences. Overall, Element Vape is viewed positively, particularly for its product availability and efficient service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 3.4 | 54 |
| Jan 25 | 3.8 | 145 |
| Feb 25 | 3.8 | 123 |
| Mar 25 | 3.8 | 124 |
| Apr 25 | 4.2 | 118 |
| May 25 | 4.2 | 108 |
| Jun 25 | 4.3 | 116 |
| Jul 25 | 4.0 | 113 |
| Aug 25 | 4.6 | 99 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Ordering from your site was quick n easy and it ALWAYS HAS BEEN”
“They gave my parcel to GLS Shipping and took my money for express shipping”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Marketplaces.
| Company | Overall | Legit | Delivery | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.3 out of 5 (good) | 4.2 out of 5 (good) | +12% | 1,000 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.6 out of 5 (poor) | 1.7 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | +2% | 397 |
Bottom line: Element Vape is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 3.9).
500 reviews of Element Vape. Filter by what matters to you.
Very cool costumer’s service
Went smoothly
Site was easy to navigate and descriptions were good
It has so much to offer it’s easy. One of my friend tells me about a vape I go to your website and there the vape is so much cheaper than you would expect
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Website is simple to use and checkout is easy
I really like the wide variety of pod systems available. I have been using the NORD5 for years. I do like the metal units better than the leather ones. The only reason I gave 4 Star review instead of a 5 Star review is that I have had trouble getting updated tracking information. And with me being the only person over 21 living in my home; having accurate tracking dates, especially delivery date is necessary to get my orders.
Well, shipment was reliable and efficient, as always. This purchase happened because I'm no longer able to buy replacement coils for my Sinuous Solo units. I'm very happy so far with the Havok V1. It's compact, light, easy to refill, doesn't leak, and "just works" in general. This order is for a second unit, so I can charge rotate, and also includes a large stock of replacement coils, so that I can be "covered" for a year or two. This is a good one - if this style suits you, you can try one of these with confidence.
Your website forces customer to pay or and take the extra step to personally be available to sign for delivery. You quote a federal requirement that is not required by any other vendor. Further you add a charge AND DO NOT PROVIDE AN OPT-OUT, This appears disingenuous
I like the website, very easy to navigate and I can always find what I'm looking for
Good service
The only problem I had is I cannot ship nicotine products to my house but other than that the site worked really well other than not being able to get my juice and there's no local vape shop
It was difficult to order the amount I wanted. I tried reducing the amount of coils I was ordering and apparently was unable to. I also tried to not pay for “route” package protection and was charged for it anyway
Got the products I wanted!
great as always
Always able to find the flavors in brands I like. Always fast service, fast delivery, great communication & updates. All orders and products have been very satisfactory. I dont like the fact, that here lately, prices have been going up on certain products, not just by $1 or so but some up to $7. I understand the shortage of vapes but for loyal customers like myself, it could potentially lead to look elsewhere for compatible prices. However, being that all my experiences, purchases and deliveries have been phenomenal, I will continue to be a loyal customer and will highly recommend EV. I know it's a business but try not to be aggressive on the price increases.
Overall, good company. A few juices have been out of stock or just not available. It’s when they run really strong promos I tend to stock on juice and try new. However, those are few and far between with the exception of the individual manufacturer promos. Happy with the site, can’t complain!
fast shipping and great selection of products...
This place uses GLS for shipping. They lost my package, and haven't bothered to inform me. Today is 7/29, no updates to tracking since 7/21. I HIGHLY recommend that you read the reviews for GLS shipping BEFORE you purchase anything from Element Vape!!!
Element Vape is an online retail platform specializing in vaping products, including disposable vapes, mod kits, pod systems, and a wide selection of premium e-liquids. The company aims to serve the diverse needs of the vaping community by offering a variety of high-quality products at competitive prices. Customers can browse through new arrivals and bestsellers, ensuring they have access to the latest trends in vaping technology and flavors. With a focus on customer satisfaction, Element Vape has garnered a substantial following and positive reviews from its users. The platform also features special offers and a newsletter that keeps customers informed about the latest products and promotions. Element Vape caters to both novice and experienced vapers, making it a go-to destination for anyone seeking reliable and innovative vaping solutions.
This profile hasn't been claimed by the business owner.