Equity Estate Agents is an independent estate agency based in Enfield, North London, specializing in property sales and lettings. The company offers a range of services tailored to meet the needs of homeowners, landlords, and tenants. Equity Estate Agents is committed to providing professional property management and valuation services, ensuring that clients receive informed guidance throughout their real estate transactions. The target market for Equity Estate Agents includes individuals looking to buy or sell residential properties, as well as landlords seeking assistance in renting out their properties. With a proactive team, the company emphasizes effective communication and personalized service, helping clients navigate the complexities of the property market. Through their expertise, Equity Estate Agents aims to facilitate successful property transactions while maintaining high standards of customer satisfaction.
Equity Estate Agents consistently receives high praise for their exceptional service and professionalism, particularly highlighting the efforts of agents like Darren and Alfie. Reviewers commend the team's responsiveness and ability to ease the stress of moving, noting that they provide clear communication and support throughout the buying and selling process.
Many customers express satisfaction with the effective marketing strategies that lead to quick sales, with some properties sold within days. However, a small number of reviews mention frustrations with communication, particularly regarding phone calls and message responses, indicating that there may be occasional lapses in customer service. Overall, the overwhelming sentiment is positive, with a strong recommendation for Equity Estate Agents as a reliable choice for property transactions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 403 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 5.0 | 10 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 4.9 | 14 |
| Dec 24 | 5.0 | 5 |
| Jan 25 | 5.0 | 9 |
| Feb 25 | — | 0 |
| Mar 25 | 4.8 | 6 |
| Apr 25 | 5.0 | 12 |
| May 25 | 5.0 | 9 |
| Jun 25 | 5.0 | 4 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 403 most recent reviews.
“We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they w...”
“I wish to add that Androulla, who dealt with the matters, offered zero customer service throughout this ordeal”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 5.0 out of 5 (good) | −2% | 403 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.4 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Equity Estate Agents is #1 of 5 on overall rating in this group.
403 reviews of Equity Estate Agents. Filter by what matters to you.
Absolutely amazing. Purchased a house through equity and recommended them too all family currently selling. They went over and above for us and the communication was fantastic. Thanks to Matt and Darren, the service was unbelievable.
This estate agent is hands down the best I have ever dealt with, down to earth, professional, hard working and honest, very hard to find in this industry. Darren Nelson was my main contact and his professionalism and dedication is unmatched, I appreciate the whole of the equity team for making the purchase of my new property as smooth as possible.
I can't thank Equity Estate, special Darren Nelson enough for their help in selling my flat. They made the whole process so much easier than I anticipated. Their friendly and approachable manner put me at ease, and their expertise guided me every step of the way. I genuinely felt they had my best interests at heart. I highly recommend them to anyone looking for a reliable and effective estate agent. Professional, efficient, and achieved a great price for my property. Highly recommend!
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Darren who was helping me with the sale was the best part of this process. Always responsive and attentive. When asked to expedite the process he did everything he could and we were able to sell the flat even though we had issues with management companies. I would recommend Equity agency, especially Darren to process the sale. I was not able to sell the flat with Haart but since I moved to Equity and Darren took care of my case we were able to sell the property.
Darren and Equity communicated well. Can’t remember the name of the original agent that showed us round but he was great. Managed to get the keys promptly on the day.
Matthew from Equity estate agents came and valued my property in May. I had to wait for 9 days before they can act as my new sole agent. I had my home on the market since September 2023 with another estate agent never sold my home. As data protection I will not add the the estate agent company's name, When the contract finished end of May 2024 icontacted Equity estate agents. gave them the go ahead as the sole agent. 1st week of June 2024 Matthew called me and told that he had a potential buyer. The client came and viewed my property. The very next day. I had a call from Darren takes over and looks after the sale. When he called me and told me about the clients offer I accepted it. Although there were complications on the way while the buyer did over budget. It took a while for them to come up with the funds. Darren at Equity told me to have faith with him ( Although it was no fault of his own or Equity estate agents) It was the buyers it took a while to exchange and complete. Darren was amazing and kept me always informed. Hand on heart Equity will sell you your property they are very friendly and professional. Keep up the good work Darren & Matthew making my new dream home come true.
Darren and the Equity team were great. They were pro-active and the team were very thorough with their communication. The team were perhaps a bit too conservative when it came to what the value should be but I can understand why they valued it did. We're pleased it sold for what we wanted it to sell for. Overall a great service in a stressful process and i would recommend them to other sellers.
I actually was recommended Equity through Get Agent. They were my wildcard valuation because most homes in our area are covered by two other agents. The minute I met Matt and his team I knew they were our best bet. They understood us, our home and the market and they were willing to go above and beyond to make our sale as easy as possible. I have really appreciated their honesty and professionalism and I would highly recommend them to anybody looking for a good agent.
Used Equity after my first agent was not making progress with my sale. Decided to try Equity and things started to happen quite quickly, my two sales and one purchase were soon completed to my satisfaction. Special thanks to Darren and Matthew for stirling work to make sure the transactions went through as smoothly as possibly.
Darren was brilliant at holding together a very challenging chain where my 88 year old mother was moving from a house to a flat. He worked extremely hard contacting all parties involved to ensure that the deal went through. My mother is now safely moved in to her new home. Many thanks Darren and Equity Estates.
The service reentered was top notch
Darren and Jamie made our first home purchase a beautiful experience. Jamie was always reachable and provided kind and helpful advice that facilitated quick decisions on our part. Darren showed understanding and always made vital interventions that led to successful exchange and completion of the purchase.
Darren did a sterling job facilitating a difficult and prolonged sale of my house. Despite the first buyers pulling out after 4 months of waisted effort, he managed to very competently chase all parties involved, leading to the succesfull sale of the house. Very happy and satisfied customer! Thank you, Darren!
I would like to thank Darren and Matt for a very professional service. They delivered what they promised they would at our 1st meeting. They kept me regularly updated right through to successful completion. Thanks guys!!
When selling our house, Darren was very helpful. Chasing both solicitors and giving us daily updates.
I have been incredibly impressed with Darren and Matthew in getting the sale of my property over the line. This was not an easy task due to my purchaser and there solicitor. But between Equity guys all went well.
Darren Nelson @ Enfield branch, equity was very competent, very helpful from Start to finish couldn’t recommend him enough. He was 110% though out the whole process of the sale and buying of our house and new property. He was available to us even when he was on annual leave. Thank you so much.
Matthew was very professional, polite and always available to speak to when needed. He found us a buyer in a short amount of time. Once we had a buyer Darren managed the sale process. Darren was very professional, proactive and provided status updates regularly until the sale was fully completed. I would like to thank Matthew, Darren and the whole team at Equity.
Equity Estate Agents is an independent estate agency based in Enfield, North London, specializing in property sales and lettings. The company offers a range of services tailored to meet the needs of homeowners, landlords, and tenants. Equity Estate Agents is committed to providing professional property management and valuation services, ensuring that clients receive informed guidance throughout their real estate transactions. The target market for Equity Estate Agents includes individuals looking to buy or sell residential properties, as well as landlords seeking assistance in renting out their properties. With a proactive team, the company emphasizes effective communication and personalized service, helping clients navigate the complexities of the property market. Through their expertise, Equity Estate Agents aims to facilitate successful property transactions while maintaining high standards of customer satisfaction.
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