Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	2.9	1,004	100%		● Low

2.9 / 5 overall

1,004 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 2.3
12-month avg: 2.6
All-time: 2.9
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Booking	Service	Value	Trend	Reviews
eSky TravelThis company	2.9 out of 5 (fair)	100 out of 100	2.0 out of 5 (poor)	2.5 out of 5 (poor)	1.9 out of 5 (poor)	−18%	1,004
Evolution Travel	4.9 out of 5 (good)	100 out of 100	—	5.0 out of 5 (good)	—	—	1,109
Alfa Travel	4.6 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	4.5 out of 5 (good)	4.6 out of 5 (good)	—	1,069
Audley Travel	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.9 out of 5 (good)	4.6 out of 5 (good)	—	1,050
Travel Advantage	4.8 out of 5 (good)	100 out of 100	4.1 out of 5 (good)	4.8 out of 5 (good)	3.4 out of 5 (fair)	−1%	1,014

Bottom line: eSky Travel is #5 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 2.0).

Reviews

500 reviews of eSky Travel. Filter by what matters to you.

2.9ⓘ

Customer reviews (1,004)

0 reviews in the last 12 months

Write a review

1 review

Sep 19, 2024

Total fraude

Total fraude. hasta el momento no han realizado el reembolso del valor de los tiquetes aéreos comprados Atención al cliente pésima.

Report

Daniel G Monteiro

1 review

Sep 18, 2024

Absolutely Appaling

Absolutely Appaling. Booked a trip with eSky and they booked my ticket for a completely wrong date which was only discovered when trying to check in at the airport, Spent numerous phone calls and exchanges of Emails to arrange an alternative flight of which i had to spend 16 hours at the airport, furthermore I lost my transfer to the hotel of which absolutely no attempt was made for an alternative for me, a further 6 hours spent at an airport waiting for the alternative i had to arrange myself. Miscommunication with the Hotel so I was not allowed the package for meals I had paid for until I sorted out that situation myself. Numerous emails exchanged upon arrival and refusal of certain amounts for a refund, communication is poor and management of complaints is poor, communication in 2 languages and the English of person responding is not as direct as it should be, so lots of frustration could have been avoided if things were understood and explained better. Would NOT recommend to anyone

Report

Mehdi

1 review

Sep 18, 2024

ESky är jätte dålig

Jag skulle flyga från Tetouan i Marocko till Malaga och vidare till Stockholm, jag beställde och betalade men fick aldrig någon bekräftelse från ESky, jag kom aldrig med flyget trots många kontakter med dom, efter en vecka mejlade dom och undrade hur det gick med min resa, jag fick tillbaka en del av pengarna jag betalade men inte resten(inte ännu) Jag fick ett mejl senare där dom hävdar att en annan avdelning kikar på det. Jag vet inte hur det är möjligt att det ens kan hända, att ta betalt går för sig men att inte bekräfta resan är faktiskt helt möjligt på ESky, hur seriös kan man vara? Min boknings nummer är 1487893549.

Report

Month	Average	Reviews
Aug 24	2.6	39
Sep 24	2.9	36
Oct 24	3.0	38
Nov 24	3.1	17
Dec 24	2.8	26
Jan 25	2.7	23
Feb 25	2.3	20
Mar 25	2.9	23
Apr 25	1.8	25
May 25	2.3	31
Jun 25	2.1	26
Jul 25	2.6	21

eSky Travel reviews & trust report

eSky Travel has a mixed customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 216 positive reviews

Top complaintsof 270 negative reviews

How it compares

Reviews

Customer reviews (1,004)

Total fraude

Absolutely Appaling

ESky är jätte dålig

Alternatives to eSky Travel

Evolution Travel

Alfa Travel

Audley Travel

Travel Advantage

PayLater Travel Australia

Voigt Travel

The CrowdTrust Experience⭐

Ευκολία κράτησης

I found esky very straightforward to…

Very prompt and reliable

Easy to find all flights

Flyer Beware of eSky scam

Une honte !

The WORST

Μου άρεσε η εύκολη διαχείριση της…

If you're looking for a robot-like customer service experience (and no valid flight booking) THIS IS THE PROVIDER FOR YOU

Nice chat with customer service

It was easy to book our flight from…

Slowly Payment!!the Rest is perfect!!👍

Nice job

Odafigyel..és rákérdez és folyamatosan…

Tickets geboekt en meteen afgerekend…

Kind and toughtful service

Resolvido

About eSky Travel

You Might Also Be Interested In

Events & Entertainment

IONOS | ionos.de

Miss Hosting

Food & Beverages

Pure Pet Food

Copenhagen Coffee Dealers