Essential Aids is a UK-based provider specializing in disability aids and equipment designed to enhance daily living for the elderly and individuals with disabilities. The company offers a diverse range of products, including mobility aids, bathroom aids, kitchen aids, and wheelchair accessories, catering to the needs of both individual consumers and organizations such as schools, charities, and the NHS. With a commitment to accessibility and support, Essential Aids supplies high-quality disability equipment that promotes independence and comfort in the home. Their offerings include crutches, dressing aids, and various mobility solutions, all designed to assist users in overcoming challenges associated with daily activities. The company also provides VAT relief options and interest-free payment plans, making their products more accessible to a broader audience.
Consumers generally praise Essential Aids for their easy ordering process and quick delivery, highlighting that products arrive well-packaged and as described. Many reviewers appreciate the competitive pricing and quality of items, such as walking sticks and bedrails, noting that these products meet their needs effectively.
However, there are some complaints regarding delivery issues and communication, with a few customers expressing disappointment over specific orders, such as an off-road scooter that did not meet expectations. Additionally, some products, like padded toilet seats, have been criticized for not fitting properly. Overall, while there are minor concerns, the majority of feedback reflects a positive shopping experience with Essential Aids.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Ordering was easy and delivery was quick and on time”
“I am still waiting for a delivery date for my order which was placed on 16th May which is now 2 weeks which is unacce...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 4.5 out of 5 (good) | — | 60 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | — | 4.9 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Essential Aids is #2 of 5 on overall rating in this group. On service, Canada Pharmacy scores higher (4.9 vs 4.5).
60 reviews of Essential Aids. Filter by what matters to you.
The folding option is good. But the lid and bucket are the main problem! The bucket is hard to get in and out. The bucket and lid should be the same size as the inside of toilet seat, as if the patient has used the toilet the lid can't fit on top of the toilet to stop smells. You have to empty it straight away. Not a good design.
The ordering and the delivery of the ramp was fine but the actual ramp was very flimsy and didn’t work to get over the threshold. I can’t send it back as my scooter scraped the metal when I tried to use it. It was a lot of money to waste.
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Essential Aids is a UK-based provider specializing in disability aids and equipment designed to enhance daily living for the elderly and individuals with disabilities. The company offers a diverse range of products, including mobility aids, bathroom aids, kitchen aids, and wheelchair accessories, catering to the needs of both individual consumers and organizations such as schools, charities, and the NHS. With a commitment to accessibility and support, Essential Aids supplies high-quality disability equipment that promotes independence and comfort in the home. Their offerings include crutches, dressing aids, and various mobility solutions, all designed to assist users in overcoming challenges associated with daily activities. The company also provides VAT relief options and interest-free payment plans, making their products more accessible to a broader audience.
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