To make better decisions on vehicle…
To make better decisions on vehicle purchases I can't think of anything better. Taking each vehicle to auto zone to scan is boring

FIXD is a technology company that specializes in car diagnostics through its Bluetooth OBD2 scanner. The FIXD device allows users to quickly and accurately decode over 7,000 check engine light codes directly on their smartphones. This user-friendly tool translates complex car problems into plain English, enabling individuals with little to no automotive knowledge to understand and address vehicle issues effectively. Targeting car owners who seek to maintain their vehicles without the high costs associated with repair shops, FIXD offers features such as maintenance alerts and real-time performance monitoring. By providing detailed diagnostic information, FIXD empowers users to make informed decisions about their vehicle maintenance, helping them avoid unnecessary repairs and ensuring optimal vehicle performance. The company aims to simplify the car care process, making it accessible and cost-effective for everyday consumers.
Consumers express mixed feelings about FIXD, highlighting both its effectiveness and significant concerns regarding subscription practices. Many reviewers praise the product for being great and easy to use, with some noting excellent customer service when they had questions.
However, a substantial number of customers are frustrated by unexpected subscription fees, often feeling misled about the costs associated with the device. Complaints frequently mention unauthorized charges and difficulties in canceling subscriptions, leading to accusations of deceptive business practices. While some users appreciate the product's functionality, the recurring theme of hidden fees overshadows the positive experiences. Overall, the sentiment leans negative due to the prevalent issues with subscription transparency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 24 |
| Sep 24 | 3.7 | 37 |
| Oct 24 | 2.9 | 16 |
| Nov 24 | 2.1 | 12 |
| Dec 24 | 1.6 | 14 |
| Jan 25 | 2.3 | 14 |
| Feb 25 | 1.0 | 9 |
| Mar 25 | 1.4 | 16 |
| Apr 25 | 1.8 | 15 |
| May 25 | 1.5 | 24 |
| Jun 25 | 1.5 | 26 |
| Jul 25 | 2.4 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“A ton more information and so easy to maneuver”
“They charge you a subscription fee automatically without you ever signing up for it and make some long winded bs way...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 1.6 out of 5 (poor) | 2.5 out of 5 (poor) | 2.4 out of 5 (poor) | −49% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,999 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.9 out of 5 (good) | 4.5 out of 5 (good) | 0% | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 3.1 out of 5 (fair) | 1.7 out of 5 (poor) | 0% | 1,000 |
Bottom line: FIXD is #5 of 5 on overall rating in this group. On value, MSP - Motorcycle Spare Parts scores higher (4.9 vs 1.6).
1,000 reviews of FIXD. Filter by what matters to you.
To make better decisions on vehicle purchases I can't think of anything better. Taking each vehicle to auto zone to scan is boring
I bought the device it worked. But the fixed website tried to charge my account $99 2x back to back and my bank stopped the fraud transaction. It is not a secure website or the company is crooked. This incident happened today be careful buying from them.
This is my 1st time using fixd. It was very easy to use and accurate. This tool works as promised and I am confident it will be well worthy every penny :)
smooth working
Quick answers to the questions people ask most.
FIXD is a business that provides automotive diagnostic and maintenance services. We help customers understand their vehicle's health and maintenance needs through diagnostic tools and services.
Please contact us directly or check our website for current business hours as they may vary by location or season. Hours may also be subject to change during holidays or special circumstances.
You can reach our customer support team through our official website's contact form or by calling our customer service line. We strive to respond to all inquiries in a timely manner.
We work with a wide range of vehicle makes and models. Please contact us with your specific vehicle information to confirm compatibility with our services.
Our refund and return policies vary depending on the specific service or product. Please refer to our terms of service or contact customer support for detailed information about our policies.
Appointment requirements may vary depending on the specific service you need. We recommend contacting us in advance to schedule a convenient time and ensure availability.
Our team consists of qualified professionals who work with automotive diagnostic services. For specific certification details, please contact us directly.
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Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 36% are 1–2★.
I highly recommend the FIXD Sensor. All mechanics say this is a great purchase for the DIY people because Service stations are now charging from $100.00 - $190.00 per hour to work on vehicles. They have to do their own diagnostics which takes valuable time. If they have to let a machine do the diagnostics that's $150.00 by itself. When we used the FIXD sensor and we know exactly what needs replacing 8 -10 times we can do this our self. If not we know what the station will charge to replace this item. If your not happy with the sensor they will refund your money no questions asked.
This tool has been great.
Was shocked when I looked at my credit card statement and saw the $99 charge. As others have stated, I was charged even before I had the devices delivered to me. The company has a very poor customer service phone line which defaults to using a worthless phone application. As best I can tell, they are scamming people with a series of half-truths and a cheap chinese product, looking to make money off of worthless "subscriptions".
The device arrived quickly but never worked. 9 emails with support with no positive resolution. I will return for a refund. BUT the worst part was the unauthorized $99.99 fee direct from my PP account for the Premium service which I did not request or authorize. i immediately emailed support and demanded they refund the money. I immediately contacted PP who stopped payment since the funds had not been withdrawn from my account. I don't like calling a company a scam but I don't have any other words at this point. A device that doesn't work and unauthorized withdrawal of funds, what else would you call it?
Charged My credit card $99 without authorization!
⚠️ATTENTION!⚠️ THIS IS A SCAM !!! I beg you to please read the reviews on here and also go to the BBB website. This company is a rip off! They do not mention the $99 dollars a month that they will charge your credit card. On BBB They have hundreds and hundreds of reports from angry consumers.
I should of paid attention to the reviews before purchasing this device. It's a SCAM. don't purchase this device unless you have a free $99.99 to give away. They say it's easy to cancel, but when I tried to it kept on giving me the runaround.
I think your product is awesome, very accurate, should be included with each new and used vehicle sold, certainly would be a time and money saver
This Company, website is a Scam!!! They scam you into thinking the device is fully functional HOWEVER you must pay $99.99 after 14 days to have it work as described. they charged me 21.95 days after it arrived. DON'T BE FOOLED BY THESE CON ARTISTS. And protect your payment method. My Bank caught this ASAP as a Fraudulent charge on my account!! BUYER BEWARE! I was on hold for over 30 minutes with customer service!! WHAT A SCAM!!! PLEASE DO YOUR RESEARCH! Buy a better device on Amazon!
The product works fine, the app is fine, but my subscription didn’t end up getting canceled when I decided I didn’t want it. The way it’s setup you don’t see it in your Apple subs so I didn’t notice, after my one year was up it recharged my card. I reached out to customer service as I don’t use the product anymore and they refuse to refund my money saying they can only do refunds in the first 30 days of original purchase.
The latest version of app makes it so much harder to use it. All they are trying to do is sell the premium version with a "free" trial. They keep adding more ads every time you update to the "latest version". Don't need the features - there is no way to avoid the ads and every time you click continue you are subscribing to the Pro version.
This is a scam. Not only can you buy an equivalent product elsewhere but their form is designed to have you sign up for their "premium" product without you knowing($99.99). You cannot get a refund. I had to cancel my debit card.
It works good But it’s the over priced subscription fees they charge.
Service delivery methods may vary depending on your location and the type of service needed. Please contact us to discuss available options in your area.
Service time can vary depending on the complexity of the diagnostic needs and your specific vehicle. We'll provide you with an estimated timeframe when you schedule your service.
Warranty terms may apply to certain services we provide. Please ask about warranty coverage when scheduling your service or review our terms of service for detailed information.
We focus on diagnostic services that can help identify both routine maintenance needs and potential issues. Contact us to discuss how our services can assist with your specific automotive needs.
We accept various payment methods for our services. Please contact us directly or check during the booking process to confirm which payment options are available for your specific service.
FIXD is a technology company that specializes in car diagnostics through its Bluetooth OBD2 scanner. The FIXD device allows users to quickly and accurately decode over 7,000 check engine light codes directly on their smartphones. This user-friendly tool translates complex car problems into plain English, enabling individuals with little to no automotive knowledge to understand and address vehicle issues effectively. Targeting car owners who seek to maintain their vehicles without the high costs associated with repair shops, FIXD offers features such as maintenance alerts and real-time performance monitoring. By providing detailed diagnostic information, FIXD empowers users to make informed decisions about their vehicle maintenance, helping them avoid unnecessary repairs and ensuring optimal vehicle performance. The company aims to simplify the car care process, making it accessible and cost-effective for everyday consumers.
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