Helpful and concise
Helpful and concise

Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly. Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.
Freightera receives overwhelmingly positive feedback from customers, with many praising the ease of use and exceptional customer service. Reviewers highlight the straightforward process of obtaining quotes and scheduling shipments, often noting that the platform is user-friendly and efficient.
Many express satisfaction with the friendly and responsive staff, who are quick to resolve inquiries and provide updates throughout the shipping process. However, some customers report issues with pickup logistics, including poor communication and missed pickups, which can lead to frustration. Additionally, there are complaints about unexpected price changes after confirmation. Despite these concerns, the majority of users appreciate the overall experience and value Freightera as a reliable shipping solution. Overall, Freightera is viewed positively by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 654 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.6 | 15 |
| Sep 24 | 5.0 | 7 |
| Oct 24 | 4.6 | 9 |
| Nov 24 | 5.0 | 10 |
| Dec 24 | 4.9 | 8 |
| Jan 25 | 4.6 | 10 |
| Feb 25 | 4.7 | 10 |
| Mar 25 | 4.5 | 10 |
| Apr 25 | 4.5 | 16 |
| May 25 | 4.6 | 14 |
| Jun 25 | 3.9 | 18 |
| Jul 25 | 4.4 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“They have such great Customer service”
“They changed the prices after confirming the shipment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | −8% | 654 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Freightera is #1 of 5 on overall rating in this group.
500 reviews of Freightera. Filter by what matters to you.
Service is easy simple and efficient just love it.
We had a very good experience with Freightera. From setting up an account to the actual shipment, everything went smoothly. I would recommend!
Excellent service, response time, user friendly website, helpful online chat, great comparative freight quotes.
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Quick service, the great back end for uploading documents and good follow-up from staff about clearance. Thumbs up!
Great service. Great experience.
Love the online booking and getting more than few quotes in one place at one time Great service and love the prices.
Always good!
DIFFICULT AND HIDDEN PRICING... WHY IS IT SO MUCH MORE COMING FROM A BUSINESS/RESIDENCE THAN A BUSINESS ADDRESS? BAIT AND SWITCH CANCELLED AND OUTTA HERE
Thank you for excellent service.
Quick pickup notified when delivered very smooth !
Very good service
These guys know what they are doing and I am also calm about the freight shippment when I worked with them.
the people that helped me yesterday resolved my issue, quickly and eficiently. Vincent
Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly. Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.
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