Freight Rate Central is an online platform designed to facilitate the comparison of shipping rates and services for businesses and individuals in need of logistics solutions. The company provides a user-friendly interface that allows users to access various freight options, enabling them to make informed decisions about their shipping needs. By offering transparent pricing and service details, Freight Rate Central aims to streamline the shipping process and enhance cost-efficiency for its customers. Targeting a diverse range of clients, including small businesses, e-commerce retailers, and large enterprises, Freight Rate Central caters to anyone requiring reliable and competitive freight services. The platform helps users navigate the complexities of shipping logistics, making it easier to find the most suitable carriers and rates. With its commitment to simplifying freight comparison, Freight Rate Central serves as a valuable resource in the logistics industry.
Freight Rate Central receives high praise from customers for its exceptional service and competitive pricing. Reviewers frequently highlight the responsiveness and helpfulness of representatives like Shane, who ensure smooth communication throughout the shipping process.
Many appreciate the timely pickups and deliveries, along with the ease of obtaining quotes and managing shipments. However, some customers express frustration over pricing issues, claiming they were charged more than initially quoted and experienced difficulties in securing promised refunds. While the majority of feedback is overwhelmingly positive, with a few isolated complaints about pricing discrepancies, the overall sentiment remains favorable. Customers generally recommend Freight Rate Central for its reliability and customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 78 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2024.
| Month | Average | Reviews |
|---|---|---|
| Nov 23 | 3.0 | 2 |
| Dec 23 | 5.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 78 most recent reviews.
“Amazing company, amazing customer service”
“We were charged twice the price, compared to the offer”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 78 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | — | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | — | 1,000 |
Bottom line: Freight Rate Central is #1 of 5 on overall rating in this group.
78 reviews of Freight Rate Central. Filter by what matters to you.
So far so good! Have been in contact with Shane Black re our LTL. He is prompt, professional and friendly. Most of all he has so far delivered in a timely manner. Now we just wait for ETA on delivery side to see how things flow with transit.
Booking was easy and I received my bill of lading shortly after booking. The FRC team was helpful whenever I called to track my shipment that was delayed by 3 days :( I guess unavoidable in logistics these.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Very helpful with good communication. Always reached one of two people as shipment proceeded. Would be 5 stars except for a minor snafu with their carrier, although how it happened by whom I'm not sure. Still, as a first time LTL customer, any wrinkle is concerning. The shipment was irreplaceable vintage film negatives delivered to the Library of Congress. Hence, they were very professional and reliable. I'll call them next time, for sure.
I had a great experience with FRC. Even though we had a minor hiccup in communication they worked quickly to resolve the issue. Customer service was always great. I would use them again.
Freight Rate Central is an online platform designed to facilitate the comparison of shipping rates and services for businesses and individuals in need of logistics solutions. The company provides a user-friendly interface that allows users to access various freight options, enabling them to make informed decisions about their shipping needs. By offering transparent pricing and service details, Freight Rate Central aims to streamline the shipping process and enhance cost-efficiency for its customers. Targeting a diverse range of clients, including small businesses, e-commerce retailers, and large enterprises, Freight Rate Central caters to anyone requiring reliable and competitive freight services. The platform helps users navigate the complexities of shipping logistics, making it easier to find the most suitable carriers and rates. With its commitment to simplifying freight comparison, Freight Rate Central serves as a valuable resource in the logistics industry.
This profile hasn't been claimed by the business owner.
