Efficient and friendly service
Efficient and friendly service

Gas-Fix Ltd is a gas services company based in Waterlooville, specializing in the installation and repair of domestic and commercial gas boilers. With over 25 years of experience, the company offers a comprehensive range of services, including fault finding, repairs, servicing, and upgrading central heating systems. Gas-Fix prioritizes customer satisfaction by providing reliable solutions tailored to various budgets, using only reputable boiler manufacturers. The company serves customers across Hampshire, including areas such as Waterlooville, Liphook, and Petersfield. All engineers at Gas-Fix are Gas Safe registered, ensuring compliance with safety standards. As a Worcester Accredited Installer, Gas-Fix is recognized for its commitment to quality installation and customer care, making it a trusted choice for homeowners and businesses seeking efficient heating solutions.
Gas-Fix consistently receives high praise from customers for its exceptional service and professionalism. Reviewers highlight the promptness of the technicians, noting that they arrive on time and complete jobs efficiently without leaving a mess.
Many customers appreciate the friendly and knowledgeable staff, such as Tyler and Craig, who provide clear communication and trustworthy advice. The ease of booking appointments and reasonable pricing also contribute to a positive experience. Consumers express satisfaction with the thoroughness of the boiler servicing and the overall quality of work. With an impressive average rating of 5.0, Gas-Fix stands out as a reliable choice for home heating services. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 502 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 5 |
| Sep 24 | 5.0 | 10 |
| Oct 24 | 5.0 | 22 |
| Nov 24 | 5.0 | 22 |
| Dec 24 | 5.0 | 16 |
| Jan 25 | 5.0 | 14 |
| Feb 25 | 5.0 | 15 |
| Mar 25 | 5.0 | 14 |
| Apr 25 | 5.0 | 16 |
| May 25 | 5.0 | 16 |
| Jun 25 | 5.0 | 12 |
| Jul 25 | 5.0 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great company with fantastic customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · HVAC Services.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 502 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 2.3 out of 5 (poor) | — | 1,129 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | — | 195 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 192 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.4 out of 5 (good) | — | 103 |
Bottom line: Gas-Fix is #1 of 5 on overall rating in this group.
500 reviews of Gas-Fix. Filter by what matters to you.
As usual the boiler service carried out by Gas-Fix was exellent. Every aspect of the service was carried efficiently and professionally. Having used Gas-Fix for many years this is now what I have come to expect and they never disappoint. Highly recommend.
The engineer turned up within the time given was polite and confident and completed the job with no ease, also the rest of the team kept me well informed of dates and timing
Gas Fix are always very helpful with whatever issue you have and take the time to ensure you are happy with the service and feel they always do a good job!
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The service engineer arrived at the stated time for the appointment. He worked methodically to service the boiler and gas fire and was very informative about all aspects of the work when asked. The work was carried out efficiently and all areas were thoroughly protected with matting to ensure no problem with respect to carpets and surroundings. A thoroughly professional service.
Prompt reply to our gas problem. Had to come back and resolve issue on same day. Confident service when you need it. Thankyou Gas fix
I’m really glad that I had my boiler replaced by Gas-Fix and the annual maintenance is so easy with the communication from the company. On the day, Ian was very efficient and knowledgeable about the system and I am very happy with the work. Would recommend to others.
Have used for many years now. Good communication, efficient and friendly service.
Customer service was as always fantastic, I called to get booked in and they found a cancelled slot, reminders were sent to remind me when it was coming up to my booking so I didn't forget and even a text message to say when they were almost at the property to do the service. Craig was great, friendly, efficient and let me know if I had any problems to contact them, this was followed up by a message two days after to check everything was OK. The staff, servicing of my boiler and customer service provided can't be faulted in any way. Thank you!
After discovering a leaking central heating system GasFix, at short notice, rearranged their jobs and sent Ian and Darryl out quickly to repair the leak which involved replacing a section of piping and capping unused gas pipes (which were complicating the area of the leak) They completed the repair, refilled the central heating system, removed air in the system and cleaned up, all without us being present to make cuppas etc. A great job. Well done. Many Thanks.
We’ve used gas-fix for our servicing and repairs to date, but decided to change our aging system boiler to a modern combination boiler. Ian came round to give us advice and a quote which we were happy to proceed with. The installation was carried out by Adam and Gary who were prompt, polite and efficient. They left everything clean and tidy after finishing. We are very pleased with Gas-Fix and will continue to use them in the future.
We called Gas fix out to a 'no hot water 'situation ! They were able to come out to us that morning which was amazing, they found and fixed the problem in no time. Everyone I dealt with was professional, polite and friendly. I would absolutely recommend this company.
We have been with gasfix for many years and their service has aways been first class. They arrive on time. The engineers who attend are friendly and willing to explain fully what they are doing. If there is a problem durring the year they have attended promptly and sorted the issue. We would full recommend them.
Tyler from Gas Fix arrived at the agreed time to carry out our annual boiler service. He carried out the work very efficiently, answering any questions I had and left the house very clean and tidy when he was finished. I have always found Gas Fix to be a very efficient and professional company and have no hesitation recommeding them to anyone requiring any of the services they offer.
Always excellent, Wouldn’t use anyone else, they give great advice and know what they are talking about.
Gas-Fix Ltd is a gas services company based in Waterlooville, specializing in the installation and repair of domestic and commercial gas boilers. With over 25 years of experience, the company offers a comprehensive range of services, including fault finding, repairs, servicing, and upgrading central heating systems. Gas-Fix prioritizes customer satisfaction by providing reliable solutions tailored to various budgets, using only reputable boiler manufacturers. The company serves customers across Hampshire, including areas such as Waterlooville, Liphook, and Petersfield. All engineers at Gas-Fix are Gas Safe registered, ensuring compliance with safety standards. As a Worcester Accredited Installer, Gas-Fix is recognized for its commitment to quality installation and customer care, making it a trusted choice for homeowners and businesses seeking efficient heating solutions.
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