Gas-Fix Ltd is a gas services company based in Waterlooville, specializing in the installation and repair of domestic and commercial gas boilers. With over 25 years of experience, the company offers a comprehensive range of services, including fault finding, repairs, servicing, and upgrading central heating systems. Gas-Fix prioritizes customer satisfaction by providing reliable solutions tailored to various budgets, using only reputable boiler manufacturers. The company serves customers across Hampshire, including areas such as Waterlooville, Liphook, and Petersfield. All engineers at Gas-Fix are Gas Safe registered, ensuring compliance with safety standards. As a Worcester Accredited Installer, Gas-Fix is recognized for its commitment to quality installation and customer care, making it a trusted choice for homeowners and businesses seeking efficient heating solutions.
Gas-Fix consistently receives high praise from customers for its exceptional service and professionalism. Reviewers highlight the promptness of the technicians, noting that they arrive on time and complete jobs efficiently without leaving a mess.
Many customers appreciate the friendly and knowledgeable staff, such as Tyler and Craig, who provide clear communication and trustworthy advice. The ease of booking appointments and reasonable pricing also contribute to a positive experience. Consumers express satisfaction with the thoroughness of the boiler servicing and the overall quality of work. With an impressive average rating of 5.0, Gas-Fix stands out as a reliable choice for home heating services. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 502 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 5 |
| Sep 24 | 5.0 | 10 |
| Oct 24 | 5.0 | 22 |
| Nov 24 | 5.0 | 22 |
| Dec 24 | 5.0 | 16 |
| Jan 25 | 5.0 | 14 |
| Feb 25 | 5.0 | 15 |
| Mar 25 | 5.0 | 14 |
| Apr 25 | 5.0 | 16 |
| May 25 | 5.0 | 16 |
| Jun 25 | 5.0 | 12 |
| Jul 25 | 5.0 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great company with fantastic customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · HVAC Services.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 502 |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 2.3 out of 5 (poor) | — | 1,129 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | — | 195 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 192 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.4 out of 5 (good) | — | 103 |
Bottom line: Gas-Fix is #1 of 5 on overall rating in this group.
500 reviews of Gas-Fix. Filter by what matters to you.
Thank you GasFix and especially Andy for the annual service on my boiler. As usual you were great company, the slight leak was repaired as part of the service and my boiler is running perfectly. So I’m looking forward to seeing you again in twelve months time.
Service excellent, friendly, professional and reliable. We have used Gas-Fix for many years and will continue to do so. Highly recommend them.
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I have been a customer of Gas-Fix since they made a major update of my heating system in September 2021 and subsequently have been the sole provider of maintenance coverage. I have always been impressed with the quality of their work, the professionalism of their employees at all levels, and their friendly, prompt, and courteous service. This was reinforced recently when my hot water system failed. Several visits followed, all at short intervals, diagnosing, obtaining, fitting, and testing a new zone controller to restore the hot water supply. In addition, the engineer suggested I could improve the efficiency of my heating system by modifying how I operated the various temperature and zone controllers. Upon my approval, he then demonstrated the process required. Needless to say, I now adhere to the process. That is service above the norm.
They are very friendly and helpful. They get everything done and are clean and tidy. I would recomend them.
Clean and efficient service done by a very nice young man Tyler , thank you
Tyler came out to service my aged parents' boiler as part of their annual plan. He arrived on time, was courteous and left the place as he found it. I use Gas-Fix myself so I knew they were good, but they are also super- sensitive to the needs of my parents who are in they 90s
Having been a customer of Gas-Fix for the past 9 years, they have always provided a service than cannot be faulted. Any problems that occurred with the boiler have been fixed within a day’s notice of any problem, including parts that needed to be replaced. When discussing the last service on the boiler which was installed 15 years ago, it made sense that it was coming to the end of its life and would need replacing at some point in the near future. Ian, a director of Gas-Fix, suggested a high quality boiler that he would recommend and also provided a detailed cost of the installation and a new forward service plan. Upon comparing the quote with other competitors, Gas-Fix came out ahead by far. A date for the replacement was agreed, and installed on the day. Considering the amount of work involved, Darryl worked non stop and completed the installation within the day. Before leaving the house, he took the trouble to make sure the house was clean and in the same condition that it was before he started. I can honestly say, that Gas-Fix is a well run company, from the bosses, engineers, and office staff, and highly recommend them to any household that uses gas appliances in the home.
Reliable, effective and professional
Emergency call out needed. Appointment was made for later the same day and Daryl attended. Many thanks.
I have been a loyal customer of Gas-Fix for over six years, and I cannot recommend them highly enough. Their service is consistently excellent. The engineers are not only highly efficient and skilled but also incredibly friendly and approachable, making every visit a positive experience. What truly sets Gas-Fix apart is the exceptional value for money they provide. Their pricing is transparent and fair, and the quality of their work is top-notch. If you're looking for a reliable and professional company to service your boiler or handle heating needs, Gas-Fix is the team to trust. They have earned my loyalty through years of outstanding service, and I am very happy to recommend them.
The gas fix team are extremely professional and offer a great service.
I've used Gas Fix for many years now, to service and repair heating systems in commercial and residential properties. The sole reason is their commitment to customers, in providing a swift, effective and timely service at a reasonable price. Their engineers are skilled and knowledgeable and professional. I have never thought about looking for an alternative company as I trust them so much.
I’m very pleased with the service provided by Craig, who fixed our central heating and hot water issue. He was professional, efficient, and resolved the problem quickly. Craig kept us informed throughout and even provided a real-time update on when he would arrive, which was greatly appreciated. He was punctual and well-mannered. Highly recommend his services!
Gas-Fix Ltd is a gas services company based in Waterlooville, specializing in the installation and repair of domestic and commercial gas boilers. With over 25 years of experience, the company offers a comprehensive range of services, including fault finding, repairs, servicing, and upgrading central heating systems. Gas-Fix prioritizes customer satisfaction by providing reliable solutions tailored to various budgets, using only reputable boiler manufacturers. The company serves customers across Hampshire, including areas such as Waterlooville, Liphook, and Petersfield. All engineers at Gas-Fix are Gas Safe registered, ensuring compliance with safety standards. As a Worcester Accredited Installer, Gas-Fix is recognized for its commitment to quality installation and customer care, making it a trusted choice for homeowners and businesses seeking efficient heating solutions.
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