Good quality product.
Good quality product. Great price. Smooth transaction.

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Holmes Apparel receives a mix of feedback from customers, highlighting both commendable service and significant issues. Many reviewers praise the quick delivery and great quality of items, with several noting their positive experiences with customer service, particularly in resolving issues swiftly.
However, a substantial number of complaints revolve around problems with orders, including receiving incorrect sizes, canceled orders, and difficulties obtaining refunds. Customers express frustration over delayed refunds and unresponsive customer support, which detracts from their overall experience. While some individuals report a seamless shopping experience, others warn potential buyers about the inconsistencies in order fulfillment and customer service responsiveness. Overall, the sentiment is mixed, reflecting both satisfaction and disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Dec 23 | 4.8 | 4 |
| Jan 24 | 2.5 | 4 |
| Feb 24 | 3.2 | 9 |
| Mar 24 | 2.3 | 3 |
| Apr 24 | 3.7 | 3 |
| May 24 | 4.0 | 4 |
| Jun 24 | 5.0 | 2 |
| Jul 24 | — | 0 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Fantastic price and quick delivery on a great quality item”
“Returned a top all good got accepted and signed for it took a bit to be honest they issued a refund then cancelled...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.2 out of 5 (fair) | 67 out of 100 | 3.9 out of 5 (good) | 3.9 out of 5 (good) | 3.4 out of 5 (fair) | — | 60 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: holmesappareluk.com is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 3.4).
60 reviews of holmesappareluk.com. Filter by what matters to you.
Good quality product. Great price. Smooth transaction.
Selling items online they don't actually have in stock
I work a lot and I didn't have time to go buy a gift for my brother's birthday, so I ordered a t-shirt for my brother and they sent me the wrong order! as I see I'm not the only one! I do not recommend ordering from them because they are unable to send you the chosen product! There are also no return instructions included 👎
Haven’t received item as promised
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Polarized pattern: few middle ratings. 53% of recent reviews are 4–5★ and 43% are 1–2★.
Excellent service and very quick delivery. Great communication throughout
Sizing were slightly out compared to when I have got Vivianne Westwood ftt et on there own store But other than that very speedy service delivery was in a couple day
I ordered a Vivienne Westwood sweat shirt and you sent me a Vivienne Westwood dress instead. There are also no return instructions included, so have clue as to where to return to.
Very happy with my purchase, delivery was prompt even a personalised email to welcome you. Will most definitely buy from this company again ⭐⭐⭐⭐⭐
I got my order delivered faster than I expected plus the jumper that I ordered is great quality and sometime I would buy something again from your company.
Communication was prompt.one of the Vivian Westwood didn't arrive with the first one.because of the black Friday sales the post office has been a bit busy and slow. However I liked the shirts on your website and the price was definitely good! Merchandise is lovely, looks even better on me!! Ha ha thanks will definitely use u again. Alexander
I purchased a jumper for my 2 week holiday for my partners 30th birthday. Whilst I was away I cut the tags of the jumper to wear and noticed a terrible stitching snag on the back of the jumper. As I can't return it because I have cut the tags of I am left with an expensive jumper that I can't wear.
Scammers their clothes are made extra small and when you ask for refund they said its actioned but doesnt come to your account AVOID AVOID AVOID AVOID
1st time I've bought from here and have to say the customer service has been exceptional. I'll definitely be buying from here again.
Couldn't recommend buying from this company more. I made a big mistake by entering the incorrect address. The item was returned to them and within 2 days it was sent to me again. Customer service were great through the chat. Very happy with my purchase. Will 100% buy from again, Tom
Made my first purchase and it was challenging, first I ordered in large I was contacted they don’t have L and they would send out M, next 3 days was contacted my order is been cancelled and they refunded because they don’t have in M also again.. sent back to their website and S,M,L was still listed as available sizes… I really don’t understand how a website works like that
CrowdTrust is a review platform designed to empower consumers by providing transparent insights into various businesses and services. The platform enables users to share their experiences and rate companies across different industries, helping potential customers make informed decisions. By fostering a community of honest feedback, CrowdTrust aims to enhance trust between consumers and businesses. The company primarily targets consumers looking for reliable reviews before making purchasing decisions, as well as businesses seeking to improve their reputation through customer engagement. With a focus on user-generated content, CrowdTrust offers a space for authentic reviews that can influence purchasing behaviors and enhance overall customer satisfaction.
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