Fake items
Fake items! Beware, do not buy from here! Seller will say I haven't bought anything, but have the proof here. Complete joke!

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Holmes Apparel receives a mix of feedback from customers, highlighting both commendable service and significant issues. Many reviewers praise the quick delivery and great quality of items, with several noting their positive experiences with customer service, particularly in resolving issues swiftly.
However, a substantial number of complaints revolve around problems with orders, including receiving incorrect sizes, canceled orders, and difficulties obtaining refunds. Customers express frustration over delayed refunds and unresponsive customer support, which detracts from their overall experience. While some individuals report a seamless shopping experience, others warn potential buyers about the inconsistencies in order fulfillment and customer service responsiveness. Overall, the sentiment is mixed, reflecting both satisfaction and disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.2 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Dec 23 | 4.8 | 4 |
| Jan 24 | 2.5 | 4 |
| Feb 24 | 3.2 | 9 |
| Mar 24 | 2.3 | 3 |
| Apr 24 | 3.7 | 3 |
| May 24 | 4.0 | 4 |
| Jun 24 | 5.0 | 2 |
| Jul 24 | — | 0 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Fantastic price and quick delivery on a great quality item”
“Returned a top all good got accepted and signed for it took a bit to be honest they issued a refund then cancelled...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.2 out of 5 (fair) | 67 out of 100 | 3.9 out of 5 (good) | 3.9 out of 5 (good) | 3.4 out of 5 (fair) | — | 60 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: holmesappareluk.com is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 3.4).
60 reviews of holmesappareluk.com. Filter by what matters to you.
Fake items! Beware, do not buy from here! Seller will say I haven't bought anything, but have the proof here. Complete joke!
Received order really quick, unfortunately items didn’t fit. Sent back for refund over two weeks ago still no refund have emailed, chatted, texted and even sent a message on instagram with no reply from anyone. Will not be ordering again.
Lovely item, quick delivery will be buying again
Despite my order being cancelled mistakenly, I was informed of the error right away. Mistakes happen and the communication from staff to alert me has been excellent. I’ve now ordered my item again without any hassle and cannot wait to receive it
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Polarized pattern: few middle ratings. 53% of recent reviews are 4–5★ and 43% are 1–2★.
Edit from my first review - Company have now been in contact via text message and assured my their products are ‘genuine’, I actually said I’d delete this review when and if I was issued a refund but actually they’ve been extremely rude. Their customer service is SHOCKING. Please don’t buy from this company and just spend the extra from a genuine company because as you can tell from most of the reviews, you’ll be disappointed. Been sent a fake stone island polo shirt, no certilogo, a weird thick fake material and it’s supposed to be a medium and it looks like a kid size. And it’s for my boyfriends birthday in 2 days so cheers!
Wrong colour item sent ( addressed to my daughter rather than me). Returned incorrect item for replacement but by then out of stock. Initial refund didn’t refund postage but that was rectified when I followed up.
Item Capablanca t-shirt was not delivered for price £140! Customer service is very bad. Probably need claim them
never ordering from here again first didn’t receive my order then they said royal mail lost it only to get refunded the amount for item but never got refunded my delivery charge for something that didn’t even get delivered…. stay well clear
My order got canceled six days after I placed and paid for it without further explanation. Received the refund fairly quick (9 days after the money got deducted from my account) but missed out on the item due to the hassle.
I am so disappointed with the service ordered a T-shirt said free delivery 📦 but arrived late as correct postage was not paid. Had to pay postage to receive the t-shirt only to return it as this was a gift and did not arrive on time I have sent endless emails and not received a refund been told I will receive it on Friday but Wht Friday god only lows . DO NOT MAKE ANY ORDERS you will be left out of pocket!!!
Not received item for over 2 weeks not helpful and ignoring when messaging for to be sent out poor company will be looking to refund as still not received or bin helped by customer service
Late on my order and I pay for next day delivery and didn’t received my order sent them a email and didn’t get replied for at least couple of days poor service
Poor communication received the wrong T-shirt totally different from what was shown on their website they hardly reply it's been a month now since I'm trying to get my refund they don't even reply, asked them a few times if they received the wrong T-shirt back to refund my money WASTE OF TIME & WASTE OF MONEY
Quality products and good service would definitely recommend
Everything perfect. Excellent communication and arrived very quickly. Thank you 😊
CrowdTrust is a review platform designed to empower consumers by providing transparent insights into various businesses and services. The platform enables users to share their experiences and rate companies across different industries, helping potential customers make informed decisions. By fostering a community of honest feedback, CrowdTrust aims to enhance trust between consumers and businesses. The company primarily targets consumers looking for reliable reviews before making purchasing decisions, as well as businesses seeking to improve their reputation through customer engagement. With a focus on user-generated content, CrowdTrust offers a space for authentic reviews that can influence purchasing behaviors and enhance overall customer satisfaction.
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