Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.9	1,000	100%		● Low

3.9 / 5 overall

1,000 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 3.9
12-month avg: 3.9
All-time: 3.9
Category avg: 4.2

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Delivery	Value	Trend	Reviews
ParcelABC - courier serviceThis company	3.9 out of 5 (good)	100 out of 100	3.7 out of 5 (good)	3.4 out of 5 (fair)	3.2 out of 5 (fair)	+1%	1,000
BJS Home Delivery	4.5 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.6 out of 5 (good)	4.6 out of 5 (good)	—	1,999
DB Schenker Sverige	4.1 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	—	—	—	1,000
ThePackengers	4.4 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	4.3 out of 5 (good)	4.8 out of 5 (good)	—	1,000
BFT Logistik	4.4 out of 5 (good)	100 out of 100	4.4 out of 5 (good)	3.0 out of 5 (fair)	—	—	1,000

Bottom line: ParcelABC - courier service is #5 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 3.2).

Orlando

1 review

Oct 25, 2024

After one month...

My experience with ParcelABC has been somewhat bumpy. I requested the delivery services of this company to pick up a package in Venezuela that contained clothes made by a grandmother for her 10-year-old granddaughter who lives in Belgium. But, ParcelABC subcontracted, in turn, the delivery services of the UPS company on 09/09/2024. To start there were problems with the package collection (which was done on 11/09/2024, after several calls and emails on my side). After UPS confirmed the package reception, the madness of a complicated journey began. It included its passage through Colombia and several cities in the USA, such as Miami, Louisville, and Paramus. There, the parcel was held for several days at customs, in theory, due to the lack of import documents (which were inside the plastic bag that contained the shipping label and anybody couldn't see). On 10/14/2024, UPS declared the parcel lost. Later on, UPS initiated a 10-day investigation to find it. In the following 4 days, I received an email from UPS to initiate a claim for the payment of compensation or reimbursement because the parcel was lost. In this regard, I didn't do anything, and on 10/17/2024, UPS found the package without shipping labels and proceeded to place a new one with a new tracking number. Afterward, the package began a new tour of cities such as Kansas, Lenexa, and Louisville in the USA until it finally arrived in Cologne (Germany) on 10/20/2024. It was delivered to the recipient in Belgium on 10/21/2024 after canceling the UPS courier an extra import charge (which is still in a claim against Parcel ABC). My assessment of UPS as a subcontracted company by ParcelABC is negative. In my opinion, ParcelABC offers affordable delivery prices, but it should choose its partners better. However, I must recognize the work performed by DANIEL, an operator of ParcelABC who showed exemplary behavior all the time to intercede for me against UPS and claim as if it were me all irregularities occurred throughout this bumpy journey of my parcel. Thanks to him, a 10-year-old girl could enjoy her grandmother's gift. At least, ParcelABC counts on good professionals to solve this kind of inconvenience.

Report

Month	Average	Reviews
Aug 24	3.8	28
Sep 24	3.9	47
Oct 24	3.6	44
Nov 24	3.6	22
Dec 24	4.0	48
Jan 25	4.2	52
Feb 25	4.0	40
Mar 25	4.1	37
Apr 25	3.7	32
May 25	4.3	32
Jun 25	3.8	27
Jul 25	3.6	32

ParcelABC - courier service reviews & trust report

ParcelABC - courier service has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 363 positive reviews

Top complaintsof 120 negative reviews

How it compares

Reviews

Customer reviews (1,000)

El servicio de recolección fue demorado

Not given proper paperwork before…

Solia ser una de las mas económicas

Alternatives to ParcelABC - courier service

BJS Home Delivery

DB Schenker Sverige

ThePackengers

BFT Logistik

RTC Transport A/S

TRUSK®

The CrowdTrust Experience⭐

First option no reliable

Nieprezycyjna informacja

Odbiory

they were late with the pickup 3 days

ParcelABC accepted insurance value that UPS couldn't honour.

Let-down with a time-delay

Unnecessary instructions requiring the…

Customs delay

Easy to order

After one month...

Mało informacji lokalizacji przesyłki

Good on average

Bonjour,

Support not on time

About ParcelABC - courier service

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