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Englischsprachiger Dienst.👎Teuer und kein Rücktritt möglich.👎 Zuverlässig. Schnelle Kommunikation 👍.

ParcelABC is a courier service that specializes in providing affordable parcel delivery solutions for individuals and businesses. The company operates a user-friendly platform that connects customers with available space in courier transport, enabling them to ship parcels at competitive rates. ParcelABC's services cater to a diverse clientele, including e-commerce retailers, small businesses, and everyday consumers looking for cost-effective shipping options. With a focus on efficiency, ParcelABC simplifies the shipping process through its easy-to-navigate website, allowing users to obtain quick quotes and track their orders seamlessly. The company serves a global market, offering door-to-door delivery services that accommodate various international shipping needs. By leveraging partnerships with multiple courier providers, ParcelABC aims to deliver reliable and economical shipping solutions, making it a valuable resource for those seeking to send parcels both domestically and internationally.
ParcelABC receives a mix of feedback from its users, with a notable 73% expressing satisfaction. Many customers praise the service for its fast delivery and competitive pricing, highlighting experiences of timely arrivals and great customer support.
Reviewers frequently mention the efficiency and reliability of the service, often comparing it favorably to other courier companies. However, there are significant complaints regarding delays in parcel collection and issues with paperwork, which have led to frustration among some users. A few customers report dissatisfaction with the company's handling of delivery guarantees, citing instances where packages arrived much later than promised. Overall, while ParcelABC is recognized for its speed and affordability, there are areas for improvement in service consistency and communication.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.8 | 28 |
| Sep 24 | 3.9 | 47 |
| Oct 24 | 3.6 | 44 |
| Nov 24 | 3.6 | 22 |
| Dec 24 | 4.0 | 48 |
| Jan 25 | 4.2 | 52 |
| Feb 25 | 4.0 | 40 |
| Mar 25 | 4.1 | 37 |
| Apr 25 | 3.7 | 32 |
| May 25 | 4.3 | 32 |
| Jun 25 | 3.8 | 27 |
| Jul 25 | 3.6 | 32 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Highly recommend service”
“Been 9 days no package When email to complain customer service just said Terms and conditions say "no guarantee o...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | 3.2 out of 5 (fair) | +1% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: ParcelABC - courier service is #5 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 3.2).
500 reviews of ParcelABC - courier service. Filter by what matters to you.
Englischsprachiger Dienst.👎Teuer und kein Rücktritt möglich.👎 Zuverlässig. Schnelle Kommunikation 👍.
Parcelabc are generally very reliable and their customer service team are extremely helpful. I use them regularly to ship around Europe and on the whole, I would recommend them. I've only had one experience which left me dissatisfied, other than that, no complaints.
What made it Great was Michał, he helped a lot through the process especially that it was my first time, I am very greatful. However, I followed the DHL’s guidelines to a T, even leaving the boxes open so the courier could check them and he got pissed and asked me to patch them and bring them down, when I clarified they were on the second floor.
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Traslado rápido y profesional, lo único a destacar es que me mandaron el paquete y me dijeron por teléfono que lo dejaron en un punto kanguro pero luego el transportista no lo sabia y se presentó sin tener la información de donde dejar los bultos
Update: the parcel was picked up and delivered eventually. I don’t think that’s ABCparcel fault, I think it’s fully DPD who ignored me for a long time. I ordered another parcel with GLS and the parcel was picked up on time. So problem solved. I placed my order Order PTHR-029993741 and the pickup date was supposed to be 2 June. I stayed at home the whole day - no one showed up. The support rescheduled the parcel - again I spend the whole day at home and no one showed up. They took my money and I have zero response and communication: no shipping label, no any information! Nothing! And the receiver of the parcel is nervous I am not sending the parcel. The worst experience ever, I just want my money back at this point and I will use someone else. Update: I received a shipping label today with wrong address of the receipient, it says Croatia, correct zip, but city New York, while I have proof of my order, where I entered the correct address and city Zagreb in Croatia. I chose DPD, this is a nightmare of the service.
Pretty good customer support service
While the customer service is great and quite responsive, for my last 2 pick-up orders, the fedex couriers did not show up, nor communicated about their whereabouts. ParcelABC's agent kindly offered to help, however it did not change the outcome: I had to bring my boxes to a fedex station myself. The fault lies with Fedex, not ParcelABC. I hope their collaboration will improve in the future.
Michał from customer service was very helpful. Receive the packages in Good condition tho some were broken but it was UPS Mauritius's fault. Michał guided me at every step and was very understanding. UPS Poland services were impeccable i highly recommend 👍🏻
Even though we had a bumpy pickup because of UPS. Michal from Customer Support went above and beyond to help me sort it out and be able to get the shipment done. I really thank him for this kindness, emphatic and how much he cares about the client.
Buen servicio, pero con un pequeño inconveniente Utilicé Parcel ABC para enviar mi equipaje y, en general, el servicio fue bueno. La entrega se realizó dentro del tiempo estimado, sin retrasos y con seguimiento disponible en todo momento. Sin embargo, al recibir mis maletas, noté que una de ellas tenía una llanta rota, lo cual fue un inconveniente. A pesar de esto, el resto del envío llegó en buen estado. En general, una experiencia positiva, aunque sería ideal que tuvieran más cuidado con el manejo del equipaje.
Entrega rápida y puntual. Gracias
Process was smooth and worked well.
There were some problems with organizing pick up of my parcel but the support helped to solve it very quick.
Quick response to my questions and accurate help
Finalmente llegó, no pude hacer seguimiento el fin de semana.
Easy form filling and admin, prompt scheduled pickup and delivery but transit communications could be better!
I booked urgent parcel pickup for today, they accepted timing window, but never show up, no shipping label generated, no response to messages, only one message that more info required, I send details, after that they went silent. I can't even know if they are going to pickup or not. Update.. pickup rescheduled and picked up as scheduled.
1/3 the price of what it would have cost to send the same pack to france via fedex directly. responsive customer service. package was delivered in under a week from NY to Paris. the only issue was i didn't realize there was going to be a tax added in france that my friend had to pay - if i'd known Id have paid so they didnt have to pay to receive a gift. not sure if that would have possible or something the shipper can do but it was the only thing less than perfect. i'll use this co again in a heartbeat
ParcelABC is a courier service that specializes in providing affordable parcel delivery solutions for individuals and businesses. The company operates a user-friendly platform that connects customers with available space in courier transport, enabling them to ship parcels at competitive rates. ParcelABC's services cater to a diverse clientele, including e-commerce retailers, small businesses, and everyday consumers looking for cost-effective shipping options. With a focus on efficiency, ParcelABC simplifies the shipping process through its easy-to-navigate website, allowing users to obtain quick quotes and track their orders seamlessly. The company serves a global market, offering door-to-door delivery services that accommodate various international shipping needs. By leveraging partnerships with multiple courier providers, ParcelABC aims to deliver reliable and economical shipping solutions, making it a valuable resource for those seeking to send parcels both domestically and internationally.
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