CrowdTrust is an online platform dedicated to assisting travelers in claiming compensation for flight disruptions, including delays, cancellations, and overbooking situations. The company allows customers to initiate claims for eligible flights through a straightforward, user-friendly process that can be completed in just one minute. By providing a no-win, no-fee service, CrowdTrust ensures that users do not need to pay upfront fees for their claims, making the process accessible for all passengers. Targeting airline passengers who have experienced issues with flights, CrowdTrust focuses on helping individuals navigate the complexities of airline compensation laws. The platform offers support for various airlines, including major carriers such as Vueling, Iberia, and Ryanair, among others. With an emphasis on transparency and customer service, CrowdTrust strives to empower travelers to reclaim their rights and receive the compensation they deserve.
Reclamaciondevuelos.com receives a generally positive reception from consumers, with many praising the thorough assistance provided throughout the claims process. Reviewers highlight the company's effective communication and support, noting that they handle all necessary documentation and keep clients informed, which brings peace of mind during stressful situations.
Customers appreciate the ease of the claims process, often reporting successful outcomes, even if it takes time. However, some users express frustration over delays, with complaints about not receiving updates for months and feeling left in the dark about their claims. A few reviews mention issues with management errors leading to unresolved cases. Overall, while many customers are satisfied with the service, the inconsistency in communication and resolution times remains a concern for some.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.5 | 10 |
| Oct 24 | 3.8 | 47 |
| Nov 24 | 4.1 | 110 |
| Dec 24 | 4.1 | 97 |
| Jan 25 | 4.0 | 81 |
| Feb 25 | 3.9 | 107 |
| Mar 25 | 4.4 | 142 |
| Apr 25 | 3.8 | 110 |
| May 25 | 4.0 | 118 |
| Jun 25 | 4.0 | 115 |
| Jul 25 | 4.2 | 63 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Una gestión muy simple y con resultados satisfactorios”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Legal Aid.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | +1% | 1,000 |
| 2.2 out of 5 (poor) | 100 out of 100 | — | 46 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,078 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | −14% | 1,000 |
Bottom line: reclamaciondevuelos.com is #4 of 5 on overall rating in this group.
500 reviews of reclamaciondevuelos.com. Filter by what matters to you.
tienen todos los papeles de mi reclamcion desde 2022, aun hoy todavia no he cobrado nada. como les das todos los derechos a ellos , seguramente habrán cobrado mi indemnizacion y a mi no me han dado ni un duro
La experiencia fue muy buena. siempre respondieron a mis consultas de manera efectiva y concreta. Todo se realizó de acuerdo a lo convenido.
Experiencia buena comunicacion Aún tardo bastante tiempo en resolucion Pero a sido positiva
Nuestra experiencia con reclamación de vuelos fue gratificante porque desde el primer momento que hicimos la reclamación por la situación que se nos presentó con la aerolínea Iberojet, nos mostraron todo su apoyo y a pesar de que pasó mucho tiempo para recibir la indemnización pudimos ver la excelencia en su trabajo y en la comunicación.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Muy mala experiencia. En mi caso se podía haber llegado a un acuerdo sin ir a juicio como hicieron los demás afectados. Elegí reclamación de vuelos porque otra vez que era complicado entendí q se fuesen por esta vía . Aquí al elegir la vía judicial he conseguido menos dinero y además tardé
LAS RESOLUCIONES ESTAN SIENDO RAPIDAS
Me siento totalmente estafado por esta empresa, llevo 3 años esperando por un caso en el que perdí mucho dinero por la cancelación de un vuelo de una aerolínea en la cual tuve que pagar otro vuelo mucho más caro con otra aerolínea para volver a España , esta empresa me aseguró que era viable y que serían rápidos, llevo 3 años esperando y aún nada y ni tan siquiera te actualizan ni se ponen en contacto para nada.. mi opinión después de 3 años de espera es que esta empresa es una absoluta estafa!
Llevamos a la espera mas de dos años y medio a pesar de aver ganado la sentencia contra la compañía aérea la poco información es por nuestra insistencia
Aunque aún no han terminado con el tramite. Hasta ahora el proceso a sido muy bueno , han resuelto mis dudas , me han escuchado ya que tuve algunos inconvenientes con la persona que compró mi ticket de vuelo. Muy bien y espera de la compensación
Por que siempre estuvieron pendiente de que mandara la documentación correctamente
Han pasado 4 meses sin noticias
CrowdTrust is an online platform dedicated to assisting travelers in claiming compensation for flight disruptions, including delays, cancellations, and overbooking situations. The company allows customers to initiate claims for eligible flights through a straightforward, user-friendly process that can be completed in just one minute. By providing a no-win, no-fee service, CrowdTrust ensures that users do not need to pay upfront fees for their claims, making the process accessible for all passengers. Targeting airline passengers who have experienced issues with flights, CrowdTrust focuses on helping individuals navigate the complexities of airline compensation laws. The platform offers support for various airlines, including major carriers such as Vueling, Iberia, and Ryanair, among others. With an emphasis on transparency and customer service, CrowdTrust strives to empower travelers to reclaim their rights and receive the compensation they deserve.
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