CrowdTrust is an online platform dedicated to assisting travelers in claiming compensation for flight disruptions, including delays, cancellations, and overbooking situations. The company allows customers to initiate claims for eligible flights through a straightforward, user-friendly process that can be completed in just one minute. By providing a no-win, no-fee service, CrowdTrust ensures that users do not need to pay upfront fees for their claims, making the process accessible for all passengers. Targeting airline passengers who have experienced issues with flights, CrowdTrust focuses on helping individuals navigate the complexities of airline compensation laws. The platform offers support for various airlines, including major carriers such as Vueling, Iberia, and Ryanair, among others. With an emphasis on transparency and customer service, CrowdTrust strives to empower travelers to reclaim their rights and receive the compensation they deserve.
Reclamaciondevuelos.com receives a generally positive reception from consumers, with many praising the thorough assistance provided throughout the claims process. Reviewers highlight the company's effective communication and support, noting that they handle all necessary documentation and keep clients informed, which brings peace of mind during stressful situations.
Customers appreciate the ease of the claims process, often reporting successful outcomes, even if it takes time. However, some users express frustration over delays, with complaints about not receiving updates for months and feeling left in the dark about their claims. A few reviews mention issues with management errors leading to unresolved cases. Overall, while many customers are satisfied with the service, the inconsistency in communication and resolution times remains a concern for some.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.5 | 10 |
| Oct 24 | 3.8 | 47 |
| Nov 24 | 4.1 | 110 |
| Dec 24 | 4.1 | 97 |
| Jan 25 | 4.0 | 81 |
| Feb 25 | 3.9 | 107 |
| Mar 25 | 4.4 | 142 |
| Apr 25 | 3.8 | 110 |
| May 25 | 4.0 | 118 |
| Jun 25 | 4.0 | 115 |
| Jul 25 | 4.2 | 63 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Una gestión muy simple y con resultados satisfactorios”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Legal Aid.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | +1% | 1,000 |
| 2.2 out of 5 (poor) | 100 out of 100 | — | 46 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,078 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | −14% | 1,000 |
Bottom line: reclamaciondevuelos.com is #4 of 5 on overall rating in this group.
500 reviews of reclamaciondevuelos.com. Filter by what matters to you.
Demostraron seriedad y profesionalismo desde el comienzo del proceso. Yo nunca crei que lograrían el resultado positivo, fue algo inesperado de mi parte. Yo definitivamente los tendré en cuenta para futuros trámites.
Correctos y sencillos pasos. Les hubiese puesto 5 pero 42% de comisión me parece exagerado
No fueron transparentes, me dijeron que la comisión era de 21% más Iva, y al final me cobraron una comisión del 40%+Iva porque llegó a juicio. Lo que me ha molestado es que en la llamada nunca se mencionó un 40%. Eso significa que me quedé con una tontería…
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Mi experiencia tras casi dos años, inicio 17/10/2023: -Llevan el caso a instancias judiciales, supongo que así cobran más ellos. -Prometieron reclamar el total por todo lo ocurrido, pero no lo hicieron. -Mienten con los plazos constantemente. -No atienden llamadas y responden mails con varios días de demora. -Siempre se justifican con "los tiempos del juzgado", pero leyendo otras reseñas veo que dicen lo mismo a todos. -No muestran interés por tu caso. Tuve que contactar al juzgado directamente porque no tenía noticias, y me informaron que habían presentado mal el trámite y se lo rechazaron. Esto lo supe después de meses y múltiples reclamos. Finalmente ganaron la reclamación… pero por el mismo monto que ofrecía la aerolínea al principio. Creo que su negocio es trabajar con el dinero de los clientes. Me arrepiento de no haberlo hecho por mi cuenta. No ofrecen ningún beneficio real y sigo esperando el pago.
Comunicación continua y lograron resolver mi reclamación.
Porque me mantienen informada cómo va mi caso
Hasta ahora me estan atendiendo con mucha intención y estoy contenta
Son los mejores y les deseo siempre Pre les baya mui bien Dios los. Bendiga siempre
Por que fueron muy atentos en mi reclamación y explican muy bien el procedimiento
Hemos contactado con ellos y en seguida nos han atendido y facilitado toda la información para poder tramitar la reclamación. En todo momento ha habido un trato muy profesional, atento y resolviendo cualquier duda. Y gracias a ellos estamos a la espera de la resolución. Hasta el momento estamos contentos con el servicio ofrecido
Se han cumplido eficazmente los objetivos. Se echa de menos una información durante la tramitación, sobre todo en el momento en que se procede a la reclamación judicial
CrowdTrust is an online platform dedicated to assisting travelers in claiming compensation for flight disruptions, including delays, cancellations, and overbooking situations. The company allows customers to initiate claims for eligible flights through a straightforward, user-friendly process that can be completed in just one minute. By providing a no-win, no-fee service, CrowdTrust ensures that users do not need to pay upfront fees for their claims, making the process accessible for all passengers. Targeting airline passengers who have experienced issues with flights, CrowdTrust focuses on helping individuals navigate the complexities of airline compensation laws. The platform offers support for various airlines, including major carriers such as Vueling, Iberia, and Ryanair, among others. With an emphasis on transparency and customer service, CrowdTrust strives to empower travelers to reclaim their rights and receive the compensation they deserve.
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