Dishonest.
Dishonest. Stolen money from my invoice.

SBL Couriers is a logistics company specializing in smart warehousing and end-to-end delivery services across the UK and Germany. With a fleet of over 1,000 vehicles, including more than 500 electric vehicles, the company focuses on sustainable last-mile logistics solutions. SBL Couriers caters to both business-to-business (B2B) and business-to-consumer (B2C) operations, providing efficient delivery services tailored to the needs of modern logistics. The company operates from strategically located sites, ensuring optimized routing and fast response times for parcel deliveries. With over 12 years of experience in the logistics sector, SBL Couriers offers comprehensive 4PL solutions designed for scalability and visibility, making it a reliable partner for businesses seeking effective logistics and warehousing solutions.
SBL Couriers receives a mixed reception from reviewers, with a significant number expressing dissatisfaction. Many customers report dangerous driving behaviors from SBL drivers, including near misses and reckless overtaking, raising serious safety concerns.
Additionally, several former employees describe the company as a glorified rental service, highlighting issues with low pay and unexpected fees that diminish earnings. Complaints about poor staff attitude and lack of support further contribute to the negative sentiment. However, some reviewers do share positive experiences, praising the polite and respectful service from certain staff members, particularly during the recruitment process. Despite these positive notes, the overwhelming number of critical reviews suggests significant problems within the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 102 | 100% | +1.2 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 2 |
| Sep 24 | 3.0 | 2 |
| Oct 24 | 4.3 | 12 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 5 |
| Jan 25 | 2.3 | 3 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 3.0 | 4 |
| Jun 25 | 2.0 | 4 |
| Jul 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 102 most recent reviews.
“Excellent service”
“You won't earn anything and you'll have to pay extra to charge the car battery and have dates for parking”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.8 out of 5 (fair) | 100 out of 100 | 3.2 out of 5 (fair) | 2.9 out of 5 (fair) | 1.3 out of 5 (poor) | −34% | 102 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: SBL couriers is #5 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 1.3).
102 reviews of SBL couriers. Filter by what matters to you.
Dishonest. Stolen money from my invoice.
Driver of sbl van sits at the back of my house everyday (setchel) estate SE1 shouting on his phone smoking cannabis and leaving his rubbish on the estate and on occasion urinating up garage doors police and council have been informed Reg WO73 FOU multiple residents fed with his nuisance behaviour.
DO NOT USE THIS COMPANY!!!!! unbelievably rude delivery driver who blocked my drive and refused to move (when delivering to a neighbour) meaning that I was blocking the road for 10 minutes on a busy main road causing tailbacks and exasperating other drivers. So rude and unapologetic. Horrible horrible man. PS And his number plate was so dirty you couldn’t read it properly. number plate **24 ZMT. I will be reporting him directly to SBL.
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Polarized pattern: few middle ratings. 46% of recent reviews are 4–5★ and 54% are 1–2★.
I had the pleasure of working with Cosmin Ciobotaru and I can say that he is a very efficient manager. Cosmin is actively involved in all stages of the process and is always open to feedback. I confidently recommend working with him.
Nothing was to much trouble Delivery bang on time Thanks guys
For the first time at DhA1 with Diana and Barlaj, I can say very positive, good organization of work...
Ivaylo Dimitrov and his team offer top-notch service! They are always reliable, professional, and efficient. I highly recommend this courier company for any of your delivery needs.
Good drivers always on time polite
Good People, pro delivery
Constantly blocking Disabled access at Bognor Regis Town Hall despite assurances they would stop. Never answer phone and hide from any and all responsibility. WARNING!!! DO NOT USE THIS COMPANY IF YOU HAVE MORALS OR STANDARDS
Can't get thru to this company...they keep you holding then drop the line. Unreliable and unprofessional.
Shi..est company i worked in exeter branch with a boss from Brasil who names himself he is a Mr Junior. Worked 4 days as a driver 14 hrs a day driving and loading. Some stuff was 180kg for me and skinny guy who helped me.after this delivery he broked his back. If someones happiness is to start his driving. Loading. And carrying those furniture and white goods. U are welcome.No payment at all in 3 weeks. I told him i cant do it cause it doesnt fit my and my family life. After all his swearings heard its a job and it needs to be donre and he is not interested how it will be done. Workers life is a slave life I am happy all records are with my solicitor now.
COMPLAINT ABOUT A SBL COURIER DRIVER: ..Your Driver Committed a Offensive today in Vicarage Road Watford Herts WD18 0DE…ADJACENT VICTORIA HOUSE. Date: 19.7.2024 Time: 16.37 I HAD TO EXPERIENCE A SHOCK INCIDENT TODAY.. SBL MAN DRIVING A WHITE SPRINTER LARGE VAN ..WITH SBL COURIER . Reg: WN24 SBV The driver came ALONG SIDE MY VEHICLE WHEN I HAD STOPPED TO PARK this being my Ford Connect Van and shouted obsessive words and was really INTIMIDATING AND THREATENING… I said you need to slow, he Spat Saliva through from his driver seat into my vehicle hitting me in the face and head and then ,..drove off in a hurry I am Considering going to the Police concerning this. COMPLAINT ABOUT DRIVER CAUGHT ON CAMERA… HAVE RECORDER ON MY DATA CAM IN THE VEHICLE…. THE VEHICLE WHITE SPRINTER VAN REGISTRATION: WN24 SBV
Great company to work for been very supportive and helpful
SBL Couriers is a logistics company specializing in smart warehousing and end-to-end delivery services across the UK and Germany. With a fleet of over 1,000 vehicles, including more than 500 electric vehicles, the company focuses on sustainable last-mile logistics solutions. SBL Couriers caters to both business-to-business (B2B) and business-to-consumer (B2C) operations, providing efficient delivery services tailored to the needs of modern logistics. The company operates from strategically located sites, ensuring optimized routing and fast response times for parcel deliveries. With over 12 years of experience in the logistics sector, SBL Couriers offers comprehensive 4PL solutions designed for scalability and visibility, making it a reliable partner for businesses seeking effective logistics and warehousing solutions.
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