SBL Couriers is a logistics company specializing in smart warehousing and end-to-end delivery services across the UK and Germany. With a fleet of over 1,000 vehicles, including more than 500 electric vehicles, the company focuses on sustainable last-mile logistics solutions. SBL Couriers caters to both business-to-business (B2B) and business-to-consumer (B2C) operations, providing efficient delivery services tailored to the needs of modern logistics. The company operates from strategically located sites, ensuring optimized routing and fast response times for parcel deliveries. With over 12 years of experience in the logistics sector, SBL Couriers offers comprehensive 4PL solutions designed for scalability and visibility, making it a reliable partner for businesses seeking effective logistics and warehousing solutions.
SBL Couriers receives a mixed reception from reviewers, with a significant number expressing dissatisfaction. Many customers report dangerous driving behaviors from SBL drivers, including near misses and reckless overtaking, raising serious safety concerns.
Additionally, several former employees describe the company as a glorified rental service, highlighting issues with low pay and unexpected fees that diminish earnings. Complaints about poor staff attitude and lack of support further contribute to the negative sentiment. However, some reviewers do share positive experiences, praising the polite and respectful service from certain staff members, particularly during the recruitment process. Despite these positive notes, the overwhelming number of critical reviews suggests significant problems within the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 102 | 100% | +1.2 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 2 |
| Sep 24 | 3.0 | 2 |
| Oct 24 | 4.3 | 12 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 5 |
| Jan 25 | 2.3 | 3 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 3.0 | 4 |
| Jun 25 | 2.0 | 4 |
| Jul 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 102 most recent reviews.
“Excellent service”
“You won't earn anything and you'll have to pay extra to charge the car battery and have dates for parking”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.8 out of 5 (fair) | 100 out of 100 | 3.2 out of 5 (fair) | 2.9 out of 5 (fair) | 1.3 out of 5 (poor) | −34% | 102 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: SBL couriers is #5 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 1.3).
102 reviews of SBL couriers. Filter by what matters to you.
I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly what I was looking for.
Definitely I recommend SBL couriers I'm working with them several years and never I had a problem with them. Who worked with Amazon they know the routes are very hard but in my opinion SBL choose wisely DSP and made us to feel important not just a number.
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Polarized pattern: few middle ratings. 46% of recent reviews are 4–5★ and 54% are 1–2★.
Good reliable company. Great work atmosphere 👍
Having worked at SBL Couriers for nearly two years, I can confidently say this is an outstanding organization. The company not only excels in providing top-tier logistics services but also creates a supportive and motivating work environment for its employees. SBL Couriers is renowned for its commitment to excellence and customer satisfaction. One of the most impressive aspects is the company's dedication to innovation and continuous improvement. The work culture at SBL Couriers is exceptional. The leadership team is approachable and supportive, fostering an atmosphere of collaboration and respect. I am proud to be part of the SBL Couriers team and highly recommend their services to anyone seeking reliable and professional logistics solutions.
Great company to work for! I am working with Sbl for the last 3 years. It is one of the oldest and most trusted Amazon providers. I was always paid on time and I never had issues or bad experience with my relations with Sbl.
I have worked as a delivery driver with SBL for over 2 years now. My managers and the rest of the team have always been professional and polite. We are often the best performing DSP in our depot, so have often received a weekly bonus on top of our standard salary, which is great. This job is not for everyone and you obviously have to be prepared to work!! but if you are happy to do that then you will get rewarded! I highly recommend SBL and the opportunities and service they offer.
SBL is one of the highest paid DSPs works with amazon, highly recommended if you’re looking to Earn £700-£900 a week. Also it goes without saying the manager in Wembley is an amazing guy
Great experience working here. Have been working in the company for over 5 years and it has been the best job by far.
I can definitely say that is a great company to work for, the management is incredibly supportive, the scheduling flexibility, positive environment and excellent training to ensure the safety of their own and others. Highly recommend to anyone seeking a career in the courier industry
Family company and always has provided everything i need to know felt all the way comfortable working with them, thank you sbl family!!
Been Working with SBL for 5 years now, never had a single bad experience.
Hello, I definitely do not recommend SBL SBL COURIERS -Silva Brothers Logistics I have been an SBL employee for several months and it all started with a scam on the part of the corporation, you have to go at your own expense to rent a car from SBL's headquarters to London, I live in the south, it's about 40 pounds one way. plus your time spent on it is a normal working day 142 pounds, and now yes!!! if something happens to the car, even the smallest defect, such as a broken bulb or a weak battery, etc., you must return the car to the SBL headquarters in London, always at your own expense, plus your private time, which is unpaid, now the money for the time worked is paid after two hours of work. weeks of driving, i.e. for the 3rd week, and when you finish cooperation, they block your salary for two weeks and steal as much as they can of your hard-earned money!!!! I am a driver with a level of performers plus five stars or performers four stars, which means I achieve the best results, which is very difficult in this profession, everyone knows who is a professional driver and with perfect results my salary is after deducting the fuel that you have to spend from your wallet, one route about = 30 pounds a day more or less + daily car rental is 33 pounds, SBL SILVABRADERS offers 142 pounds a day and, my dears, the tax you have to pay is about 20% because of course they employ only self-employed people, so it works out to about 7.8 pounds per hour, and I must emphasize that with a perfect job and very good experience, they are crooks and thieves, BE CAREFUL!!!!! they use people for work and their naivety!!! They extort money and provide legal assistance because it will surely be useful to you. ENTER!!! ELSG!!! 0203 627 0223 witam ,SBL SILVABRADERS LTD nie polecam zdecydowanie ,jestem pracownikiem SBL od kilku miesięcy i zaczęło sie od razu od przekrętu ze strony korporacji ,musisz jechac na własny koszt wynająć samochod z siebiby SBL do londynu ja mieszkam na południu to około 40 funtów w jedną strone .plus twój czas na to poświecony to normalny dzień pracy 142 funty , i teraz tak !!! jezeli cos dzieje sie z samochodem nawet najmniejsza usterka jak nie działająca żarówka lub słaby akumulator ,itd musisz odstawic samochod do siedziby sbl w londynie zawsze na swoj koszt plus twoj czas prywatny ktory jest nie płatny ,teraz dalej pieniadze za przepracowany czas wypłacane sa po przepracowanych dwóch tygodniach jazdy czyli na 3 tydzien ,i jak kończysz cooperation to blokują twoją wypłate na dwa tygodnie i kradną tyle ile sie da z twoich ciężko zarobionych pieniędzy !!!!jestem kierowcą z poziomu performers plus piec gwiazdek lub performers cztery gwiazdki czyli osiągam najlepsze wyniki ,co w tym zawodzie jest bardzo trudne każdy to wie kto jest zawodowym kierowcą i przy idealnych wynikach moja wypłata wynosi po odliczeniu paliwa ktore musisz wydac ze swojego portfela ,jedna trasa około =30 funtów dziennie tak mniej wiecej +wynajem dzienny samochodu to 33 funty ,SBL SILVABRADERS oferuje 142 funty dziennie no i moi kochani podatek ktory musisz odprowadzic to okolo 20% bo zatrudniają oczywiscie tylko na self-employed wiec wychodzi około 7,8 funta na h ,i zaznaczam przy idealnej pracy i bardzo dobrym doświadczeniu ,to złamasy i złodzieje ,UWAŻAJCIE !!!!! wykorzystują ludzi do pracy i ich naiwność !!! wyłudzaja pieniadze ,podaje pomoc prawną bo na pewno sie wam przyda. WPISAC !!! ELSG !!! 0203 627 0223
Bad company to work with they are slavery as f. They charge you every day but all the time it is problems with the vans you luse money. They are useless lot's of miss communication and staff not speaking proply English They ignoring email's and phone call They lie about milage and they give you bad many. They are slaverys DO NOT WORK FOR THEM INSTED EARNING YOU WILL BE LOOSING
1 star is way too much, these guys are a bunch of buffoons employing like no other before peak time and having no work after for all the drivers they employ so they send the drivers in split routes and find anything they can as reason to leave you home extra days, on the other hand when I returned their van they made sure to extra charge some damage done previously, this is the worst work experience i had so far it will be a mistake wasting your time and energy for them, management you can imagine is farm type made up by previous long time drivers with obviously no managerial skills at all but who cares they doing the job just fine (making money on other people backs)
I worked for them 3 months ago but until today I didn’t received my wages. Every day they said me “need check” and that’s all what they did.
Have this company checked their reviews yet, what a bunch of fools, loads of vans but no brains
Their driver is driving dangerously and recklessly in my neighbourhood and honking at my car continuosly and abusively when I am driving safely to avoid accident. Also, the driver shouted at me and my pregant wife rudely which is absolutely ridiculous! The license plate is WN73 TJU. Avoid them at all cost!
Avoid at all costs. They will try take all the money they owe you when you leave. Took over £500 from me without warning for no good reason.
SBL Couriers is a logistics company specializing in smart warehousing and end-to-end delivery services across the UK and Germany. With a fleet of over 1,000 vehicles, including more than 500 electric vehicles, the company focuses on sustainable last-mile logistics solutions. SBL Couriers caters to both business-to-business (B2B) and business-to-consumer (B2C) operations, providing efficient delivery services tailored to the needs of modern logistics. The company operates from strategically located sites, ensuring optimized routing and fast response times for parcel deliveries. With over 12 years of experience in the logistics sector, SBL Couriers offers comprehensive 4PL solutions designed for scalability and visibility, making it a reliable partner for businesses seeking effective logistics and warehousing solutions.
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