Professional and efficient service with…
Professional and efficient service with a personal touch from both Guy and Joanne.

Setfords is a UK-based law firm ranked among the Top 100 in the country, offering a comprehensive range of legal services across various sectors. The company specializes in individual services such as property law, family law, wills and probate, and personal injury, catering to private clients seeking expert legal assistance. Additionally, Setfords provides business services including commercial property law, employment law, immigration, and dispute resolution, targeting small to medium-sized enterprises in need of legal support. With a network of over 600 solicitors nationwide, Setfords emphasizes a personal service approach, ensuring that clients receive tailored legal advice. The firm is committed to delivering accessible and efficient legal solutions, making it a trusted choice for individuals and businesses alike. For more information, visit their website at www.setfords.co.uk.
Setfords consistently receives high praise for its efficient and professional legal services, with many reviewers highlighting the smooth and speedy processes facilitated by their solicitors. Customers frequently commend the excellent communication and responsiveness of staff, such as Karen and Lorna, who go above and beyond to ensure a seamless experience.
The overall sentiment reflects a strong recommendation for Setfords, with many stating they would use their services again. However, a few critical reviews mention issues with communication and dissatisfaction regarding case handling, including instances where cases were dropped without explanation. Despite these concerns, the overwhelming majority of feedback emphasizes the quality of service and attention to detail provided by the team.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 5.0 | 196 |
| Apr 25 | 4.9 | 346 |
| May 25 | 4.8 | 163 |
| Jun 25 | 4.9 | 190 |
| Jul 25 | 4.8 | 105 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great service, sensible advice and attention to detail from Caroline Sherry and the Setfords team”
“The overall communication has been really poor”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | — | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.6 out of 5 (good) | 5.0 out of 5 (good) | +2% | 692 |
Bottom line: Setfords is #1 of 5 on overall rating in this group.
500 reviews of Setfords. Filter by what matters to you.
Professional and efficient service with a personal touch from both Guy and Joanne.
I recently used Setfords Solicitors for a property purchase through my LTD company and was thoroughly impressed by the level of service and professionalism throughout the process. From the very beginning, the communication was clear, prompt, and helpful. My solicitor, Ms. Florence Oyebola, was knowledgeable, approachable, and made what could have been a stressful experience feel smooth and well-managed. They kept me informed at every stage, and were always available to answer any questions I had. Their attention to detail and commitment to ensuring everything was handled properly gave me great confidence and peace of mind. The whole transaction was completed efficiently and without delays, which I believe is a testament to their experience and dedication. I would not hesitate to use Setfords again and would highly recommend them to anyone looking for reliable and friendly legal support with buying a property.
Sue Cunningham-Sawyer is always prompt to respond, helpful and efficient. We will definitely use her again in the future.
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The online facilities were extremely easy to use and every email I sent was acknowledged and answered. We would totally recommend their legal services and would use Setfords again if we needed to. Thank you
Elizabeth Philp was amazing! She handled our conveyancing quickly, efficiently and was always on hand for advice. Completion day was stressful but she kept in touch throughout in a calm and reassuring way. I would recommend Elizabeth to everyone.
I cannot recommend Sarah Elliot from Setford's highly enough. From start to finish, she made the entire conveyancing process incredibly smooth and stress-free. The communication was outstanding – we were always kept in the loop and felt completely informed at every stage. Sarah was proactive, efficient, and our property transaction went through without a hitch, it was a surprisingly easy process. Truly excellent service!
The process of moving is hard but... Samantha kept calm and pushed it all through when I was getting het up. Nothing quite goes quite to plan but I believe that Samantha at Setfords kept things as 'on track' and timely as they could be. I'd use her again.
Brilliant! Lousie was brilliant from start to finish. Nothing was too much trouble and always kept me updated. Highly recommended.
Could not fault them.Fast efficient and very professional.Would recommend to everyone
Marina is a fantastic Solicitor and I would absolutely recommend her to anyone looking for a reliable, trustworthy service. I felt Marina went above and beyond to help me, kept in regular contact explaining all steps and offered advice in my best interest. Always responsive to emails and phone calls. THANK YOU SO MUCH! It was a pleasure working with you!
Our third and final UK property sold with the help of Christina Coleman and team, it went smoothly as previously
Excellent communication throughout and happily answered all my questions or cleared up any misunderstandings I had. Would thoroughly recommend.
We’ve sold quite a few homes over the years and this was by far our best experience with a solicitor. Carole was very quick to respond to ours and the buyers solicitors emails and I felt that she was doing her utmost for us throughout. She successfully argued against unnecessary costs being imposed via the buyers solicitors and managing agents, saving us approximately £1000. Carole is extremely knowledgable and efficient. I wouldn’t hesitate to highly recommend her to anyone buying or selling a property.
The lack of communication was shocking. I was in the dark the entire process and had to hear what was going on either through my buyers or on some occasions through the estate agent. They did get the job done but I would go elsewhere in the future.
Roger was attentive and stayed in constant communication. He was tenacious and kept things as on track as they could be. Very grateful!
Great service and great communication.
We found Lauren Brooks to be a highly competent and efficient solicitor managing our house move. Recommended.
Christina at setfords was absolutely brilliant, she kept us fully informed at all times, responded to every query quickly and really pushed to get us completed and in our new home as soon as possible, I would highly recommend Christina and Setfords
First class service, made the transaction so easy
Setfords is a UK-based law firm ranked among the Top 100 in the country, offering a comprehensive range of legal services across various sectors. The company specializes in individual services such as property law, family law, wills and probate, and personal injury, catering to private clients seeking expert legal assistance. Additionally, Setfords provides business services including commercial property law, employment law, immigration, and dispute resolution, targeting small to medium-sized enterprises in need of legal support. With a network of over 600 solicitors nationwide, Setfords emphasizes a personal service approach, ensuring that clients receive tailored legal advice. The firm is committed to delivering accessible and efficient legal solutions, making it a trusted choice for individuals and businesses alike. For more information, visit their website at www.setfords.co.uk.
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