Setfords is a UK-based law firm ranked among the Top 100 in the country, offering a comprehensive range of legal services across various sectors. The company specializes in individual services such as property law, family law, wills and probate, and personal injury, catering to private clients seeking expert legal assistance. Additionally, Setfords provides business services including commercial property law, employment law, immigration, and dispute resolution, targeting small to medium-sized enterprises in need of legal support. With a network of over 600 solicitors nationwide, Setfords emphasizes a personal service approach, ensuring that clients receive tailored legal advice. The firm is committed to delivering accessible and efficient legal solutions, making it a trusted choice for individuals and businesses alike. For more information, visit their website at www.setfords.co.uk.
Setfords consistently receives high praise for its efficient and professional legal services, with many reviewers highlighting the smooth and speedy processes facilitated by their solicitors. Customers frequently commend the excellent communication and responsiveness of staff, such as Karen and Lorna, who go above and beyond to ensure a seamless experience.
The overall sentiment reflects a strong recommendation for Setfords, with many stating they would use their services again. However, a few critical reviews mention issues with communication and dissatisfaction regarding case handling, including instances where cases were dropped without explanation. Despite these concerns, the overwhelming majority of feedback emphasizes the quality of service and attention to detail provided by the team.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 5.0 | 196 |
| Apr 25 | 4.9 | 346 |
| May 25 | 4.8 | 163 |
| Jun 25 | 4.9 | 190 |
| Jul 25 | 4.8 | 105 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great service, sensible advice and attention to detail from Caroline Sherry and the Setfords team”
“The overall communication has been really poor”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,000 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | — | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.6 out of 5 (good) | 5.0 out of 5 (good) | +2% | 692 |
Bottom line: Setfords is #1 of 5 on overall rating in this group.
500 reviews of Setfords. Filter by what matters to you.
Excellent advice and efficiency. Having used Setfords for a range of property matters both residential and commercial, instructed Farrah on a personal and business matter that was handled exceptionally. Would definitely recommend.
Sonal and her team were brilliant both with our house sale and purchase. Communicate well, very knowledgable and highly professional. Highly recommend them.
First time buyer! Amy was absolutely amazing, so proactive and always at the end of an email within minutes. My estate agent couldn't sing her praises anymore too. Thanks so much for making the process so easy and simple. Rich
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Highly recommended branch of solicitors. We used Setfords (Adam) for the sale of our house . Always quick to answer any questions either by email or phone and really friendly, all information was made clear and easy to understand will be my go to solicitors now for any further transactions , highly recommended to all.
Setfords were really excellent Laura was very helpful and always put me at ease she dealt with my case professionally and informed me of the process all the way through. If I was ever to need a solicitor again I would definitely use Setfords thanks for all you help
Words cannot explain enough how amazing Setfords Solicitors are. If it wasn't for Dawn Brogan and Claire, selling our house would not of happened so quickly and smoothly. They are so amazing at what they do. Excellent communication and high standards. Cannot thank them enough. Worth every penny.
I would highly reccomend Hana Patel who recently managed the sale of our house. From start to finish she provided a great service and made it as easy/ stress free as possible for us. The whole process took under 3 months which was predominately down to Hana moving things on so quickly . Thank you Hana!
I have used Gemma Lloyd for two separate purchases recently and have been very satisfied with the service I have received from herself and her assistants. They have provided a very prompt and professional service that I will be using again. Many thanks Andy Johnson
Rupert Bedford was very helpful in dealing with the matter, and I appreciate and would recommend his work. Thank you! Alan Taylor
Got clear direction on queries I had, reassured, didn't feel rushed - with warm and human approach, did not feel under pressure or obligation to use services going forward (although I might if decide I need further assistance)
Good afternoon Aga Thank you so much for this final documentation. After everything this year, we are just down to 1 house to be completed and it sounds like we are almost there. I can't believe we have sold two and brought two. At the beginning of the year l thought we we're mad ( you must have too !!) But with your expert guidance we have done it. Thank you so very much for everything you have done. Best wishes Julie and Dron
I had the pleasure of working with Dawn during the sale of my house, and I couldn’t be more satisfied with her service. From start to finish, Dawn was professional, knowledgeable, and incredibly supportive. She made a complex and often stressful process feel seamless and manageable. Dawn was always quick to respond to my questions, provided clear explanations, and ensured that everything was handled efficiently and thoroughly. Thanks to her and the teams expertise and dedication, the sale went through without any issues. I highly recommend Dawn to anyone looking for a reliable and trustworthy solicitor!
I was very pleased with the service I received when getting my lease extension arranged at Setfords. Will definitely be recommending them to all of my friends and everyone I know. 5 Stars ⭐ ⭐️⭐️⭐️⭐️
Extremely professional company to deal with and all paperwork and communications were dealt with in a business like manner. Gemma Brennan their representative that we dealt with was very friendly, polite and didn't confuse us with professional jargon but got the job done.
Gemma Lloyd was great in communicating with us and keeping us up to date on the purchase and sale. Would highly recommend.
My agent chewton rose recommended Laura at setfords solicitors as they are their go too legal firm, Laura did not disappoint, she is professional,understanding of the stressful situation and very approachable which we found very reassuring as we had not moved house in forty years! We will be using Laura for the purchase of our next home with confidence, highly recommend Laura at setfords!!
The consultant solicitor we had Ernesto was absolutely amazing and worked relentlessly to help support and guide us along the way of making our biggest purchase. He was clear and easy to get hold of each time via email and telephone, he saw we completed the procedure whole way through. Very professional and had our best interest at heart.
I've worked with Evette Abbey while selling my home and because of positive experience I had no hesitation to use her now when we were buying another property. She was always quick to return calls and answer all the questions with clarity and patience. She will go extra mile to make the process smooth and stress free. Her guidance throughout the process was invaluable. Easily the best solicitor I've worked with and I'll be using her for all future property transactions.
Setfords is a UK-based law firm ranked among the Top 100 in the country, offering a comprehensive range of legal services across various sectors. The company specializes in individual services such as property law, family law, wills and probate, and personal injury, catering to private clients seeking expert legal assistance. Additionally, Setfords provides business services including commercial property law, employment law, immigration, and dispute resolution, targeting small to medium-sized enterprises in need of legal support. With a network of over 600 solicitors nationwide, Setfords emphasizes a personal service approach, ensuring that clients receive tailored legal advice. The firm is committed to delivering accessible and efficient legal solutions, making it a trusted choice for individuals and businesses alike. For more information, visit their website at www.setfords.co.uk.
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