Superdry is a UK-based clothing retailer known for its distinctive fusion of vintage Americana and Japanese graphics. The company offers a wide range of men's and women's apparel, including jackets, dresses, hoodies, and accessories that cater to a fashion-conscious audience. With a focus on premium styles, Superdry aims to provide high-quality, comfortable clothing designed for everyday living. Targeting a diverse customer base, Superdry appeals to individuals seeking trendy and functional clothing suitable for various occasions. The brand emphasizes timeless designs and durability, ensuring that each piece is made to feel lived in from the first wear. Customers can explore seasonal collections and seasonal discounts through the official Superdry website, which features an extensive selection of products and trending styles.
Reviewers generally praise Superdry for its good quality clothing and friendly, helpful staff. Many customers appreciate the fast and prompt service when ordering online, highlighting the speedy delivery and the overall positive shopping experience.
However, some consumers express concerns about sizing inconsistencies, noting that items ordered in the same size as previous purchases fit smaller than expected. Additionally, a few negative reviews mention issues with order fulfillment and excessive marketing emails. Despite these complaints, the majority of feedback reflects satisfaction with the product quality and customer service. Overall, Superdry maintains a strong reputation among its customers, with a sentiment leaning positively.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 160 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.3 | 100 |
| Aug 25 | 4.4 | 58 |
| Sep 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“I find them good quality and a great fit”
“Delivery wasn’t quick enough and item came with catches and creases in arms as though it had been worn and returned”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.5 out of 5 (good) | 4.3 out of 5 (good) | — | 160 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.8 out of 5 (poor) | 1.9 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | 2.7 out of 5 (poor) | — | — | −20% | 100 |
Bottom line: Superdry is #3 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 4.3).
160 reviews of Superdry. Filter by what matters to you.
I wanted a specific item ( which wasn't available locally ) that I had a picture of on my phone. The sales person was able to locate it in the shop almost instantly. He gave me two sizes to try on. I bought one. Job done. The salesperson was very courteous and helpful. The shop was well stocked. I'll probably go back to this branch in future.
Great range of clothing. Sizes are as stated. Good fit. Delivered on time.
Kerry is always sure helpful and friendly at Superdry McArthurGlen Ashford. We are made to feel that nothing is too much trouble. Thank you!
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Sexy guy sexy top
Great value buying the 3 t-shirts and also great customer service
Excellent service, I couldn't see what I wanted in store so they ordered it in for me. It was in store the following morning instead of the three days I was told. Fantastic timing for the weekend. The Staff were excellent they knew exactly what they were doing and were friendly. I have even been back again and brought another pair. Thankyou SuperDry for being here in Plymouth.
Great service
Top quality service
Always something different, staff are always friendly and helpful. Thank you Keith
Been buying superdry clothes for 15 years quality always the same spot on every time fits perfect and washes well
Quality of gods is always exceptional. The choice is excellent and the value for money is what you'd expect when you pay a little more for a good quality product. Delivery is always well informed and any updates of regularly received
Great customer service!
Great. Easy ordering, quick delivery and easy returns. Order four jackets in L and XL hoping to keep two. Unfortunately only jackets was the right size for me. But overall happy with one jacket 🙂
Quick delivery and very good price in the sale
Poor quality :(
Just love the clothes....fast and prompt service when order online.
Superdry is a UK-based clothing retailer known for its distinctive fusion of vintage Americana and Japanese graphics. The company offers a wide range of men's and women's apparel, including jackets, dresses, hoodies, and accessories that cater to a fashion-conscious audience. With a focus on premium styles, Superdry aims to provide high-quality, comfortable clothing designed for everyday living. Targeting a diverse customer base, Superdry appeals to individuals seeking trendy and functional clothing suitable for various occasions. The brand emphasizes timeless designs and durability, ensuring that each piece is made to feel lived in from the first wear. Customers can explore seasonal collections and seasonal discounts through the official Superdry website, which features an extensive selection of products and trending styles.
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