Excellent service
Excellent service, kept informed and delivered within the time slot stated.

Superdry is a UK-based clothing retailer known for its distinctive fusion of vintage Americana and Japanese graphics. The company offers a wide range of men's and women's apparel, including jackets, dresses, hoodies, and accessories that cater to a fashion-conscious audience. With a focus on premium styles, Superdry aims to provide high-quality, comfortable clothing designed for everyday living. Targeting a diverse customer base, Superdry appeals to individuals seeking trendy and functional clothing suitable for various occasions. The brand emphasizes timeless designs and durability, ensuring that each piece is made to feel lived in from the first wear. Customers can explore seasonal collections and seasonal discounts through the official Superdry website, which features an extensive selection of products and trending styles.
Reviewers generally praise Superdry for its good quality clothing and friendly, helpful staff. Many customers appreciate the fast and prompt service when ordering online, highlighting the speedy delivery and the overall positive shopping experience.
However, some consumers express concerns about sizing inconsistencies, noting that items ordered in the same size as previous purchases fit smaller than expected. Additionally, a few negative reviews mention issues with order fulfillment and excessive marketing emails. Despite these complaints, the majority of feedback reflects satisfaction with the product quality and customer service. Overall, Superdry maintains a strong reputation among its customers, with a sentiment leaning positively.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 160 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.3 | 100 |
| Aug 25 | 4.4 | 58 |
| Sep 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“I find them good quality and a great fit”
“Delivery wasn’t quick enough and item came with catches and creases in arms as though it had been worn and returned”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.5 out of 5 (good) | 4.3 out of 5 (good) | — | 160 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.8 out of 5 (poor) | 1.9 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | 2.7 out of 5 (poor) | — | — | −20% | 100 |
Bottom line: Superdry is #3 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 4.3).
160 reviews of Superdry. Filter by what matters to you.
Excellent service, kept informed and delivered within the time slot stated.
Quality, and design of the products are outstanding for every occasion. Especially it offers great prices. The website is easy to navigate. Sizes fit perfectly. Delivery on time. Perfect for gift or treat for yourself.
Generally good.
All good as always. Happy customer. 😊
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My top arrived promptly and in good condition. I'm very pleased with my purchase
On the website, I found it impossible to change orders, or change the returns arrangements once the button has been pressed. The website is unhelpful, returning to the same place and going nowhere when asking for help. After emailing customer services they replied fairly quickly, confirming there was no way of changing things once they were in the system. However, staff in the shops were very helpful once I managed to take the item back during the returns process.
Ordering and receiving all went smoothly and the jacket is just as described and excellent quality.
Great service, great product. Excellent quality
Great quality T shirts and tops!
Item was on time and a reasonable place
Very friendly
I bought a pair of cordrole jeans. They arrived a couple of day k
Superdry is a UK-based clothing retailer known for its distinctive fusion of vintage Americana and Japanese graphics. The company offers a wide range of men's and women's apparel, including jackets, dresses, hoodies, and accessories that cater to a fashion-conscious audience. With a focus on premium styles, Superdry aims to provide high-quality, comfortable clothing designed for everyday living. Targeting a diverse customer base, Superdry appeals to individuals seeking trendy and functional clothing suitable for various occasions. The brand emphasizes timeless designs and durability, ensuring that each piece is made to feel lived in from the first wear. Customers can explore seasonal collections and seasonal discounts through the official Superdry website, which features an extensive selection of products and trending styles.
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