Emballage parfait. Délai de préparation et d'expédition très correct...
Emballage parfait. Délai de livraison très correct.

ThePackengers is a digital platform specializing in the packaging and transportation of fragile items and works of art. It offers users instant quotes for packaging and shipping services, allowing them to book and pay online effortlessly. This service is designed to cater to a diverse clientele, including individuals, collectors, e-commerce businesses, auction houses, and art galleries, all seeking reliable logistics solutions for delicate items. The company provides an integrated logistics solution that simplifies the entire process from quotation to tracking for national and international shipments. By optimizing the packaging and transport experience, ThePackengers enhances customer satisfaction for both sellers and buyers of fragile goods. With a focus on ease of use and real-time tracking, ThePackengers aims to streamline the logistics process for its users.
ThePackengers receives high praise for its excellent packaging and reliable service, with many reviewers highlighting the quality of the emballage and the overall efficiency of the delivery process. Customers frequently mention that their items arrive in perfect condition, showcasing the company's attention to detail.
However, there are notable complaints regarding delivery issues, particularly with certain carriers like CHRONOPOST, which have led to missed deliveries and damaged items. Some consumers also report that packages occasionally arrive without complete address details, causing delays. Despite these concerns, the majority of feedback reflects satisfaction with the service, emphasizing the speed and care taken in packaging. Overall, ThePackengers maintains a strong positive reputation among its users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.4 | 277 |
| Jun 25 | 4.4 | 371 |
| Jul 25 | 4.4 | 352 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent service and communication”
“The shipment never reached me, the counterpart who suppose to deliver the package quoting reasons to scrap the shipme...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | — | — | — | 1,000 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: ThePackengers is #3 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 4.1).
1,000 reviews of ThePackengers. Filter by what matters to you.
Emballage parfait. Délai de livraison très correct.
Articel arrived well packed - delivered in time - very good communication - great service
emballage parfait service un peu long mais dans l ensemble réactif au top
Très bonne expérience. Contrat parfaitement rempli.
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Il a fallut un mois et demi pour me transporter les boutons de manchettes pour le mariage de mon fils (qu'il n'a pas eu à temps) de Beauvais à Nimes. Je pense qu'en vélo je les aurai eu plus vite. Et ce malgré 4 relances téléphoniques qui n'aboutissaient qu'à un mail m'informant que ma réclamation avait bien été prise en compte!!!!
Emballage toujours très protecteur
I have used The Packengers many times. The wood crates are now much easier to enter - more intuitive and screws that are easier to remove. Phillips head has been coming instead of the dreaded hexagon head. Even the deliveries that come in cardboard boxes, instead of wood crates, have been appropriate. Past 5 shipments all delivered without harm.
Un mot …. Un seul remarquable …. De la prise en charge ….. gestion d’acheminement …. emballage d’un tableau absolument sublime …. Rien n’as été endommagé ….. Un très grand MERCI à toute l’équipe ( avec une mention spéciale pour Marina ) ……. Du grand professionnalisme à tous les étages …. Je recommande …. les yeux fermés ….. Encore un grand MERCI …
4 étoiles pour janna, soin apporté pour emballer les livres
Good packaging and Swift shipment
Livraison un peu moins rapide cette fois, mais objet toujours aussi bien emballé/protégé et C là le plus important
todo bien,empaque y entrga por parte de flavio de fedex
ThePackengers is a digital platform specializing in the packaging and transportation of fragile items and works of art. It offers users instant quotes for packaging and shipping services, allowing them to book and pay online effortlessly. This service is designed to cater to a diverse clientele, including individuals, collectors, e-commerce businesses, auction houses, and art galleries, all seeking reliable logistics solutions for delicate items. The company provides an integrated logistics solution that simplifies the entire process from quotation to tracking for national and international shipments. By optimizing the packaging and transport experience, ThePackengers enhances customer satisfaction for both sellers and buyers of fragile goods. With a focus on ease of use and real-time tracking, ThePackengers aims to streamline the logistics process for its users.
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