Pas de changement dans la qualité tant…
Pas de changement dans la qualité tant de la prise en compte que dans l‘envoi Bravo et merci

ThePackengers is a digital platform specializing in the packaging and transportation of fragile items and works of art. It offers users instant quotes for packaging and shipping services, allowing them to book and pay online effortlessly. This service is designed to cater to a diverse clientele, including individuals, collectors, e-commerce businesses, auction houses, and art galleries, all seeking reliable logistics solutions for delicate items. The company provides an integrated logistics solution that simplifies the entire process from quotation to tracking for national and international shipments. By optimizing the packaging and transport experience, ThePackengers enhances customer satisfaction for both sellers and buyers of fragile goods. With a focus on ease of use and real-time tracking, ThePackengers aims to streamline the logistics process for its users.
ThePackengers receives high praise for its excellent packaging and reliable service, with many reviewers highlighting the quality of the emballage and the overall efficiency of the delivery process. Customers frequently mention that their items arrive in perfect condition, showcasing the company's attention to detail.
However, there are notable complaints regarding delivery issues, particularly with certain carriers like CHRONOPOST, which have led to missed deliveries and damaged items. Some consumers also report that packages occasionally arrive without complete address details, causing delays. Despite these concerns, the majority of feedback reflects satisfaction with the service, emphasizing the speed and care taken in packaging. Overall, ThePackengers maintains a strong positive reputation among its users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.4 | 277 |
| Jun 25 | 4.4 | 371 |
| Jul 25 | 4.4 | 352 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent service and communication”
“The shipment never reached me, the counterpart who suppose to deliver the package quoting reasons to scrap the shipme...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | — | — | — | 1,000 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: ThePackengers is #3 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 4.1).
1,000 reviews of ThePackengers. Filter by what matters to you.
Pas de changement dans la qualité tant de la prise en compte que dans l‘envoi Bravo et merci
Very quick and safe service. I recommend them.
Vitre cassée de l encadrement ( il ne suffit pas de scotcher la vitre il faut aussi bien caler l’ encadrement dans le carton ( plastique bulles par ex )
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Prestation de grande qualité, rapide, efficace, un suivi en temps réel des étapes
Merci à Luis pour la qualité de son travail. Les objets étaient parfaitement emballés. Aucune casse.
The only problem is you take too long to pick up the item being shipped. Your packing and communication are excellent! Steve Sinclair San Antonio, Texas
Prise en charge rapide et efficace de ma demande. Enlèvement, emballage et expédition dans les meilleurs délais. Emballage soigné et protecteur. Le service en général et la communication sont très diligents.
L'emballage est un art , et je suis toujours enchantée du travail de ThePackengers
I am really thankful for having found ThePackengers as shipper of an item that I needed to receive from the UK. The customer experience was simply amazing - great communication and support throughout the whole shipment. Cara (Senior shipping coordinator) was super kind and very responsive and helped me during the whole process - She was really amazing. Eric packed my item super safely and ensured the item arrived in pristine condition. I would really like to thank the Team for their support! I will definitely reach out to them in the future should I need a similar service again. Thank you!
J’ai utilisé les services de cette entreprise, suite à un achat de bouteilles de vin aux enchères. Les bouteilles étaient très bien emballé et le suivi est rigoureux. Seul petit point d’amélioration, le délai entre la réception dans leurs locaux et l’expédition au point relais.
L'application est bien faite mais le temps de pick up, d'emballage est beaucoup, beaucoup trop long. C'est dommage. Il faut vraiment améliorer la réactivité du service.
Emballage de grande qualité et très précis ! On voit tout de suite le professionnalisme et l'expertise.
Parfait en rapidité et emballage. Rien a dire, ah si! Merci
ThePackengers is a digital platform specializing in the packaging and transportation of fragile items and works of art. It offers users instant quotes for packaging and shipping services, allowing them to book and pay online effortlessly. This service is designed to cater to a diverse clientele, including individuals, collectors, e-commerce businesses, auction houses, and art galleries, all seeking reliable logistics solutions for delicate items. The company provides an integrated logistics solution that simplifies the entire process from quotation to tracking for national and international shipments. By optimizing the packaging and transport experience, ThePackengers enhances customer satisfaction for both sellers and buyers of fragile goods. With a focus on ease of use and real-time tracking, ThePackengers aims to streamline the logistics process for its users.
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