ThePackengers is a digital platform specializing in the packaging and transportation of fragile items and works of art. It offers users instant quotes for packaging and shipping services, allowing them to book and pay online effortlessly. This service is designed to cater to a diverse clientele, including individuals, collectors, e-commerce businesses, auction houses, and art galleries, all seeking reliable logistics solutions for delicate items. The company provides an integrated logistics solution that simplifies the entire process from quotation to tracking for national and international shipments. By optimizing the packaging and transport experience, ThePackengers enhances customer satisfaction for both sellers and buyers of fragile goods. With a focus on ease of use and real-time tracking, ThePackengers aims to streamline the logistics process for its users.
ThePackengers receives high praise for its excellent packaging and reliable service, with many reviewers highlighting the quality of the emballage and the overall efficiency of the delivery process. Customers frequently mention that their items arrive in perfect condition, showcasing the company's attention to detail.
However, there are notable complaints regarding delivery issues, particularly with certain carriers like CHRONOPOST, which have led to missed deliveries and damaged items. Some consumers also report that packages occasionally arrive without complete address details, causing delays. Despite these concerns, the majority of feedback reflects satisfaction with the service, emphasizing the speed and care taken in packaging. Overall, ThePackengers maintains a strong positive reputation among its users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.4 | 277 |
| Jun 25 | 4.4 | 371 |
| Jul 25 | 4.4 | 352 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent service and communication”
“The shipment never reached me, the counterpart who suppose to deliver the package quoting reasons to scrap the shipme...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | — | — | — | 1,000 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: ThePackengers is #3 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 4.1).
1,000 reviews of ThePackengers. Filter by what matters to you.
rapide et efficace tant qu'on est dans un schéma connu Ce qui était le cas : achat sur interenchères. (Moins brillant sur des demandes particulières (précédentes demande non aboutie, car chiffrage de devis impossible.)
Service rapide et très bien emballé
Comme à chaque fois, nous avons une entière confiance dans la qualité et le sérieux du travail, pour emballer avec soin les objets précieux à nos yeux.
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Très bel emballage,bravo!
correcte levering
service parfait
Esta es la segunda vez que uso los servicios de The PACKENGERS y la primera vez fue excelente, mi cartera fue bien cuidada, bien empacada y sentí que había pagado un precio justo para el servicio brindado. Esta segunda vez quedé decepcionada pues el alto costo no justificó el envío de mi cartera de lujo en un sobre FedEx.
Livraison incomplète : manque 1 tome sur les 5 que comprend le lot dont vous étiez chargés de l'expédition. De plus, pas d'emballage de protection pour des livres considérés comme rares. Enfin, aucune réponse à mes mails vous demandant des explications, depuis bientôt 2 jours, et aucun n° de téléphone pour vous contacter. Manque total de sérieux. Absence de relation commerciale.
Great packing job, answered all questions in a timely manner would recommend
Super packaging!
transport commandé le 18 juin. Enlèvement programmé le 24 mais effectué le 26. Devant le retard pris j'ai demandé un changement d'adresse le 27. Réaction de The Packengers avec confirmation le 1er juillet !! Dans le même temps réponse d'un autre service disant que la commande est expédiée à l'ancienne adresse le 1er juillet. du 2 au 11 juillet, le colis est soi disant toujours dans leur locaux alors qu'il devait être remis à Chronopost. Donc rien reçu à ce jour et pas de réponse à ma demande de remboursement ! Si vous tenez aux lots que vous achetez en vente, fuyez !!! Inadmissible !
ThePackengers is a digital platform specializing in the packaging and transportation of fragile items and works of art. It offers users instant quotes for packaging and shipping services, allowing them to book and pay online effortlessly. This service is designed to cater to a diverse clientele, including individuals, collectors, e-commerce businesses, auction houses, and art galleries, all seeking reliable logistics solutions for delicate items. The company provides an integrated logistics solution that simplifies the entire process from quotation to tracking for national and international shipments. By optimizing the packaging and transport experience, ThePackengers enhances customer satisfaction for both sellers and buyers of fragile goods. With a focus on ease of use and real-time tracking, ThePackengers aims to streamline the logistics process for its users.
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