Altid godt tilfreds
Altid godt tilfreds. Tøjet passer bare og der er hurtig levering

VILA Online Shop is an official online retail platform specializing in women's fashion. The company offers a diverse range of apparel, accessories, and footwear designed to cater to modern women's style needs. Customers can explore various collections that reflect the latest trends in shopping and fashion, all while benefiting from localized promotions and discounts based on their selected shipping country and language. The target market for VILA includes fashion-conscious women looking for stylish and affordable clothing options. With a user-friendly website, VILA aims to provide an accessible shopping experience for customers across Europe and beyond. By offering a wide selection of products that vary by region, the company ensures that it meets the unique preferences of its diverse clientele.
VILA Online Shop receives high praise for its fast delivery and quality clothing, with many reviewers highlighting the "snabb leverans" (fast delivery) and "schöne hochwertige Kleidung" (beautiful high-quality clothing) at fair prices. Customers appreciate the efficient service, noting that their orders are processed quickly and arrive promptly.
However, there are some concerns regarding order fulfillment, as a few customers report not receiving their items despite being marked as delivered. Additionally, some feedback points to a lack of detailed sizing information, which can lead to confusion when selecting the right fit. Overall, while VILA excels in speed and product quality, there are notable issues with order accuracy and sizing guidance. The majority sentiment remains positive, reflecting a strong customer satisfaction overall.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,060 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 4.4 | 142 |
| May 25 | 4.5 | 436 |
| Jun 25 | 4.6 | 323 |
| Jul 25 | 4.6 | 99 |
| Aug 25 | 4.4 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Hurtig levering”
“Fick paket levererat i timme bort,trasigt paket och fick betala extra för att få den till rätt stad”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.0 out of 5 (good) | 3.8 out of 5 (good) | — | 1,060 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.7 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: VILA Online Shop is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 3.8).
500 reviews of VILA Online Shop. Filter by what matters to you.
Altid godt tilfreds. Tøjet passer bare og der er hurtig levering
Snabbt leverans, enkelt rutir
Lätt att hitta det man söker och snabb leverans. Tyvärr passade det jag beställt inte på mig så det blev retur
Snabb leverans
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Gute Ware und schnelle Lieferung.
Alles tip top in orde!
Snel geleverd
Ik kreeg geen afleverbericht van bpost dus moest zelf op zoek naar waar mijn pakket geleverd was. En dan kwam de teleurstelling dat de kwaliteit van de stoffen en de afwerking van de kledij die ik kocht niet was wat ik ervan verwachtte voor de prijs... alles gaat in retour en dat gaat me nu ook geld kosten want ze houden daarvoor 2,99euro af terwijl het de kwaliteit is die te wensen overlaat. Was mijn eerste bestelling bij vila en meteen mijn laatste. Zo jammer.
Nopea toimitus, mekon laatu ja materiaali olivat hyviä.
Dejlig jakke. Hurtig levering.
Very efficient
Schnelle Lieferung, zuverlässig, gerne wieder
Alle forventninger indfriet. Tak.
Poor quality material. I would never buy from them again. It Dident arrive until after my party, thank god, it looked like cheep old curtains . I wouldn’t even try to sell it on Vinted, I would be ashamed to sell such rubbish. it’s going in the bin. £27 wasted.
Netjes op tijd bezorgd maar de jurk was heel erg gekreukeld. Gezien de hoeveelheid stof en het type materiaal, kon ik een half uur gaan strijken. En dan nog waren de kreukels er niet helemaal uit. Jammer, was voor de bruiloft van mijn zoon...
VILA Online Shop is an official online retail platform specializing in women's fashion. The company offers a diverse range of apparel, accessories, and footwear designed to cater to modern women's style needs. Customers can explore various collections that reflect the latest trends in shopping and fashion, all while benefiting from localized promotions and discounts based on their selected shipping country and language. The target market for VILA includes fashion-conscious women looking for stylish and affordable clothing options. With a user-friendly website, VILA aims to provide an accessible shopping experience for customers across Europe and beyond. By offering a wide selection of products that vary by region, the company ensures that it meets the unique preferences of its diverse clientele.
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