Quick service
Quick and smooth experience

ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
ZoomDoc Health receives overwhelmingly positive feedback for its quick and efficient service, with many reviewers praising the helpfulness and empathy of the doctors. Customers appreciate the fast turnaround times, often receiving necessary documentation within minutes, which is particularly beneficial for urgent travel needs.
The user-friendly platform is noted for making the process easy, even for those who may not be tech-savvy. However, some users express frustration with the technical aspects, such as uploading videos and files, which can be stressful for those less familiar with technology. Additionally, while the service is generally well-received, a few customers mention unexpected fees associated with certain documents. Overall, ZoomDoc Health is highly recommended for its reliable and prompt service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 57 |
| Oct 24 | 4.6 | 60 |
| Nov 24 | 4.7 | 44 |
| Dec 24 | 4.6 | 42 |
| Jan 25 | 4.9 | 54 |
| Feb 25 | 4.7 | 47 |
| Mar 25 | 4.8 | 49 |
| Apr 25 | 4.9 | 57 |
| May 25 | 4.8 | 50 |
| Jun 25 | 4.7 | 60 |
| Jul 25 | 4.8 | 56 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent, fast turnaround time within couple of hours”
“Zoomdoc is a excellent service ive used many times especially the chief medical officer however on this ocassion the...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | +2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: ZoomDoc Health is #3 of 5 on overall rating in this group.
500 reviews of ZoomDoc Health. Filter by what matters to you.
Such a professional service. Got my certificate so quickly which allowed me to send it to my insurance, and win the claim. Really incredible. Highly recommended.
Great service . Website very easy to navigate and process to get medical certificate was straightforward. Received certificate within the hour and the hard copy within 24 hours
Great service fast and efficient
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I thought this process would be quite daunting, but step by step it was explained and easy to upload items, so all in all a great experience x
Simple and quick
I've used zoomdoc twice recently for myself and my child since my own GP takes forever to get round to sorting private letters and forms etc, plus they charge a lot. I've been extremely pleased with the service and received my documents within 1-2 hours for each application. It was super easy to apply and convenient, no waiting around and the prices are very competitive. Would highly recommend. Customer service was also super speedy and helpful when I emailed about something.
Needing a flight rescheduled with little time to go, having become ill quite suddenly, (and knowing my own doctor would take 3 weeks to write a letter), I contacted Zoomdoc on the advice of a relative. I answered the short questionnaire, made the 60 second video stating my position and condition, and sent it in. My medical certificate came back within 2 hours (and this was at 10pm on a Sunday night!). The cost was around 45 pounds, which meant hundreds saved in flights. It's not a faceless algorithm either, as I got a follow up personal reply from an actual doctor as well. 5 stars and more.
Prompt professional service
The customer service that Gigi provided to me was excellent from the first moment I contacted Zoomdoc. She was super helpful and professional.
The service and help to deal with my video was outstanding from GiGi ( support services) I can not speak too highly of her. I live on my own and taking the video ( for the covid test ) was difficult and I couldn’t get it down to quite a minute so that I could upload it. Gigi suggested emailing it to her but on top of that my email provider had a limit as to the size of attachments . Gigi stepped in and talked me through exactly how to process everything with great patience and went “beyond the call of duty” I couldn’t have done it without her. On receiving my video I had my doctors letter within 30 minutes. Thank you!
Once you have all the details ready for this application, they made is so easy to complete.
Great swift service.
ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
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