Service that goes above and beyond expectation
I was able to get a quick and easy response and the certificate that I received I was honestly not expecting to qualify for, but I did and I am quite thrilled.

ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
ZoomDoc Health receives overwhelmingly positive feedback for its quick and efficient service, with many reviewers praising the helpfulness and empathy of the doctors. Customers appreciate the fast turnaround times, often receiving necessary documentation within minutes, which is particularly beneficial for urgent travel needs.
The user-friendly platform is noted for making the process easy, even for those who may not be tech-savvy. However, some users express frustration with the technical aspects, such as uploading videos and files, which can be stressful for those less familiar with technology. Additionally, while the service is generally well-received, a few customers mention unexpected fees associated with certain documents. Overall, ZoomDoc Health is highly recommended for its reliable and prompt service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 57 |
| Oct 24 | 4.6 | 60 |
| Nov 24 | 4.7 | 44 |
| Dec 24 | 4.6 | 42 |
| Jan 25 | 4.9 | 54 |
| Feb 25 | 4.7 | 47 |
| Mar 25 | 4.8 | 49 |
| Apr 25 | 4.9 | 57 |
| May 25 | 4.8 | 50 |
| Jun 25 | 4.7 | 60 |
| Jul 25 | 4.8 | 56 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent, fast turnaround time within couple of hours”
“Zoomdoc is a excellent service ive used many times especially the chief medical officer however on this ocassion the...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | +2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: ZoomDoc Health is #3 of 5 on overall rating in this group.
500 reviews of ZoomDoc Health. Filter by what matters to you.
I was able to get a quick and easy response and the certificate that I received I was honestly not expecting to qualify for, but I did and I am quite thrilled.
Blue Badge Letter I had trouble uploading the medical evidence but I phoned and they let me email across instead. The doctor understood it all perfectly and produced the most fantastic letter which was accepted without question by the Blue Badge system and badge approved So grateful and worth every penny, which was very reasonable.
Straightforward and very easy process. Applied Sunday evening received certificate Tuesday am lodged with solicitors Wednesday. Perfect 👍👍👍
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
After our doctors advised they do not provide fit to fly certificates, we found ourselves using zoom doc to gather one for chicken pox recovery. It was a very simple and quick experience (we received the certificate within 4 hours). We were grateful for the quick turnaround and the certificate was certainly needed as we got stopped when boarding that the gate. After advising he was all scabbed over and showing the certificate, they let us board the plane.
Purchased a Fit to Fly for my daughter who had chicken pox before going abroad. Process was extremely simple and we had her certificate in under 30 mins. We never got asked for it, but it was such a relief to know we had it just in case someone asked!
Very impressive and efficient service. The information requested is full but realistic for what is being provided. The whole process feels secure. The documents were provided within the timeframes offered both digitally and originals. A service I would definitely recommend.
I couldn’t get a GP appointment with my NHS GP, not even for up to 2 months in advance, which would have prevented me from accessing private healthcare through my workplace health insurance policy. ZoomDoc allowed me to fill in the form, provide the information I would have given to my GP, and I was able to get a referral to start a claim within 2 hours of submitting the form. A lightning quick turnaround compared to waiting 2 months just for an appointment with my GP. I can’t thank you enough for your service; which is very reasonably priced as my GP practice charge this much for a private non-NHS referral to be written. All information was accurate and correct. Exemplary service
Professional company who carried out the task efficiently and quickly. Helpful personnel too.
Easy process quick and efficient
They have been absolutely amazing helping me get all the documentation and doctors information necessary for an insurance claim I made when my baby fell ill. I’ve been speaking with GiGi and she’s has liaised with the medical team to get anything else I needed with no extra charge!! Simply AMAZING!! You’ve helped my little family more than you know, thank you, thank you, thank you ❤️
Outstanding Visa Support Service My partner and I used ZoomDoc Health for our visa medical documentation while abroad, and the experience was seamless. We reached out and were promptly guided through the required paperwork. After uploading our documents in the morning, the process was completed the same day. The team was responsive, attentive, and answered all our questions clearly. The website discount was a welcome bonus. I highly recommend their efficient and reliable service. Thank you to the entire team.
ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
This profile hasn't been claimed by the business owner.