Smooth process, quick & easy
I rang up about some queries before proceeding and the lady on the phone was unbelievably helpful when the GP was useless. Super quick turnaround once I submitted all the evidence.

ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
ZoomDoc Health receives overwhelmingly positive feedback for its quick and efficient service, with many reviewers praising the helpfulness and empathy of the doctors. Customers appreciate the fast turnaround times, often receiving necessary documentation within minutes, which is particularly beneficial for urgent travel needs.
The user-friendly platform is noted for making the process easy, even for those who may not be tech-savvy. However, some users express frustration with the technical aspects, such as uploading videos and files, which can be stressful for those less familiar with technology. Additionally, while the service is generally well-received, a few customers mention unexpected fees associated with certain documents. Overall, ZoomDoc Health is highly recommended for its reliable and prompt service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 57 |
| Oct 24 | 4.6 | 60 |
| Nov 24 | 4.7 | 44 |
| Dec 24 | 4.6 | 42 |
| Jan 25 | 4.9 | 54 |
| Feb 25 | 4.7 | 47 |
| Mar 25 | 4.8 | 49 |
| Apr 25 | 4.9 | 57 |
| May 25 | 4.8 | 50 |
| Jun 25 | 4.7 | 60 |
| Jul 25 | 4.8 | 56 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent, fast turnaround time within couple of hours”
“Zoomdoc is a excellent service ive used many times especially the chief medical officer however on this ocassion the...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | +2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: ZoomDoc Health is #3 of 5 on overall rating in this group.
500 reviews of ZoomDoc Health. Filter by what matters to you.
I rang up about some queries before proceeding and the lady on the phone was unbelievably helpful when the GP was useless. Super quick turnaround once I submitted all the evidence.
What a service they were absolutely brilliant reasured me and very easy instructions would recommend to everyone and shall be putting on YouTube. Keep up the fantastic work
Gigi at support desk was invaluable. She really helped move things along and it was so nice to have a person at the other end to actually converse with.
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Very fast service, and providing details quick and easy
This service was great, we received our fit to fly within 12 mins of submitting the information. really put our minds at rest and could enjoy the rest of the holiday!
Quick and efficient The form was easy to fill in and the wee video upload worked well. The team were then able to quickly issue my my certificate.
We needed a ‘Fit to fly’ certificate for our young son who had come down with chickenpox whilst on holiday. We were being pushed to leave it until the last minute by local clinics and instead used ZoomDoc 48hrs before our flight home. We followed the really simple process of uploading a video and had a certificate returned within ten minutes, meaning not only were we safe to fly, but we could enjoy the last two days of our holiday and take our son out of isolation. It was worth every penny! Thank you.
Was struggling to get a medical certificate for my aunt who was Covid positive and couldn’t go on a cruise. So she could claim against her insurance. Tried the GP and pharmacist to no avail. Googled and bingo! ZoomDoc. It was a very simple process. After the evidence (passport, video taking the test, and pic of the cassette showing the result) was uploaded, the medical certificate was emailed across, signed by a medical doctor (GMC). Problem solved.
Amazing! My little one had chickenpox and it only dawned on me the night before the need for a fit to fly to cover the scabbed spots on his face incase we were stopped. Applied at 18:30 and had the fit to fly back before 19:00 hours confirmed. No issues. Couldn’t recommend enough.
Amazing professional speedy service.
My partner and I were hoping to fly to Rome - but I hadn’t any luck getting a fit to travel though the midwife or GP. I was recommended ZoomDoc Health by my midwife and the process was very easy and well instructed to complete. Unfortunately I am not fit to fly but am grateful for the thorough process made by the GP through ZoomDoc, as they are clear with why I can‘t explaining all of my risks and this information comes from the info you upload from your antenatal documents. This thoroughness is massively appreciated as it’s a daunting thought of flying whilst pregnant - but the email I received helped me to be calm. I was also able to get a refund as I did not need a medical certificate - and this process was also clearly explained and my refund went into my bank account a couple of days after asking. I highly recommend ZoomDoc not just for their thoroughness but also their customer service. Although I didn’t get the news I was hopeful for I was impressed by their service.
Really great and super quick! Just what I needed
Excellent service from ZoomDoc! I'd like to name Neil, GiGi and Olivia who were so helpful. My son needed a medical health form filled out and signed for his Camp America work trip to The States. He had left things very last minute and when our GP practice was unable to help, ZoomDoc came to the rescue! Thank You!
I was very pleased at the speed it was all done. I would definitely recommend you to others
ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
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