48 Mobile is a telecommunications company based in Ireland, specializing in providing mobile services tailored to meet the needs of individual consumers and businesses. With a focus on delivering flexible mobile plans and competitive pricing, the company aims to enhance the mobile experience for its customers. 48 Mobile offers a variety of pay-as-you-go options, ensuring that users can choose plans that suit their specific usage requirements. The target market for 48 Mobile includes both casual mobile users and those seeking more robust communication solutions. The company's offerings are designed to appeal to a diverse customer base, prioritizing user convenience and satisfaction. By positioning itself as a customer-centric mobile provider, 48 Mobile is dedicated to changing the way consumers engage with mobile technology. For more information, visit their website at 48.ie.
48 Mobile receives a predominantly negative reception from its users, with many expressing frustration over service quality and network reliability. Reviewers frequently mention issues with data connectivity, describing it as unstable or nonexistent, with some reporting speeds as low as 0.2 mb/s.
Complaints about roaming capabilities are also common, with customers stating that the service fails to work properly when traveling abroad. While a minority of users praise the network for its competitive pricing and decent data speeds within Ireland, they often note significant drawbacks, such as the lack of Wi-Fi calling and complicated roaming setups. Overall, the sentiment leans heavily towards dissatisfaction, with many advising potential customers to consider other options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 416 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.6 | 7 |
| Oct 24 | 2.7 | 9 |
| Nov 24 | 1.3 | 4 |
| Dec 24 | 1.0 | 5 |
| Jan 25 | 1.2 | 6 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 1.7 | 6 |
| Apr 25 | 1.8 | 5 |
| May 25 | 4.0 | 4 |
| Jun 25 | 2.2 | 6 |
| Jul 25 | 1.1 | 7 |
| Aug 25 | 2.4 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 416 most recent reviews.
“The best and cheapest network provider in the whole of Ireland”
“Sim didn't work made me change setting update apn about 4 times and customer service was real snarky”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.2 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.8 out of 5 (fair) | 2.3 out of 5 (poor) | +13% | 416 |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 4.1 out of 5 (good) | 2.3 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | 3.5 out of 5 (good) | — | 1,060 |
Bottom line: 48 Mobile is #5 of 5 on overall rating in this group. On service, Maya Mobile scores higher (4.8 vs 2.2).
416 reviews of 48 Mobile. Filter by what matters to you.
I could not use the internet using the 10.99 credit let month Either in France or the UK. AFTER a week in France and going to a repair shop (who said it was network provider problem) the mobile data still is not available to use
I have never seen as bad a service as 48 its terrible . I could not make calls or send texts most of the time since i joined it . Its cheap but that really counts for nothing when it does not work . I have lived in 12 countries but i have never been in this position So its time to get out .
They have made it very difficult, sometimes impossible to use your phone (both data and network) abroad, i.e. UK and EU. It's crazy that travelling from Dublin to Donegal, my phone has zero connectivity for 90mins. Their ridiculous excuse for a workaround actually works better in Zagreb than in Derry. Another issue is that there are login problems nearly every time. I end up having to login on desktop to change password. It works until the next time I login. Other than these issues, I like the range of membership options they offer. But I have to switch to phone network that will work in Europe as it should.
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So far so good in Ireland, but I was not able to use ANY of the 10GB abroad in the EU. Spent an hour with the support trying troubleshooting I had already tried before even contacting support, until they finally admitted that it’s an issue on their side. So far there hasn’t been any fix. Apparently many people have issues with this, any comments 48?
Terrible customer care and Live chat is only way of contacting the company outside of emailing support at 48months.zendesk.com. Had an issue immediately after buying somehow 100gb of data was used in 8 days. Ohh and it was used by 2 elderly people who barely use the internet. 48's response was to send me a data report a month later after 4 live chat sessions that was 5 cells of numbers with no useful information.
I've been with 48 for about 10 years now and would highly recommend them. I see a lot of other reviewers have complained about roaming and having to change settings. While yes, you do need to do this, I've found it to only take a minute and you're on to the network. You just need to be sure to write down the instructions before you travel. Small price to pay for such a well-priced package. The coverage can be patchy in very rural areas but that's true of all networks in Ireland. All-in-all, very happy with them and don't intend to change providers anytime soon.
Price for Ireland is ⭐️⭐️⭐️⭐️⭐️ However… the coverage is unbelievably bad. I literally now don’t have any network signal and I don’t know how to fix it. You contact the customer service and they tell you to do APN this and APN that, I honestly don’t think a customer should be doing that… but the provider. Anyway, the worst thing is that you have NO DATA ABROAD, absolute nightmare - was out for four weeks because no network/internet, no way of contacting my family but by WI-FI 🤦🏼♀️ The price is good… but too much problems - I’m switching back to the regular providers.
Very poor service talked to somone
While the offer is good and network is ok they're live chat and online support is diabolical. For a communications company I would think a grasp of the English language would be a given. They say they'll respond in 24 hrs. Days and weeks later they start the whole process with you again and again. They sound like broken robots every time they message back.
The fact that you pay €10.99 a month for 100GB of data any calls and any text to all networks! They do not have personal hotspot set up for iPhones but when you contact them they give you access to it, it may take a few hours to update but your personal hotspot will be turned on. Couldn’t recommend them enough!
I am with this mobile operator for the first day and there is a failure, I do not send text messages, there is still some failure, my phone number is not displayed on my phone, I do not trust them.I'm going back to the old network.
You will be stuck very badly after 3-4 months. There are certain things which are still launched by 48. By any chance, if you lost your phone, the procedure is 1 month for the number to get activated. You have to buy new number, you have to go to banks to registered new number, etc. etc. Conclusion You might save 4-5 euro every month with 48, but you will end up in a problem which can cost you above 100-200 euros in one go.
TERRIBLE PHONE NETWORK!!!!! Please people dont be allured to this network with the cheap rates they offer. Scam artists!!!
Terrible customer service takes too long to get the issues fixed. Took more than one months to get the replacement sim. Now can not top up the account as when you log in to account it gives errors saying that "the sim is already activated". The service is good and coverage and speed of internet are good but if something goes wrong it will take ages to fix it.
Brilliant price but when I was abroad last week I had no coverage, had to contact them. Returned home, no coverage again. Changing back to my old provider. Have had other issues too in the past.
Works well in Ireland and is not expensive. However.... when you go abroad, it is a nightmare. Difficult to contact support (as you will have no data connection) and when you do adjust the APN settings, the phone is only online for a few minutes at a time. And then the problem repeats itself when you return back to Ireland. Not acceptable in 2021. No warnings provided by My48 - you find out the hard way! I've gone back to a proper provider who doesn't need me to change my settings every time I go away. You have been warned!
Great coverage and unbelievably hard to beat value wise
48 Mobile is a telecommunications company based in Ireland, specializing in providing mobile services tailored to meet the needs of individual consumers and businesses. With a focus on delivering flexible mobile plans and competitive pricing, the company aims to enhance the mobile experience for its customers. 48 Mobile offers a variety of pay-as-you-go options, ensuring that users can choose plans that suit their specific usage requirements. The target market for 48 Mobile includes both casual mobile users and those seeking more robust communication solutions. The company's offerings are designed to appeal to a diverse customer base, prioritizing user convenience and satisfaction. By positioning itself as a customer-centric mobile provider, 48 Mobile is dedicated to changing the way consumers engage with mobile technology. For more information, visit their website at 48.ie.
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