48 Mobile is a telecommunications company based in Ireland, specializing in providing mobile services tailored to meet the needs of individual consumers and businesses. With a focus on delivering flexible mobile plans and competitive pricing, the company aims to enhance the mobile experience for its customers. 48 Mobile offers a variety of pay-as-you-go options, ensuring that users can choose plans that suit their specific usage requirements.
The target market for 48 Mobile includes both casual mobile users and those seeking more robust communication solutions. The company's offerings are designed to appeal to a diverse customer base, prioritizing user convenience and satisfaction. By positioning itself as a customer-centric mobile provider, 48 Mobile is dedicated to changing the way consumers engage with mobile technology. For more information, visit their website at 48.ie.
48 Mobile receives a predominantly negative reception from its users, with many expressing frustration over service quality and network reliability. Reviewers frequently mention issues with data connectivity, describing it as unstable or nonexistent, with some reporting speeds as low as 0.2 mb/s.
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Complaints about roaming capabilities are also common, with customers stating that the service fails to work properly when traveling abroad. While a minority of users praise the network for its competitive pricing and decent data speeds within Ireland, they often note significant drawbacks, such as the lack of Wi-Fi calling and complicated roaming setups. Overall, the sentiment leans heavily towards dissatisfaction, with many advising potential customers to consider other options.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.2
416
100%
-0.5
● Low
2.2 / 5 overall
=
416 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
1.8▼ 0.5
12-month avg
1.9
All-time
2.2
Category avg
3.8
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
2.6
7
Oct 24
2.7
9
Nov 24
1.3
4
Dec 24
1.0
5
Jan 25
1.2
6
Feb 25
1.0
3
Mar 25
1.7
6
Apr 25
1.8
5
May 25
4.0
4
Jun 25
2.2
6
Jul 25
1.1
7
Aug 25
2.4
5
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 416 most recent reviews.
Top praiseof 111 positive reviews
Customer service45%
50 mentions
Prices & value41%
45 mentions
Fast & efficient17%
19 mentions
Website & app14%
15 mentions
“The best and cheapest network provider in the whole of Ireland”
On “Customer service” · Aug 7, 2025
Top complaintsof 287 negative reviews
Customer service52%
149 mentions
Pricing14%
41 mentions
Payment issues14%
39 mentions
Account issues6%
17 mentions
“Sim didn't work made me change setting update apn about 4 times and customer service was real snarky”
On “Customer service” · Aug 17, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
Overall rating and review count for this company and similar companies
I have been a customer with 48 probably for a year now. I was scared initially as I didn't know about them. Now I am so glad I moved all my family numbers to 48. Many thanks for the service and price! Don't be ripped off by the big telecom companies!
Rubbish.. no other way I can
describe it.. .If there was a 0 rating i would give it. Save yourself a load of stress by paying a bit more with a better network..Very disappointing
Been with 48 since january, brilliant service for €7.99. No issues with signal, calls, texts, whatsoever!! knowledgable helpful customer service..always quick online unlike Three My SIM got damaged and was dealt with superfast even on a sunday morning. 1st class,.
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We moved 4 phones to 48's €7.99 offer last July. We are enjoying an excellent phone, data and customer service experience for less than what we had been paying for any 1 of our phones.
Recently moved family account with two numbers over to 48 with the 7.99 offer. The SIM card arrived in few days. Contacted 48 via webchat and numbers were moved without a problem. Very happy with how the switch over was handled. IT and customer service really helpful. Good data transfer(personal use), signal, reception sometimes depends on where you ar the connection coverage is weak(because you in Ireland) but I didn’t face major issues with that. International calls are a bit pricey though.Better than expected.Well done 48!
Best Network in Ireland
Gives more then 100mbs internet speed
More then wifi
Super happy with the deal only €10.99
100Gb data
Covers all the Ireland
Never looses Network
Best of the Best service provider
Quick costumer service on Chat
Thanks 48.ie
So I changed over to 48.ie with the 7.99 offer. To be honest I thought there had to be some sort of catch but there wasnt. OK you need to be patient with customer service but thats the same with every company now. I would be a reasonablly heavy phone user and my bills were usually €50 or €60 per month. Since the switch I have had no real problems. I had to contact 48.ie once or twice at the start with some teething problems. I signed my entire family over (5 in all) I am paying all the bills and it is still cheaper that what my bill alone was previously. Just for that I would give 5 stars. But coverage has not been a problem neither has data. Its a sweet deal.
Honestly just disappointing, only 2 days and data is gone off/slow and I have the100Gb plan. Definitely cancelling my membership. Don't recommend to anyone
Awful. Zero data coverage. Can’t even get 3G in large town in Co, Kildare. When you cross the border into the North you lose ALL COVERAGE, requiring you to manually select a network in your settings. Could never ever recommend this network. Big mistake switching
Better than expected.
Good data transfer(personal use), signal, reception much better than gomo, customer service ok for only 10.99.
I think fair service for price.
I can recommend it for everyone who does not need more than 100GB
In general good service for a good price. The only thing is that sometimes depends on where you are the connection coverage is weak but I didn’t face major issues with that. 8/10
literally told me to send a blank text for a charge ...to activate imessage ,later a few mins later get a call from UK scammer similar number with my personal details:(
I start in ireland with this company and i'm really suprised. Price is very good, in any moment i can stop buying membership, three my friends gived me 3 months free membership. Sometimes i have problem with internet connection but its not a big problem. Chat with 48 is... IT depends wich who are You chatting. 2/3 helpers are really helpful but sometimes i just end the chat and try again. Summary: good price, acceptable funcions. If You just looking for cheap phone number here You go.
The only reason I'm with 48 is that it's the best cheapest option, but if I had a choice I would 10000% NOT choose this provider. They use 3's coverage I guess so it's kinda crap and every so often there's just no internet/network. Like, I'm able to make calls and texts I guess but their data is awful. I'm currently on the 7.99 plan with unlimited texts, calls and 100GB of data and it's only because my dad cancelled my GoMo membership and tbh, GoMo is amazing and if I had the choice I'd go back but I guess I'm just stuck with this for now...
Not able to give a zero star. These cowboys will try and use any excuse to avoid paying the referral credit. Referred two new customers and they won’t give them their free credit because they accidentally and inadvertently used the wrong SIM card. Avoid like the plague.
Recently moved family account with two numbers over to 48. Had been dreading the move given the woeful reputation of telecom customer service. Contacted 48 via webchat and numbers were moved without a problem in 24 hours as outlined in FAQs. Very happy with how the switch over was handled. Well done 48!
48 Mobile is a telecommunications company based in Ireland, specializing in providing mobile services tailored to meet the needs of individual consumers and businesses. With a focus on delivering flexible mobile plans and competitive pricing, the company aims to enhance the mobile experience for its customers. 48 Mobile offers a variety of pay-as-you-go options, ensuring that users can choose plans that suit their specific usage requirements.
The target market for 48 Mobile includes both casual mobile users and those seeking more robust communication solutions. The company's offerings are designed to appeal to a diverse customer base, prioritizing user convenience and satisfaction. By positioning itself as a customer-centric mobile provider, 48 Mobile is dedicated to changing the way consumers engage with mobile technology. For more information, visit their website at 48.ie.