I think they are good
I think they are good, but in a few places I have lost connection. Still, for the price you pay its worth it

48 Mobile is a telecommunications company based in Ireland, specializing in providing mobile services tailored to meet the needs of individual consumers and businesses. With a focus on delivering flexible mobile plans and competitive pricing, the company aims to enhance the mobile experience for its customers. 48 Mobile offers a variety of pay-as-you-go options, ensuring that users can choose plans that suit their specific usage requirements. The target market for 48 Mobile includes both casual mobile users and those seeking more robust communication solutions. The company's offerings are designed to appeal to a diverse customer base, prioritizing user convenience and satisfaction. By positioning itself as a customer-centric mobile provider, 48 Mobile is dedicated to changing the way consumers engage with mobile technology. For more information, visit their website at 48.ie.
48 Mobile receives a predominantly negative reception from its users, with many expressing frustration over service quality and network reliability. Reviewers frequently mention issues with data connectivity, describing it as unstable or nonexistent, with some reporting speeds as low as 0.2 mb/s.
Complaints about roaming capabilities are also common, with customers stating that the service fails to work properly when traveling abroad. While a minority of users praise the network for its competitive pricing and decent data speeds within Ireland, they often note significant drawbacks, such as the lack of Wi-Fi calling and complicated roaming setups. Overall, the sentiment leans heavily towards dissatisfaction, with many advising potential customers to consider other options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 416 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.6 | 7 |
| Oct 24 | 2.7 | 9 |
| Nov 24 | 1.3 | 4 |
| Dec 24 | 1.0 | 5 |
| Jan 25 | 1.2 | 6 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 1.7 | 6 |
| Apr 25 | 1.8 | 5 |
| May 25 | 4.0 | 4 |
| Jun 25 | 2.2 | 6 |
| Jul 25 | 1.1 | 7 |
| Aug 25 | 2.4 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 416 most recent reviews.
“The best and cheapest network provider in the whole of Ireland”
“Sim didn't work made me change setting update apn about 4 times and customer service was real snarky”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.2 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.8 out of 5 (fair) | 2.3 out of 5 (poor) | +13% | 416 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 4.1 out of 5 (good) | 2.3 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | 3.5 out of 5 (good) | — | 1,060 |
Bottom line: 48 Mobile is #5 of 5 on overall rating in this group. On service, Maya Mobile scores higher (4.8 vs 2.2).
416 reviews of 48 Mobile. Filter by what matters to you.
I think they are good, but in a few places I have lost connection. Still, for the price you pay its worth it
Cheap, plenty of data and unlimited minutes. Config is not user friendly. Had issues with SMS in Ireland. Had many many issues then roaming. Tech support is a bit painful but helpful enough, no phone support thiugh, just chat box. Then going abroad you have to know which setiings to change to make data and phone calls to work. It's quite DIY, techy and hands on, but it works eventually. I don't understand though why such manual setting changes are required. I used to be with another network, everything used to work seamlessly when going abroad.
I changed to 48 a few days ago attracted by the excellent price. Stupidly, I didn’t take advantage of the ‘try before you buy’ option and changed my number to 48 straight away. The port took place within an hour and everything seemed fine until I tried to buy membership. The website wouldn’t accept payment on an AIB debit card. After about a dozen attempts the online help told me to get someone else to gift me the membership through their gift shop (which worked after about 4 further attempts). I subsequently discovered that using an android device worked while my iPhone didn’t. Everything seems to be OK now but I’m dreading the next time I have to pay them. The website is clunky and is littered with spelling and grammatical errors. Any company that can’t be bothered to write in correct English should be viewed with suspicion. If they skimp on this what other aspects of their service will not be up to scratch? I’m not expecting a work of literature or even a professional copywriting job, but surely they have someone on their staff who has leaving cert English? They advertise ‘4G’ but actually it’s LTE. Now I have my membership everything is working and the price is very good so I’m hoping my troubles are over and it was worth persevering.
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Just coming home from a week in Portugal. Very poor service from 48. No data service for entire duration of the trip. Had to use WiFi where I could. Checked all the settings on my new IPhone to no satisfaction. Worse than useless! They know dame well there is a problem! You get what you pay for and 48 is a perfect example of that.
Awful roaming service! No connection. This is the 21st century a d they advertise roaming package in the price point membership, since there is no internet abroad that surmounts to false advertising and malpractice/ misleading information. Chat support is awful as I did reach out to them to clarify any future issues should they occur and they never mentioned even once to do any changes in settings or there could be an issue using internet on roaming
I am overseas in Greece and my 48 roaming does not enable me to receive calls nor texts. There is no local carrier available. I regret I didn’t read the reviews before I changed to 48. Absolutely useless to me. If you plan to travel outside Ireland subscribe to another service.
Whenever I ring someone they can barely hear me no matter what signal I have got. I needed to ring emergency services (999) the other day and the operator could not hear me. This is a major issue, I would suggest boycotting 48 altogether as this network can not save your life during an emergency because it can’t even make a simple phone call when needed most.
48 are wonderful value for money if you just use the phone in Ireland - Dublin in my case. It just costs me ten euro a month and I very rarely need to top up. Most of the bad reviews here are from people who use the phone in continental Europe and I agree it is terrible for that, especially (in my experience) in France. It works well in the UK though. I'd advise getting a second, pay as you go, sim or phone if you are travelling to continental Europe. I'm giving it five stars to balance some of the negative reviews based on poor coverage in continental Europe- for me it's well worth the inconvenience of getting a pay as you go sim/ second phone when I travel to France, as I save so much money in Ireland. I've been with 48 months for 6 years now.
So far so good. Moved from 3 when contract ended. No difference whatsoever other than the huge saving to be made each month. No hassle at all with porting my number, using data from the word go. Glad I switched.
Please take my advice and stay away from it… I’m begging you. It’s not worth the many strokes you’ll get due to 48 simply not working… you’ll end up chatting with costumer service sitting somewhere in Asia over every single little phone call you try to make (wether within Ireland or abroad, it will always tell you „you’re not allowed to call this number“ time after time and then you’ll end up chatting with CS for an hour)… i really gave it many chances over 3 months. I’m not easily scared away, but this is just the absolute worst I’ve ever seen … it doesn’t get better no matter how often you involve customer service… please take my advice and stay away, please! That’s the best advice I can give humanity. PS: i only gave one star because that was the minimum required…
If you are going abroad, get a Three or Vodafone SIM, even if it's just while you are abroad. 48 internet will not work. Texts and calls work and connection to WiFi works. There are issues with the APN, even if you try reconfigure it. Disaster. Nearly spent the night in the street because of no internet and also had to purchase an Italian plan and phone here.
Regret not reading the reviews here before signing up. **If you travel at all, don't use these guys.** One week trip to Italy, almost missed late-night pickup and entry to apartment because no network. Several hours over two days wasted trying to connect with network before agents decided to come clean and admit there are known issues with roaming. Dishonest as hell. Seriously damaged the remainder of my short trip being unable to get work-critical SMS messages, auth codes, etc Leaving this hopeless network immediately. Absolute disaster for anyone who travels.
Don't sign up with 48.ie if you will need to access the internet abroad. I am a developer and I sometimes need to check on our online systems while abroad so when I signed up with 48.ie I did it on a second SIM and a second handset so that I'd have my current phone as a backup. The first day I arrived in Hungary, I realized I had no internet on the 48.ie phone so I spent a couple of hours with the help of my other phone looking up help pages and community groups and finally got it working by changing some APN settings. This shouldn't be necessary, if I was a non tech person with no backup phone, I wouldn't have been able to fix it. Already my conclusion would have been that this is not a service i should rely on for roaming purposes. I have been mainly using my backup phone since but now a couple of days later i decided to test the 48.ie phone again and low and behold there was no internet service available on it again. The APN settings are still the the way I left them. I couldn't be bothered spending any more time trying to get it to work. I will just cancel it when I get home. It was cheap lesson, only cost me €10 for one month. From my own experience and reading the experience of others On-line, I would recommend to anyone considering 48.ie for roaming to stay as far away from them as you possibly can.
Do not use 48 if you ever leave Ireland!! Arrived in Italy to no service. Tried various fixes, but could then only make and receive calls- no data at all. Luckily my companion had my travel documents on their phone. Back in Ireland and still no service. Spent a considerable time on to agent. Solution- send for a new sim which will take 5-7 days to arrive. Absolutely ridiculous. Repeat- if you go abroad with 48 be prepared to have no boarding pass, no COVID cert and no passenger locator form- AVOID!
Honestly can't stress enough how bad this network is. Switched over last year based on the price and it's been nothing but issues ever since. Never had any problems with my previous providers, now anytime I go abroad or return to Ireland I don't have service despite it being covered in my plan. The coverage is dreadful. I urge anyone in Ireland just go with another company, pay the extra few quid a month or whatever it is, 48 is not worth the stress it will cause you.
Garbage with regards to mobile internet. Calls and texts are fine but that's hardly noteworthy these days. Mobile data is abysmally slow and even worse is that it's inconsistent. I could sit in the same spot and get a meager 50kb/s and then a spike up to 1mb, only to drop to zero within a minute. Offering 100gigs a month is easy when your speeds make it impossible to get through even a tenth of that.
Great if you never roam. We were in Italy for a few days, had messaging and standard dialing but no data. It caused us no end of problems, so much so that we couldn't catch our return flight to Dublin ( no data so couldn't file the Covid locator) in Bergamo Airport so weren't allowed board the flight. Essentially it's my fault for assuming that roaming with 48 would be the same as when I had a Virgin mobile account. The moral of the story is that if you roam 48 are appalling, that's without going into the technical details about ANN'S etc. I'm a very competent tech guy, take it from me if you leave Ireland you've lost all Web connectivity using 48. Better to use one of the better options, Virgin, Vodafone or Eir.
Very poor customer service - contacted through the online sites -chat box; had no service at all after changing phones a week after monthly top up. Tried each evening to resolve the problem with the customer service 'agents' online - all had either very poor understanding of English or evaded responsibility to deal with the issue playing 'pass the parcel' and handing over to a 'technical expert' - each new chat session or dealing with the 'tech expert' I had to re explain the issue and this sapped up time; a running down the clock tactic; they 'knock off' on the chat box customer service in whichever Asian country at 8pm GMT, so often at 7.40pm theyd terminate the chat box session. All attempts to get them to refund the 3 weeks I had no service at all came to nothing - they seem puzzled as to why I ask for this, and equally perplexed as to why I had to.move service providers.... Avoid this company if you rely heavily on your phone to stay in contact; as soon as you encounter a technical problem with their service they give you the stonewall/ gaslighting/runaround treatment....
48 Mobile is a telecommunications company based in Ireland, specializing in providing mobile services tailored to meet the needs of individual consumers and businesses. With a focus on delivering flexible mobile plans and competitive pricing, the company aims to enhance the mobile experience for its customers. 48 Mobile offers a variety of pay-as-you-go options, ensuring that users can choose plans that suit their specific usage requirements. The target market for 48 Mobile includes both casual mobile users and those seeking more robust communication solutions. The company's offerings are designed to appeal to a diverse customer base, prioritizing user convenience and satisfaction. By positioning itself as a customer-centric mobile provider, 48 Mobile is dedicated to changing the way consumers engage with mobile technology. For more information, visit their website at 48.ie.
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