Coro Medical, operating under the domain AED.US, specializes in the sale of automated external defibrillators (AEDs) and related accessories. The company offers a range of FDA-approved AED machines from well-known brands such as ZOLL, Stryker, Philips, and Defibtech, catering to both individuals and organizations seeking to enhance their emergency response capabilities.
Customers can shop for various AED models, pads, and batteries, with options for discounts and promotional codes available at checkout. Additionally, AED.US provides expert support and fast shipping services, including free shipping on orders over $99, making it a convenient choice for those in need of life-saving equipment. The company aims to serve a diverse clientele, including healthcare providers, educational institutions, and businesses committed to safety and preparedness.
Coro Medical (AED.US) has a positive customer experience.
Coro Medical receives high praise for its easy navigation, fast delivery, and excellent customer service, with many reviewers highlighting the fair pricing and prompt communication throughout the ordering process. Customers appreciate the quick turnaround times and the ability to keep their AEDs compliant with timely servicing.
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However, some critical feedback arises from issues related to orders, particularly concerning expired batteries and backordered items. A few consumers report frustration over delays and lack of communication regarding their orders, which detracts from the overall experience. Despite these concerns, the majority of feedback remains overwhelmingly positive, reflecting a strong reputation for service and product quality. Overall, Coro Medical is viewed favorably by most customers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
475
100%
● Low
4.6 / 5 overall
=
475 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.6
12-month avg
4.5
All-time
4.6
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
15
Sep 24
4.5
17
Oct 24
4.3
18
Nov 24
4.3
14
Dec 24
3.8
8
Jan 25
4.5
16
Feb 25
4.4
23
Mar 25
4.6
16
Apr 25
4.6
22
May 25
4.6
17
Jun 25
5.0
8
Jul 25
4.1
10
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 475 most recent reviews.
Top praiseof 420 positive reviews
Fast & efficient45%
190 mentions
Delivery35%
146 mentions
Easy to use31%
130 mentions
Customer service26%
108 mentions
“Fast delivery”
On “Fast & efficient” · Jul 26, 2025
Top complaintsof 36 negative reviews
Never received17%
6 mentions
Shipping14%
5 mentions
Charges11%
4 mentions
Delivery11%
4 mentions
“I have not received the promised Item, though the email said it was delivered”
On “Never received” · Apr 8, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
Overall rating and review count for this company and similar companies
The ordering process was quick and easy. The product was shipped right away, and there was no problem reading the simple instructions and installing the pads. I really appreciated the way your company made it easy for me.
placed the order online and I thought it got stuck. Called and the person I spoke with was very helpful and very nice. We are a school and need the pedi pads for our AED.
We wanted to order a set of pads & battery for a unit no longer manufactured, and found the price almost triple what was paid previously. This is what happens once a product is no longer manufactured, retail pricing increases drastically.
This pricing was a fairly universal price across distributors, so it was not a vendor specific pricing issue, just mentioning this to be fair.
As we were pondering what we wanted to do, and somewhat later began to place the order, a coupon popped up just after we hit the order button, even less than a minute later.
Now too late to apply the coupon code, we tried the chat button, and after verifying what happened, and explaining where the coupon came in from, the service representative made it possible for us to receive the coupon discount, even though the order had been placed less than a minute before we realized the coupon came in.
This was excellent service recovery in progress, and it made a difference in helping to lower the increased pricing of the accessories we needed.
Thank you for honoring your coupon code, even though it came in right after we hit the order button. Much appreciated customer service!
Product was shipped and received in a very reasonable amount of time after placing the order. We would recommend this vendor if you want fair, fast and reliable service.
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The gear was supposed to be in stock when I ordered. Atter the order was placed I got email saying it was backordered with no info on when it would ship. We needed the replacement pads and battery but no info about the timing. After the second email with notice of backorder, I sent a second email to customer service and they replied. The order took almost two months to be fulfilled. Other than that, service was fine. Just not fast.
I needed to contact Customer Service because of part of my order did not come, finding out that it was on back order. They were very helpful, and kept me updated through emails.
AED.us is great for all our AED supplies. This time we needed a replacement battery. They had what I needed. I have also ordered replacement pads when they expire.
Went to the website, typed my AED model # and it gave the proper battery needed. It matched perfectly and was not an aftermarket part. The order was placed and it arrived when promised. It was an easy transaction.
The communication was great but to have to wait a month for such an important product is very frustrating and if needed could’ve been dangerous. Great customer service. Poor product availability.
Coro Medical, operating under the domain AED.US, specializes in the sale of automated external defibrillators (AEDs) and related accessories. The company offers a range of FDA-approved AED machines from well-known brands such as ZOLL, Stryker, Philips, and Defibtech, catering to both individuals and organizations seeking to enhance their emergency response capabilities.
Customers can shop for various AED models, pads, and batteries, with options for discounts and promotional codes available at checkout. Additionally, AED.US provides expert support and fast shipping services, including free shipping on orders over $99, making it a convenient choice for those in need of life-saving equipment. The company aims to serve a diverse clientele, including healthcare providers, educational institutions, and businesses committed to safety and preparedness.