defective item
I had a problem with a defective item. Customer service was quick to make it right.

Coro Medical, operating under the domain AED.US, specializes in the sale of automated external defibrillators (AEDs) and related accessories. The company offers a range of FDA-approved AED machines from well-known brands such as ZOLL, Stryker, Philips, and Defibtech, catering to both individuals and organizations seeking to enhance their emergency response capabilities. Customers can shop for various AED models, pads, and batteries, with options for discounts and promotional codes available at checkout. Additionally, AED.US provides expert support and fast shipping services, including free shipping on orders over $99, making it a convenient choice for those in need of life-saving equipment. The company aims to serve a diverse clientele, including healthcare providers, educational institutions, and businesses committed to safety and preparedness.
Coro Medical receives high praise for its easy navigation, fast delivery, and excellent customer service, with many reviewers highlighting the fair pricing and prompt communication throughout the ordering process. Customers appreciate the quick turnaround times and the ability to keep their AEDs compliant with timely servicing.
However, some critical feedback arises from issues related to orders, particularly concerning expired batteries and backordered items. A few consumers report frustration over delays and lack of communication regarding their orders, which detracts from the overall experience. Despite these concerns, the majority of feedback remains overwhelmingly positive, reflecting a strong reputation for service and product quality. Overall, Coro Medical is viewed favorably by most customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 475 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 15 |
| Sep 24 | 4.5 | 17 |
| Oct 24 | 4.3 | 18 |
| Nov 24 | 4.3 | 14 |
| Dec 24 | 3.8 | 8 |
| Jan 25 | 4.5 | 16 |
| Feb 25 | 4.4 | 23 |
| Mar 25 | 4.6 | 16 |
| Apr 25 | 4.6 | 22 |
| May 25 | 4.6 | 17 |
| Jun 25 | 5.0 | 8 |
| Jul 25 | 4.1 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 475 most recent reviews.
“Fast delivery”
“I have not received the promised Item, though the email said it was delivered”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | +4% | 475 | |
| 4.6 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.9 out of 5 (good) | — | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Coro Medical (AED.US) is #3 of 5 on overall rating in this group. On quality, PRO Test scores higher (5.0 vs 4.4).
475 reviews of Coro Medical (AED.US). Filter by what matters to you.
I had a problem with a defective item. Customer service was quick to make it right.
Website is accurate and detailed to find replacement parts for your AED.
PACKAGED VERY POORLY,
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Price, fast shipping great quality product
I have received part of my order. Unfortunately, what I received was the wrong electrodes for my Defibtech AED. AED.US has worked with my on the return so that is in progress. I continue to wait for the rest of my order, replacement electrodes for the Phillips HeartStart AED at my church which appears to be on back-order... no communication on the status of that item.
Ease of ordering products. Prodcuts in stock!
We received our replacement battery, and it is already 1 year old. (12/13/23). I would appreciate a battery that is current and not outdated.
It was exactly what I ordered, and it didn't take that long to get.
Quick delivery. Current manufacturing date for product. In
Always great service and support. Best parnter for lifesaving equipment.
quick response
Very helpful staff very knowledgeable
Great Service!
I was very pleased with my experience. Customer service was professional, thorough and courteous.
Had what I needed. Shipped right away.
Easy to shop online!
Way too much spam emails from one purchase.
Coro Medical, operating under the domain AED.US, specializes in the sale of automated external defibrillators (AEDs) and related accessories. The company offers a range of FDA-approved AED machines from well-known brands such as ZOLL, Stryker, Philips, and Defibtech, catering to both individuals and organizations seeking to enhance their emergency response capabilities. Customers can shop for various AED models, pads, and batteries, with options for discounts and promotional codes available at checkout. Additionally, AED.US provides expert support and fast shipping services, including free shipping on orders over $99, making it a convenient choice for those in need of life-saving equipment. The company aims to serve a diverse clientele, including healthcare providers, educational institutions, and businesses committed to safety and preparedness.
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