Coro Medical, operating under the domain AED.US, specializes in the sale of automated external defibrillators (AEDs) and related accessories. The company offers a range of FDA-approved AED machines from well-known brands such as ZOLL, Stryker, Philips, and Defibtech, catering to both individuals and organizations seeking to enhance their emergency response capabilities.
Customers can shop for various AED models, pads, and batteries, with options for discounts and promotional codes available at checkout. Additionally, AED.US provides expert support and fast shipping services, including free shipping on orders over $99, making it a convenient choice for those in need of life-saving equipment. The company aims to serve a diverse clientele, including healthcare providers, educational institutions, and businesses committed to safety and preparedness.
Coro Medical (AED.US) has a positive customer experience.
Coro Medical receives high praise for its easy navigation, fast delivery, and excellent customer service, with many reviewers highlighting the fair pricing and prompt communication throughout the ordering process. Customers appreciate the quick turnaround times and the ability to keep their AEDs compliant with timely servicing.
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However, some critical feedback arises from issues related to orders, particularly concerning expired batteries and backordered items. A few consumers report frustration over delays and lack of communication regarding their orders, which detracts from the overall experience. Despite these concerns, the majority of feedback remains overwhelmingly positive, reflecting a strong reputation for service and product quality. Overall, Coro Medical is viewed favorably by most customers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
475
100%
● Low
4.6 / 5 overall
=
475 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.6
12-month avg
4.5
All-time
4.6
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.5
15
Sep 24
4.5
17
Oct 24
4.3
18
Nov 24
4.3
14
Dec 24
3.8
8
Jan 25
4.5
16
Feb 25
4.4
23
Mar 25
4.6
16
Apr 25
4.6
22
May 25
4.6
17
Jun 25
5.0
8
Jul 25
4.1
10
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 475 most recent reviews.
Top praiseof 420 positive reviews
Fast & efficient45%
190 mentions
Delivery35%
146 mentions
Easy to use31%
130 mentions
Customer service26%
108 mentions
“Fast delivery”
On “Fast & efficient” · Jul 26, 2025
Top complaintsof 36 negative reviews
Never received17%
6 mentions
Shipping14%
5 mentions
Charges11%
4 mentions
Delivery11%
4 mentions
“I have not received the promised Item, though the email said it was delivered”
On “Never received” · Apr 8, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
Overall rating and review count for this company and similar companies
Update: business emailed and apologized. I do appreciate that.
Ordering online was easy. I got a confirmation email, but there was no followup on when getting the AED pads so I called. I was told there was a 6 month back order. I made arrangements to borrow the AED pads and drove 45 minutes to get them at a sister business. And guess what??? I got an email the next day they were being shipped.
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ordered new defib pads. Ordering was easy. Communication and shipping great. Just a bit disappointed that pads expire in two years and cost $100.00 to replace.
The product was ordered, shipped, and arrived within a day of ordering. The communication along the process was detailed and accurate. I was extremely impressed and will order from this company in the future.
I had to order replacement pads for the senior center I work at and had a little trouble with our tax exemption certificate. Robin helped me quickly and was able to get it all sorted out in less than an hour. Ordered the pads on a Friday and received them on Monday. Amazing customer support and quick shipping. Highly recommend.
The shipment was by Fedex. I was not delivered to the destination address. I was unable to locate it based on their description of the delivery location. The merchant is not trying to resolve the problem with me since they have their money and my volunteer fire department does not have its replacement AED pads.
5-3-2025 After posting this review, the merchant contacted me and better informed me of the incorrect location where they had delivered the pad. I went to that street and located the pad. In my revised opinion the merchant is reputable and provides a good product. Their delivery organization was the fault in this operation.
I placed an order for my AED trainer package and received a prompt reply when placed and continued communication until the arrival of AED trainer package. The package arrived quickly and securely, just as I was notified it would. I checked the package and all was perfect.
Coro Medical, operating under the domain AED.US, specializes in the sale of automated external defibrillators (AEDs) and related accessories. The company offers a range of FDA-approved AED machines from well-known brands such as ZOLL, Stryker, Philips, and Defibtech, catering to both individuals and organizations seeking to enhance their emergency response capabilities.
Customers can shop for various AED models, pads, and batteries, with options for discounts and promotional codes available at checkout. Additionally, AED.US provides expert support and fast shipping services, including free shipping on orders over $99, making it a convenient choice for those in need of life-saving equipment. The company aims to serve a diverse clientele, including healthcare providers, educational institutions, and businesses committed to safety and preparedness.