Amtico is a leading provider of luxury vinyl flooring, offering a diverse range of products designed for both residential and commercial spaces. The company's extensive selection includes various collections, such as the premium Amtico Signature, which features unique designs and intricate laying patterns, and the Designers’ Choice collection, which simplifies the flooring selection process with pre-designed options. Amtico's products are crafted in Britain, emphasizing quality and craftsmanship to ensure durability and aesthetic appeal. Targeting homeowners, interior designers, and commercial businesses, Amtico aims to meet the flooring needs of a wide array of customers seeking stylish, functional, and resilient flooring solutions. With an emphasis on creativity and customization, Amtico provides customers with the tools to create distinctive interiors that reflect their personal style.
Reviewers generally appreciate Amtico for its high-quality flooring and extensive design options, often highlighting the product's durability and aesthetic appeal. Many customers express satisfaction with the professional and friendly service received during the purchasing and installation process, noting that the flooring has transformed their homes and adds a "wow factor." However, some consumers report challenges with cleaning the floors, particularly in removing glue residue, which detracts from their overall experience.
Additionally, a few reviews mention concerns regarding warranty issues when installations are handled by third parties. Despite these criticisms, the majority of feedback remains positive, emphasizing the quality and visual impact of Amtico products. Overall, Amtico is viewed favorably for its flooring solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 280 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.5 | 13 |
| Jan 25 | 4.7 | 11 |
| Feb 25 | 4.4 | 17 |
| Mar 25 | 4.6 | 19 |
| Apr 25 | 4.3 | 14 |
| May 25 | 3.9 | 14 |
| Jun 25 | 4.6 | 17 |
| Jul 25 | 5.0 | 11 |
| Aug 25 | 4.6 | 7 |
| Sep 25 | 4.9 | 23 |
| Oct 25 | 4.8 | 23 |
| Nov 25 | 4.4 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 280 most recent reviews.
“Great service from start to finish and an amazing product which has transformed our home, it certainly gives it the w...”
“I went to look at Amtico products in a local shop”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Improvement.
| Company | Overall | Legit | Quality | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.7 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.8 out of 5 (good) | 2.1 out of 5 (poor) | +8% | 280 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 1.2 out of 5 (poor) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 |
Bottom line: Amtico is #5 of 5 on overall rating in this group. On value, Ingrams Water & Air scores higher (4.4 vs 2.1).
280 reviews of Amtico. Filter by what matters to you.
Advertise a life time guarantee but it is limited (worthless to us) and whilst insist use authorised fitters and their adhesive products, then turnaround and deny responsibility when laminate tiles lift from scree.
Planks are always out of square, multiple batches of parquet have been sent back, terrible qc issues
We spent a lot of time and money on a new floor for whole downstairs. It’s not fit for purpose. Scratches all the time. We have furniture protective pads on everything and even moving the dining room chair out from table causes a scratch. Amtico say it might have a piece of grit under foot! It’s absolutely unliveable. Caused so much stress and anxiety and we want to take it all up! Do not use this company.
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Polarized pattern: few middle ratings. 66% of recent reviews are 4–5★ and 31% are 1–2★.
Worst company to deal with and even worse flooring. Wouldn't buy this flooring even if it was in poundland. Customer service is shocking still dealing with an issue from months ago. Don't waste your time
Terrible flooring, had it for around 3 months and it’s already ruined. Scratches and damages so easy. Not what you expect from an expensive floor. I would avoid this completely, I don’t know what is ‘luxury’ about it. Absolute waste of money.
Absolute shambles product has drastically gone down hill and dealing direct with clients at rates better than stand holders Shame on you amtico
Was market leader. Now below parr Joints are gapping. Size is not consistent. Not as good as it should be
As a floor layer of 20 years fitting lvt it is by far the biggest headache I have fitting amtico! It is not fit for purpose! The planks are not square or true to the point I have had to return many orders. It seams like they think they are the best and in actual fact that is the opposite! I will actively encourage costumers to avoid it! Other cheaper alternatives knock spots of it for squareness and finish. It’s the worst
Floorlayer with 38 yrs experiance .thus stuff is getting worse .key squares too small , gapping .tiles out of shape .just another loadof cheap chinese imports
We are flooring contractors, who specialise in lvt. Do not waste your time or money on this product. Most expensive, poorly manufactured lvt on the market add that to poor customer service and poor aftercare. Do not use this manufacturer you will be disappointed and frustrated.
So disappointed with Amtico we told our supplier that we wanted heavy duty scratch proof as we have children and dogs.. it’s awful scratches easily and needs maintenance to keep it looking good, paid a lot of money would have been better getting cheap laminate
Marks easily, and shrinks in direct sunlight so gaps appear .
Although there was an issue with my Amtico with fading, the company quickly rectified it and arranged a full replacement within a very quick time frame. The customer service was amazing.
Very happy with our rural oak parquet. It looks beautiful (down approx 7 months). We used it throughout downstairs with underfloor heating in places. Purchased from Stories flooring (along with the glue) fitting arranged separately. I just wish I had this upstairs and avoided buying the terrible carpet we have from Tapi carpet.
Really poor experience to be honest. As a company that pride themselves on reputation of a superior and somewhat exclusive product, the communication and service is far from. I am a flooring retailer. I wanted to enquire about a project using their product. The lady at the customer service phone line gave me a number of my local rep to call. It wasn't my local rep. It was someone that runs the North East when I am South East. He took my details and said he would get back to me with someone that DID cover my area. I didn't hear back. I then called again and spoke to the same lady only to be told that they had a shuffle round, that she didn't really know who was in charge of my area and that I should call another rep who she knew didn't cover my area but would be more helpful than the first rep I spoke with. No answer, message letf. No response. I am a reputable and upcoming retailer with a showroom and have won plenty of business awards, its not as if they are dealing with some 'man in van' operation. It is really disappointing that I seemingly had to chase them to even enquire about setting up an account. As of yet (3 days later) I am still none the wiser and have been left with a sour taste at the mention of Amtico. I expected more and will take my projects elsewhere to manufactures that value my business enough to even ask about it!
The worst products ever! Scratch marks everywhere even in the areas that are hardly used. Waste of money!
would like to know if any of the bad reviews are for Amtico signature glint void? floor laid 12/04/2022. i have had 11 tiles/parts replaced, need at least 7 more replaced! (small cuts and floor still looks grubby) retailer suggested a fault, picked up a spare tile 21/06/2022 didn't send back to Amtico for testing until 26/10/2022. Amtico say no faults found, but will not say what tests were carried out and will not supply any photos!! also say no other complaints received about glint void?? retailer not responding!!
Spent a lot of time choosing flooring for our refurb where we wanted something that looked good quality and was easy to clean and chose Amtico. It’s aweful! It looks Ok but honestly nothing special but worst of all it’s such hard work to keep clean. I could spend 2 hours a day cleaning it and still Not be happy. It stains and holds on the dirt like a magnet! I would definitely not buy it again. It cost was expensive so replacing it is hard to justify but it’s become the Bain of my life!!
Amtico is a leading provider of luxury vinyl flooring, offering a diverse range of products designed for both residential and commercial spaces. The company's extensive selection includes various collections, such as the premium Amtico Signature, which features unique designs and intricate laying patterns, and the Designers’ Choice collection, which simplifies the flooring selection process with pre-designed options. Amtico's products are crafted in Britain, emphasizing quality and craftsmanship to ensure durability and aesthetic appeal. Targeting homeowners, interior designers, and commercial businesses, Amtico aims to meet the flooring needs of a wide array of customers seeking stylish, functional, and resilient flooring solutions. With an emphasis on creativity and customization, Amtico provides customers with the tools to create distinctive interiors that reflect their personal style.
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