Apex Cargo is a Leicester-based company specializing in international freight forwarding services, offering both air and sea freight solutions to customers worldwide. With over two decades of experience, the company has established itself as a reliable partner for individuals and businesses seeking efficient shipping options. Apex Cargo provides comprehensive shop and ship services, enabling customers to send parcels seamlessly from their doorstep to various destinations, including key markets such as the USA and Australia. The company prides itself on its expertise in handling international air freight documentation and ensuring compliance with global shipping standards. Apex Cargo's transparent pricing and commitment to customer service make it a preferred choice for users looking for dependable international courier services. Whether shipping personal items or commercial cargo, Apex Cargo aims to deliver a hassle-free experience tailored to the needs of its diverse clientele.
Apex Cargo consistently receives high praise for its excellent service and customer support, boasting an impressive average rating of 4.9 out of 5. Reviewers frequently highlight the professionalism and friendliness of the staff, with specific mentions of team members like Yahyaa and Sulaiman, who provide outstanding assistance and keep customers informed throughout the shipping process.
Many customers appreciate the careful packaging and timely delivery of their parcels, noting that their items arrive in perfect condition. However, a few negative experiences emerge, particularly regarding communication issues, with some customers expressing frustration over a lack of updates on their shipments. Despite these isolated complaints, the overwhelming sentiment remains positive, with most users recommending Apex Cargo for its reliable and efficient service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 231 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 2 |
| Jul 24 | 4.5 | 2 |
| Aug 24 | — | 0 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 231 most recent reviews.
“I had arranged for a parcel to be sent abroad”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 231 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Apex Cargo is #1 of 5 on overall rating in this group.
231 reviews of Apex Cargo. Filter by what matters to you.
Apex Cargo provide an excellent service for all types of shipping. Humayun is always contactable, keeps you up to date on all stages of shipping and collection is very easy. Reliable, efficient and very good value for money - far cheaper than DHL or Fedex and you get to speak to a human being, who actually cares about your shipment. Would thoroughly recommend.
Great customer service had a smooth experience, Yahyaa was very helpful and was always available to guide and answer my questions. Will definitely be using your services again soon.
Professionalism from the marketing team and warehouse team, great service all around, Akim and Ella have been very very helpful
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Great company would highly recommend, they assure you your items are safe with them. The staff is really friendly and helpful, especially Humayun, he was really helpful and understanding.. great communication and all my items were well packaged. Thank you All my items arrived in Lusaka Zambia within 8 days and everything was good in condition.
Excellent service and very prompt in reply back. They assist you and you know your things are safe with them. Such good packaging and they really do look after you. Thank you Apex! Always a pleasure working with you.
Professional, easy to use , reasonable pricing. I love how they send you photos when things arrive in your mailbox. Our items were well packaged. 10/10 recommend
I use Apex Cargo regularly and they always have brilliant customer service, listen to my needs and requirements and get the job done perfectly. They are professional , efficient and can serve you according you your specifications. I’m usually served by Humayun, and he is excellent at what he does, and it’s always a pleasure working with him. Thank you so much Apex 👍🏻
Jay was very helpful by promptly replying to my questions and giving me a step by step updates about my shipment. My consignment was to Malawi and everything was received intact with no damage. I will definite recommend this company and also use them again. Thank you Jay!
Jay was amazing in helping me with my shipments into Malawi! Answered all of my many questions in good time and it didn’t make it seem like a bother! I will be using Apex again because of how helpful Jay was.
Shopping in the UK made simple Thanks to Saarah. Loving their service and customer care.
Can not recommend this company highly enough. Any issues that arise with delivery they are straight on it and make life so much easier!
Excellent customer service, Ilyas/Akeem is extremely friendly and kind and pays attention to all your needs. The whole team in general makes sure everything it to your liking and pack things very carefully. I would definitely recommend using Apex Cargo.
Excellent service Saarah was very helpful 🙏🏻😊
Saarah has been the most efficient person I have worked with. Great communication, on time and goods are always on great condition
Great, reliable and excellent service from apex cargo, parcels get to their destinations safely. Well handled. Humayun always goes an extra mile to help. And indeed thats a great customer service.. thankyou 😌
Credebily company and they have a great custumer services specialy by WatssApp
Delivers on promises. Apex Cargo barely misses time lines. I get notifications regarding every delay that ever occurred and that has not happened many times.
Apex Cargo is a Leicester-based company specializing in international freight forwarding services, offering both air and sea freight solutions to customers worldwide. With over two decades of experience, the company has established itself as a reliable partner for individuals and businesses seeking efficient shipping options. Apex Cargo provides comprehensive shop and ship services, enabling customers to send parcels seamlessly from their doorstep to various destinations, including key markets such as the USA and Australia. The company prides itself on its expertise in handling international air freight documentation and ensuring compliance with global shipping standards. Apex Cargo's transparent pricing and commitment to customer service make it a preferred choice for users looking for dependable international courier services. Whether shipping personal items or commercial cargo, Apex Cargo aims to deliver a hassle-free experience tailored to the needs of its diverse clientele.
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