ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients.
The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
ASB Delivery Services has a positive customer experience.
ASB Delivery Services receives overwhelmingly positive feedback, with customers frequently praising the friendly and helpful delivery crew. Reviewers highlight the excellent service, noting that the staff is punctual and communicative throughout the delivery process.
Read full summaryShow less
Many express appreciation for the care taken during deliveries, such as ensuring items are placed exactly where requested and maintaining cleanliness by removing shoes before entering homes. However, a few complaints arise regarding specific delivery issues, particularly related to sofa deliveries, where some customers felt misinformed about delivery times or faced challenges with large items. Despite these minor concerns, the overall sentiment remains highly favorable, with consumers consistently expressing satisfaction with the service provided.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
456
100%
+0.1
● Low
4.9 / 5 overall
=
456 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.9▲ 0.1
12-month avg
4.9
All-time
4.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
11
Sep 24
5.0
16
Oct 24
5.0
30
Nov 24
5.0
21
Dec 24
5.0
21
Jan 25
5.0
10
Feb 25
4.8
28
Mar 25
4.6
18
Apr 25
5.0
22
May 25
4.9
7
Jun 25
4.8
40
Jul 25
5.0
26
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 456 most recent reviews.
Top praiseof 440 positive reviews
Delivery71%
312 mentions
Customer service49%
216 mentions
Friendly staff48%
213 mentions
Fast & efficient23%
99 mentions
“Friendly, polite & helpful delivery crew”
On “Delivery” · Jul 20, 2025
Top complaintsof 13 negative reviews
Delivery77%
10 mentions
Customer service54%
7 mentions
Damaged31%
4 mentions
Response time15%
2 mentions
“Delivery never arrived and no communication from customer services advising this”
On “Delivery” · Jun 25, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
Thought it was a great services, delivery guys kept me updated all the time and were so helpful and friendly when they came, I wasn’t expecting them to put the sofa together for me where I wanted it, so that was an added bonus. Thank you
ASB delivery service are excellent! They communicate really well and let you know when they will arrive. My delivery team were really pleasant and friendly and super clean and tidy. They put the sofa together and removed all the packaging - I was very surprised and really impressed with the service - thank you!
ASB were top rate in their handling of my delivery today.
The firm kept me informed from start to finish.Arriving on time,the Team were jovial,polite,professional and dedicated towards a service of excellence.
ASB are leading by example,they are top of the delivery services in my mind.
Many thanks to the 2 lovely gentleman who delivered my sofas- it was a pleasant experience.
I would certainly recommend ASB to anyone out there looking to work with a good reliable delivery firm.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
They contacted me prior to delivery and confirmed details and delivered on time and were very professional and assembled the sofa and took away the packaging.
wow the lovely two men that delivered the furniture were beyond polite and respectful taking shoes off. all furniture checked assembled and placed into the right place. wonderful company thank you so much.
Really lovely guys,they did a great job, even though the product was wrong ( but they did what they could to sort this out with the supplier) very impressed. Thank you!
Brilliant service from Carlitos and Rui. Our new big heavy sofa was too big for the lift so they hauled it up two flights of stairs and it was a real struggle. But they got it in
Perfectly on time, a fast, efficient delivery. They even took off their shoes to come in the property. Took all packaging after placing chair where requested. Excellent service.
Gentlemen who delivered the sofa managed a small hallway space expertly!
Very polite and helpful chaps, thank you. Communication from the driver and the company has been excellent throughout.
Many thanks to you all.
The guys came today to SK10 area. Our road is narrow and delivery drivers normally moan about having to come up, not these guys. They pulled up right outside the door, helped take out the old sofa, set up the new one, took the packaging, removed their shoes as they came in and were very polite and cheery. Absolute first class service.
ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients.
The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.