EXCELLENT SERVICE
Good communication by phone, text and e mail. Arrived as scheduled. Drivers polite and respectful

ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients. The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
ASB Delivery Services receives overwhelmingly positive feedback, with customers frequently praising the friendly and helpful delivery crew. Reviewers highlight the excellent service, noting that the staff is punctual and communicative throughout the delivery process.
Many express appreciation for the care taken during deliveries, such as ensuring items are placed exactly where requested and maintaining cleanliness by removing shoes before entering homes. However, a few complaints arise regarding specific delivery issues, particularly related to sofa deliveries, where some customers felt misinformed about delivery times or faced challenges with large items. Despite these minor concerns, the overall sentiment remains highly favorable, with consumers consistently expressing satisfaction with the service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 456 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 11 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 5.0 | 30 |
| Nov 24 | 5.0 | 21 |
| Dec 24 | 5.0 | 21 |
| Jan 25 | 5.0 | 10 |
| Feb 25 | 4.8 | 28 |
| Mar 25 | 4.6 | 18 |
| Apr 25 | 5.0 | 22 |
| May 25 | 4.9 | 7 |
| Jun 25 | 4.8 | 40 |
| Jul 25 | 5.0 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 456 most recent reviews.
“Friendly, polite & helpful delivery crew”
“Delivery never arrived and no communication from customer services advising this”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | −3% | 456 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | — | 1,000 |
Bottom line: ASB Delivery Services is #1 of 5 on overall rating in this group.
456 reviews of ASB Delivery Services . Filter by what matters to you.
Good communication by phone, text and e mail. Arrived as scheduled. Drivers polite and respectful
Very polite and respectful. Put the sofa together for me, which I really appreciated.
Excellent service, after getting the sofa bed into the right room, they put the feet onto it and made sure it was all in working order. Then they took away all the packaging! Lovely service and very polite delivery men.
These guys, despite having had a really long drive, were the nicest, friendliest people ever. They were so particular about taking away the wrappings and making sure I was happy before they left. A simple thing like a delivery and they really made my day. I'd recommend these guys 100 times over Thank you, very much
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Great service, highly recommend
Exceptional service ,they paid attention to detail and were extremely polite , Thank you xxxxx
Awful experience with this company - the only reason I didn’t rate as a 1 was down to the driver who went out of his way to help! Ordered a sofa through Sofa Bargain 5 weeks ago and had an email last Wednesday to say sofa was ready for collection by ASB and they would be in touch with me via phone to arrange delivery, ASB emailed me last Thursday to say they had my sofa and would be in contact by telephone or email to arrange delivery and could I confirm number and address which I did then nothing … until an email at 7:18am on Tuesday to say the driver was on his way, which was all well and good but I was in London working ! Called ASB who said that they would need to get a message to their manager and would call me back but nothing - I called 3 times to be told the same thing, called again at noon to be told they’d been ringing me but I’d not replied only for them to repeat my number which they’d taken down wrong ! I had to leave work early and make my way to the Kent coast only to be told after an hour into my journey that the driver couldn’t wait and delivery had to be rearranged ! I called again asking for the driver to make contact with me, which he did and thanks to him he managed to persuade the manager to let him go to another delivery/set up and return to me which he did and was brilliant and can’t thank him enough. I called the company again and spoke to Ahmed who said they’d written the number down wrong and couldn’t apologise enough but come on, reply to emails and it could’ve been so much less dramatic !
I can’t thank these gentlemen enough. I was able to follow their journey so I knew exactly when they would arrive, as I’m profoundly deaf.Their manners were perfect, very kind men, and very friendly. Beautiful smiles! The bed was installed very efficiently and with minimum problems to myself. I’m absolutely delighted with the whole experience from ordering to completion! The whole experience was perfect. Gold stars!
The delivery was professional and quick. The two delivery men were very polite, friendly and helpful. A very stressful free delivery.
Had a sofa delivered this morning. Kept me up to date from when they collected it, to when they were arriving at my door. Super quick delivery. Time slot given the day before, arrival time given on the morning of delivery and a handy live tracking on their tracking website. Both delivery drivers were lovely and polite, managed the sofa in quickly and efficiently. Great service, would highly recommend!
Put the parcels right where I needed them even navigated the back gate which was tight. Appreciated thank you
Yesterday was our 2nd delivery with asb delivering a second leather sofa, I couldn’t praise them highly enough, extremely professional,friendly and set up the sofa in our requested position, all packaging taken away You are given the day for delivery with appropriate time, tracking details and a call from the driver on the day given you an exact time. ASB are a preferred delivery company used by vintage sofa company who we purchased the sofas from. If you want to know what time your delivery is coming these guys are for you. Or you could always use someone else and wait in all day with a day break till sunset delivery window. But seriously these guys are first class and would recommend them without hesitation ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
I did not catch their names, but the two guys on our delivery could not have been more helpful! They communicated. Day before, confirmed the window. Day of, narrowed the window down. And then let us know when we were next and when to expect them. They carried everything in- no problems. Unpacked everything- no problems. Friendly. Considerate. One of the smoothest, most pleasant delivery experiences I've ever had. Thank you!
Very professional thank you kept me in the link all the time about my sofa delivery.
Team from ASB delivery services were very considerate of time as it was 6am drop, prompt and efficient to finding solutions to get the corner piece sofa and firepit in to the garden. Thank you guys
Delivery on time gentlemen installed very professional and polite, sofa as stated very good product reasonably priced very professional company, would use again .
Large Sofa delivered today! The two guys were very pleasant, even though the access was challenging.. They even took their shoes off!! Would definitely recommend this company!!
The delivery team from ASB were superb. Two large sofa combos delivered to address, one of which had to be taken up three floors to a loft room. The guys worked very hard for us and built the sofas up with great care. I would definitely entrust them with deliveries if needed in future.
ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients. The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
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