ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients. The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
ASB Delivery Services receives overwhelmingly positive feedback, with customers frequently praising the friendly and helpful delivery crew. Reviewers highlight the excellent service, noting that the staff is punctual and communicative throughout the delivery process.
Many express appreciation for the care taken during deliveries, such as ensuring items are placed exactly where requested and maintaining cleanliness by removing shoes before entering homes. However, a few complaints arise regarding specific delivery issues, particularly related to sofa deliveries, where some customers felt misinformed about delivery times or faced challenges with large items. Despite these minor concerns, the overall sentiment remains highly favorable, with consumers consistently expressing satisfaction with the service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 456 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 11 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 5.0 | 30 |
| Nov 24 | 5.0 | 21 |
| Dec 24 | 5.0 | 21 |
| Jan 25 | 5.0 | 10 |
| Feb 25 | 4.8 | 28 |
| Mar 25 | 4.6 | 18 |
| Apr 25 | 5.0 | 22 |
| May 25 | 4.9 | 7 |
| Jun 25 | 4.8 | 40 |
| Jul 25 | 5.0 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 456 most recent reviews.
“Friendly, polite & helpful delivery crew”
“Delivery never arrived and no communication from customer services advising this”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | −3% | 456 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | — | 1,000 |
Bottom line: ASB Delivery Services is #1 of 5 on overall rating in this group.
456 reviews of ASB Delivery Services . Filter by what matters to you.
Great communication with delivery date and time slot plus texts on the day to keep you informed on time. Item was delivered earlier than expected time wise and the delivery man Carlito was very helpful and friendly! Would recommend.
Absolutely amazing service. Updated all along the way delivery guys lovely. Thank you
Just delivered my big new sofa. Good communication. Quick, efficient and friendly. Looked at the options for getting it into the house and completed the job, removed the packaging without a hitch. Very happy. Thank you.
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Carlito and his colleague were polite and friendly, did the job so neatly and took care of my property delivering sofa.Tracker was brilliant, they delivered as expected. Communication with texts and emails updates was amazing.
Extremely good service, texted with updates on delivery time and helped carry all boxes round to the garden. Even took away the cardboard! Very polite too, thank you.
Excellent delivery service. I have used ASB on previous occasion and I find them excellent. Kept me well informed on progress and I knew furniture would arrive safely and bang on time
Very informative about delivery times and kept fully informed. Both gentlemen very friendly in arrival, installed feet on chairs and put in position. Extremely efficient and took away all wrappings. Lovely!
Good communication, polite and efficient service. Only slight criticism, delivery was between 6-8am on a Saturday morning, which may upset the neighbours slightly 😬 other than that 5/5.
I found this company first class, from order to delivery. They kept me up to date on delivery etc. I was very impressed.
Very helpful. Kept me informed about delivery time. Can’t fault the 2 guys who delivered my sofa.
Fantastic professional really helpful 10/10
Best company I have dealt with in a long time. Price was the best available, customer services was 1st class arranging delivery and delivery was on time and kept up to date by the delivery team who were pleasant. Would highly recommend.
Company was very accommodating despite my several rescheduling They also did well to keep me informed about delivery. Called and sent text message reminder. Also received another call on day of delivery to verify availability to receive.
Jose the driver was brilliant and helped me get our garden furniture into our garden despite a gap that wasn't large enough. Great service and prompt delivery. 👍☺️
Very polite and respectful. Put the sofa together for me, which I really appreciated and thank you very much, you guys are doing good keep it up
5 Stars to the drivers! Everything else absolutely awful! Was promised a delivery date, the van showed up without my sofa! Called the office 3 times on the day, The guy on the phone said he’d speak with a manager and call me back never did. Eventually got my sofa a week later but the office staff and people organising deliveries seriously need to give their head a wobble and sort out their customer service skills.
ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients. The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
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