ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients.
The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
ASB Delivery Services has a positive customer experience.
ASB Delivery Services receives overwhelmingly positive feedback, with customers frequently praising the friendly and helpful delivery crew. Reviewers highlight the excellent service, noting that the staff is punctual and communicative throughout the delivery process.
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Many express appreciation for the care taken during deliveries, such as ensuring items are placed exactly where requested and maintaining cleanliness by removing shoes before entering homes. However, a few complaints arise regarding specific delivery issues, particularly related to sofa deliveries, where some customers felt misinformed about delivery times or faced challenges with large items. Despite these minor concerns, the overall sentiment remains highly favorable, with consumers consistently expressing satisfaction with the service provided.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
456
100%
+0.1
● Low
4.9 / 5 overall
=
456 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.9▲ 0.1
12-month avg
4.9
All-time
4.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
11
Sep 24
5.0
16
Oct 24
5.0
30
Nov 24
5.0
21
Dec 24
5.0
21
Jan 25
5.0
10
Feb 25
4.8
28
Mar 25
4.6
18
Apr 25
5.0
22
May 25
4.9
7
Jun 25
4.8
40
Jul 25
5.0
26
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 456 most recent reviews.
Top praiseof 440 positive reviews
Delivery71%
312 mentions
Customer service49%
216 mentions
Friendly staff48%
213 mentions
Fast & efficient23%
99 mentions
“Friendly, polite & helpful delivery crew”
On “Delivery” · Jul 20, 2025
Top complaintsof 13 negative reviews
Delivery77%
10 mentions
Customer service54%
7 mentions
Damaged31%
4 mentions
Response time15%
2 mentions
“Delivery never arrived and no communication from customer services advising this”
On “Delivery” · Jun 25, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
Excellent friendly service. Kept up to date with delivery times and can even track the delivery van. Delivery guys are friendly and very careful with the delivery. Delivered to the room and unpacked and took packaging away. Excellent job thanks ☺️
Carlitos was a massive help delivering our order on Good Friday, after us moving in the day before. He was extremely professional, attentive and worked with care, taking his shoes off when coming inside and respecting our home. I would recommend ASB Delivery Services to anybody. Thanks again!
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The two guys who delivered our chair were really friendly, polite and very professional. They even took their shoes off at the door which I thought was very respectful.
I would really recommend ASB as they performed their service perfectly from letting me know the exact time of delivery on the morning.
Thank you!
This company are easily contacted - answer a phone call speedily and helpfully. Further more they are reliable. If they say they will deliver at a time and on a day - they do it! If there is a change to the time they call with an update.
The delivery drivers are courteous and willing to accommodate individual locations and circumstances. Well done and thank you.
Two men to deliver my Suite. Both worked great together, had my Suite in in no time.
They unwrapped it and put the legs on for me. Placed suite where I wanted it. Both men were very careful and took away all packaging. I am very satisfied with this service. Thank you both.
Delivery was very professional. The item was large and the two operators took great care during the delivery process. Item unpacked and all the wrapping taken away. Excellent service
The two delivery lads couldn't have been more helpful. Kept us updated with timings and removed all packaging. They were friendly, courteous and very professional.
We were advised that the delivery would be between 3 & 7pm to have the 2 drivers arrived around 8.30pm.
They both looked tired from driving either from 1.30am as suggested in conversation or 6.30am when the first text arrived. They still had a drive to Leeds. Both drivers were very pleasant, courteous and polite.
There was a struggle to bring the sofa in and the sofa shows signs of damage but at this time no apportioning of blame until an investigation is carried out. The sofa was not secured in the van.
Thank you to Alex & Krzysztof’s team who did a fantastic job of moving us twice recently.
On both occasions they did a great job. Very prompt, professional & friendly. They went above and beyond with helping us pack on the first move for which we are very grateful. Everything was packed on the van securely & delivered with care & attention on both occasions. They were always very polite & efficient & shoes were taken off without having to be asked before walking on the carpets.
Please pass on our thanks to the team as they did a really great job & we appreciated all their help & hard work.
We wouldn’t hesitate to recommend your removal services.
The two men that delivered my chair for the Vintage Sofa Co. were brilliant. Set the chair up, took away the rubbish. They were friendly and respectful. Kept in contact to let me know when they expected to arrive. Great service.
ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients.
The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.