Prompt, professional and courteous
Arrived promptly, very helpful, polite and professional. We quickly had our new furniture in place with an existing sofa relocated, they couldn't have been more helpful.

ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients. The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
ASB Delivery Services receives overwhelmingly positive feedback, with customers frequently praising the friendly and helpful delivery crew. Reviewers highlight the excellent service, noting that the staff is punctual and communicative throughout the delivery process.
Many express appreciation for the care taken during deliveries, such as ensuring items are placed exactly where requested and maintaining cleanliness by removing shoes before entering homes. However, a few complaints arise regarding specific delivery issues, particularly related to sofa deliveries, where some customers felt misinformed about delivery times or faced challenges with large items. Despite these minor concerns, the overall sentiment remains highly favorable, with consumers consistently expressing satisfaction with the service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 456 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 11 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 5.0 | 30 |
| Nov 24 | 5.0 | 21 |
| Dec 24 | 5.0 | 21 |
| Jan 25 | 5.0 | 10 |
| Feb 25 | 4.8 | 28 |
| Mar 25 | 4.6 | 18 |
| Apr 25 | 5.0 | 22 |
| May 25 | 4.9 | 7 |
| Jun 25 | 4.8 | 40 |
| Jul 25 | 5.0 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 456 most recent reviews.
“Friendly, polite & helpful delivery crew”
“Delivery never arrived and no communication from customer services advising this”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | −3% | 456 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | — | 1,000 |
Bottom line: ASB Delivery Services is #1 of 5 on overall rating in this group.
456 reviews of ASB Delivery Services . Filter by what matters to you.
Arrived promptly, very helpful, polite and professional. We quickly had our new furniture in place with an existing sofa relocated, they couldn't have been more helpful.
Bish bash bosh - they called said what time they would deliver and then did that and took away all the excess packaging - what more can you ask.
The delivery team were excellent. Very polite, friendly and professional. They managed to get a large chair into our living room with care and efficiency. Thank you.
The 2 ABS delivery guys were absolutely brilliant. So efficient, polite and careful. They took our sofa away and delivered the new one and it took hardly any time, there were no issues and no mess, we couldn’t fault them, they were excellent.
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Delivered within the allocated time slot and regular text and email updates throughout the day to keep me informed. Driver was polite and friendly and placed the packages where I needed them to be left. Thanks so much!
Cancelled my delivery twice and couldn't be bothered to reply to messages and calls asking when another delivery would be not impressed with the service ... I was messaged by as stating they had collected the wrong sofa first time and the second time I was messaged from asb saying they had made a mistake and it was an error they had booked my delivery in ... So unfortunately Alex I believe my poor review is justified. And it was asb I texted and called and asb that didn't reply no the company I bought my item from. So if you would like to contact me regarding my review you are more than welcome.
Very satisfied with delivery and the guys that delivered (Canga and Malaquias) They installed it quickly and very professionally.
Very good service. Driver kept us up to date with his progress and what time he would arrive. Our sofas were delivered & unpacked for us with no fuss. Thank you for the excellent service.
Excellent service, kept fully informed , would highly recommend
Good communicate. Friendly and helpful driver
Arrived well within time slot. The two staff curious and efficient.
Hi, the two chaps that delivered our sofa were so helpful, they were so patient and accommodating. The space was tight but they persevered and got it right were it needed to be! The also kept me well informed on the delivery schedule and their progress.
Two delivery persons, so polite, helpful and respectful. Helped us set up our new sofa then removed the packaging. Prior to delivery we got updates on estimated times. Great service highly recommend 👌
The two young men who delivered my sofa were punctual, polite and very thorough. Making sure I was happy with delivery before taking away all rubbish. I would highly recommend them.
I have to say the 2 guys who delivered our items today could not have been more courteous, friendly, helpful and altogether professional! Not only were they a credit to themselves they are a real credit to your organisation. Brilliant service
The men who delivered couldn't have been better. They were friendly and helpful. Took great care of my home and flooring despite some awful weather. I would highly recommend.
ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients. The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
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