Friendly and polite
Friendly and polite , placed the delivery where I wanted it to be . Good experience

ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients. The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
ASB Delivery Services receives overwhelmingly positive feedback, with customers frequently praising the friendly and helpful delivery crew. Reviewers highlight the excellent service, noting that the staff is punctual and communicative throughout the delivery process.
Many express appreciation for the care taken during deliveries, such as ensuring items are placed exactly where requested and maintaining cleanliness by removing shoes before entering homes. However, a few complaints arise regarding specific delivery issues, particularly related to sofa deliveries, where some customers felt misinformed about delivery times or faced challenges with large items. Despite these minor concerns, the overall sentiment remains highly favorable, with consumers consistently expressing satisfaction with the service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 456 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 11 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 5.0 | 30 |
| Nov 24 | 5.0 | 21 |
| Dec 24 | 5.0 | 21 |
| Jan 25 | 5.0 | 10 |
| Feb 25 | 4.8 | 28 |
| Mar 25 | 4.6 | 18 |
| Apr 25 | 5.0 | 22 |
| May 25 | 4.9 | 7 |
| Jun 25 | 4.8 | 40 |
| Jul 25 | 5.0 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 456 most recent reviews.
“Friendly, polite & helpful delivery crew”
“Delivery never arrived and no communication from customer services advising this”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | −3% | 456 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | — | 1,000 |
Bottom line: ASB Delivery Services is #1 of 5 on overall rating in this group.
456 reviews of ASB Delivery Services . Filter by what matters to you.
Friendly and polite , placed the delivery where I wanted it to be . Good experience
Delivery information was kept on top off and we were informed at every stage. The delivery drivers were polite, respectful of our property and took time to place the feet and take away packaging. Lovely gentlemen and great service.
Paulo and Benjamin very helpful and courteous. Couldn't fault them. Excellent thank you!
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Great experience with this company, they kept me informed by email/phone call from when they were due to receive my item to arranging the time, which I have to admit was great as they start so early it means no hanging about for me or long time slots. Item was delivered effortlessly and efficiently in perfect condition and the two delivery guys were great. All in all 10/10 !!
The guys who delivered my sofas were friendly and polite. They were well experienced and knew exactly what to do when my doors were a bit narrow to get the sofas through. From ordering to delivery everything was seamless and updates were regular. Very happy.
Great service. The team were professional and friendly. The guys took great care with the items and were respectful of my home.
First class all round. Acknowledged non-available days and arranged to deliver the first available day. Driver touched base first thing with an update and then another update 45 minutes away. The driver was friendly, helpful and courteous throughout the delivery. Really pleased with the service. Thank you.
Excellent service, fast and professional and friendly. Wouldn’t hesitate to recommend.
Good communication, very good and polite delivery team. 100% recommend.
Perfect and easy communication, with excellent service provided. I really recommend it 5 ⭐️.
Perfect job done! Made on time with no issues at all!
I'm very satisfied with the quality service received from the delivery company. The driver was very polite and kept me informed all the time. I recommend this company.
Excellent service with great communication and a smooth delivery process 💯
Today I received my garden furniture, perfect delivery, drivers very nice and helpful, they arrived on time, perfect contact with the company, I recommend
i was absolutely appalled by the attitude of the driver he was rude and so unhelpful. Firstly he said it wouldn't fit through the back gate to the garden without even trying and said he would take it back ! I said take it out off the boxes he said he could not l would have to do it. Eventually all fitted through just left with all the boxes would not take them with him. Such terrible service and dreadful attitude of the driver. Please do not use this company
Can't really say much other than very efficient and professional. Two well mannered respectful delivery guys who set the sofa up for us the way we wanted. Very good delivery service.
ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients. The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
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