Great communication
Great communication, on time, polite and helpful. Thank you .

ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients. The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
ASB Delivery Services receives overwhelmingly positive feedback, with customers frequently praising the friendly and helpful delivery crew. Reviewers highlight the excellent service, noting that the staff is punctual and communicative throughout the delivery process.
Many express appreciation for the care taken during deliveries, such as ensuring items are placed exactly where requested and maintaining cleanliness by removing shoes before entering homes. However, a few complaints arise regarding specific delivery issues, particularly related to sofa deliveries, where some customers felt misinformed about delivery times or faced challenges with large items. Despite these minor concerns, the overall sentiment remains highly favorable, with consumers consistently expressing satisfaction with the service provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 456 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 11 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 5.0 | 30 |
| Nov 24 | 5.0 | 21 |
| Dec 24 | 5.0 | 21 |
| Jan 25 | 5.0 | 10 |
| Feb 25 | 4.8 | 28 |
| Mar 25 | 4.6 | 18 |
| Apr 25 | 5.0 | 22 |
| May 25 | 4.9 | 7 |
| Jun 25 | 4.8 | 40 |
| Jul 25 | 5.0 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 456 most recent reviews.
“Friendly, polite & helpful delivery crew”
“Delivery never arrived and no communication from customer services advising this”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | −3% | 456 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | — | 1,000 |
Bottom line: ASB Delivery Services is #1 of 5 on overall rating in this group.
456 reviews of ASB Delivery Services . Filter by what matters to you.
Great communication, on time, polite and helpful. Thank you .
Fantastic delivery company. Great communication and updates. Polite and friendly. Careful and respectful. I would highly recommend. I couldn't be happier. Thank you so much.
The delivery men did an excellent job with our living room furniture. They took really good care of it and respected our property. We would highly recommend using ASB Delivery Services.
Driver and mate were courteous and took care with my bed, kept up to date with delivery was called 30 minutes before delivery to check if it was alright to deliver .
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Very friendly and efficient delivery service. Big thank you to the guys that not only delivered our sofa but also put it together. Nothing was a hassle and they could not have been any nicer. Big thank you!!
The delivery gentlemen were fabulous. On time, careful, and incredibly quick to set up our very large corner sofa and lounge room items. They also happily removed all the packing. I highly recommend their services!
Item was scheduled to be delivered on 21.06.25 between 10hrs and 13.00hrs.Delivery never arrived and no communication from customer services advising this. On 23.06.25 I had to make contact with customer services to find out why the delivery was not made. No reason given. Re-scheduled to 25.06.2025 between 10 and 12pm. Item delivered at 14.00hrs. No communication from delivery company although it was clear on the tracker that that the delivery would be late. Very poor service and communication. Post code L39 5DS Order from Nth Degree.
First class excellent service, very polite, friendly and professional a credit to ASB delivery service thank you both
Very communicative. When the drivers turned up they were helpful and friendly. Unpacked the furniture. Put the legs on and removed all packaging. Excellent service
Great communication over delivery date and we were given text updates on the date to give us an idea of time. Very polite and helpful team who respected my property and took care with assembling furniture. All packaging taken away. Small issue with chairs( not their fault) and they took photos and informed supplier. 5 star service
The customer service and very well mannered hardworking delivery we received today was outstanding! Whilst the delivery was unexpectedly delayed it was clearly through unintended circumstances and it did not detract from the wonderful manners and work practice. Thank you
ASB Delivery Services is a UK-based logistics provider specializing in delivery, courier, and warehousing solutions for a diverse range of sectors, including retail, fashion, footwear, and eCommerce. With over a decade of experience, the company offers reliable and efficient transportation of goods from the point of origin to the point of consumption, catering to both commercial and individual clients. The company's services include real-time tracking, competitive pricing, and a modern fleet equipped with the latest route management technology to ensure timely deliveries. ASB Delivery Services is committed to maintaining high standards and security throughout the logistics process, making it a trusted partner for businesses and individuals seeking dependable delivery solutions.
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